Foto The Legend Hanoi Hotel

Risposta dalla struttura: Dear Valued Guest,Thank you so much for your wonderful review!We’re thrilled to hear that you enjoyed our hotel’s design and atmosphere, your kind words mean a lot to us. It’s also great to know that our team made a positive impression with their kindness and attentiveness throughout your stay.We're especially happy that your check-in and check-out went smoothly, and that our small farewell gift was a pleasant surprise. It was our pleasure to have you with us, and we truly hope to welcome you back to The Legend Hanoi Hotel very soon.Warmest regards,Stella Nguyen (Ms.)Customer Service ManagerThe Legend Hanoi Hotel Team

Risposta dalla struttura: Dear Ms. Lulu-miao,Thank you so much for your thoughtful and detailed review! We're truly delighted to hear that you enjoyed our service, rooms, and especially the breakfast — it’s an honor to have our beef pho called “the best in Hanoi”!We sincerely apologize for the noise from the nearby construction and are glad our team could assist promptly by arranging a quieter room for you. It’s our pleasure to provide small touches like umbrella assistance to ensure your comfort in all weather.We look forward to welcoming you back on your next visit. It would be our pleasure to host you again!Warmest regards,Stella Nguyen (Ms.)Customer Service ManagerThe Legend Hanoi Hotel

Risposta dalla struttura: Dear Valued Guest,Thank you very much for choosing to stay with us and for sharing such thoughtful feedback.We appreciate your helpful note regarding the construction near Hanoi Station and the potential detour on Google Maps — this will certainly be valuable for future guests. While the Old Quarter is a bit of a distance away, we hope you still enjoyed exploring the city.We’re also delighted to hear you enjoyed our complimentary drinks and sweets in the afternoon, as well as the variety and taste of our breakfast. It's always a pleasure to know our little touches added comfort to your stay.We would love to welcome you back again on your next visit to Hanoi!Warmest regards,Stella Nguyen (Ms.)Customer Service ManagerThe Legend Hanoi Hotel

Risposta dalla struttura: Dear Valued Guest,Reading your kind words truly brightened our day — thank you so much for sharing your experience.We're thrilled to know you enjoyed the afternoon tea and found it generous and welcoming. It’s also heartwarming to hear that our lobby manager’s quick trip for a lighter made a meaningful impression — we always try our best to respond with care, even in the smallest moments.Sending you off with a little gift and helping you to the car was the least we could do to thank you for staying with us. Knowing that our service stood out among many hotels you've visited means more than words can express.We’d be honored to welcome you back anytime.Warmest wishes,Stella Nguyen (Ms.)Customer Service ManagerThe Legend Hanoi Hotel

Risposta dalla struttura: Dear Ms. Crisrinasisi,Thank you so much for your kind feedback! We're delighted to hear that you enjoyed our front desk service and the complimentary coffee, especially on a rainy day, it’s the perfect way to relax. We're also thrilled that you liked our breakfast selection and had the chance to try some of the local specialties. The chicken pho is a guest favorite, and we're glad it hit the spot for you. We hope to welcome you back again soon!Warmest regards,Stella Nguyen (Ms.)Customer Service ManagerThe Legend Hanoi Hotel

Risposta dalla struttura: Dear Valued Guest,Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that you enjoyed your stay with us and appreciated our modern facilities, comfortable bedding, and the variety of breakfast options featuring both Vietnamese specialties and international flavors.We're especially pleased that our team’s service left a positive impression, your recognition means a lot to us. We truly hope to welcome you back again soon for another great experience.Warmest regards,Stella Nguyen (Ms.)Customer Service ManagerThe Legend Hanoi Hotel