Wilque Hotel Hanoi

Personale molto ospitale e gentile. Camera pulita, letteralmente quello che vedi è quello che ottieni! Fai solo attenzione a selezionare la camera se vuoi la vista sulla città o una camera più economica senza finestre🫶🏻

Từ, Nhận e Thành sono molto cortesi e disponibili nell'assistermi dal check-in al check-out. Tutti i membri dell'equipaggio sono stati molto gentili durante il mio soggiorno. Lo consiglierei sicuramente quando andrò a Hanoi.

L'hotel è nuovissimo, con eccellenti strutture hardware. Il momento clou del nostro soggiorno è stato l'eccellente servizio alla reception. Il membro dello staff, Ly Hang, ha gentilmente fatto un upgrade gratuito della nostra camera, rendendola un'esperienza particolarmente piacevole.

Service was great. Very friendly and accommodating staff esp night staff: Ms. Ly, Ms. Than, Ms. Hang and a guy (didn't get his name). Room was clean. Was easily able to access many touristy hot spots from hotel. Laundry service wash and dry, steamer iron upon request. Staff was able to suggest places nearby to get food based on what you were looking for. Would recommend👌

Good hotel. Unfortunately, the window is not that sound proof.. I can hear a bunch of car honking outside, ruin my sleep. The room is very small, like literally small small. It’s basically a community living. If you table and chairs you have to sit outside your room for sharing. Water dispenser is provided outside. Because room is small, the toilet if you shower with hot water.. you can trigger the fire alarm, which I did.

Overall I very satisfied my stay in this hotel. It is clean and comfortable.The Hotel staff is friendly and helpful. I took sleeping bus from sapa to Hanoi arrive hotel around 430am. I am welcome by the staff Tuan to help me on check in procedure and he bring us to common area have a rest before we go out morning. Hotel help us keep our luggage so we can freely walk around while waiting checking without worry. We informed that hotel free upgrade our room to 7th floor as I would like to have 2 single bed room. Thank you for offering and assist this. 2ndly the hotel staff Tu, are so helpful to guide me doing free laundry service in hotel. He bring me laundry room and show me how to handle the machine. The free laundry service really help me to clean my dirty clothes before check out. Tu also provide me the hotel info so I can go to common area get water and rooftop. The receptionist Hàng and Brian are so helpful help us during our stay when we have any question . They remember our breakfast request and Brian can speak well English and talk more with us. It really make our stay meaningful and enjoy. I hope to revisit again for my future trip.