Royal St Hanoi Hotel

RECEPTION/STAFF: They’re all very friendly and professional. BREAKFAST: There’s a variety as well as very delicious food, it can cater for any need! ROOM (Twin Room): Booked for non-smoking room, and there are clear signages (NO SMOKING) in the room; however when we enter the room, the smell of cigarette is too strong and heavy. It’s not the staff nor hotel’s fault but people (customers) who do not follow the rules. However, it would be nice if the staff checked the room prior to our entry to make sure it’s smoke free. Overall, it’s been a pleasant stay and everything is fine. It’s just the heavy smoke / cigarette smell. The corridors are fine, no smell of cigarette only when we enter the room.

This hotel was excellent. The room was very clean and there was little noise. I had a great rest here. They also had a breakfast room in the morning and it was quite decent. The bed was more firm by western standards, but I quite liked it. I would certainly stay again if I have another opportunity to visit Hanoi.

It is ok, could be better. Might come back.