Tuankou Zhongan Radon Hotspring Resort

Recensioni su Tuankou Zhongan Radon Hotspring Resort

Tuankou Zhongan Radon Hotspring Resort

No. 188 Tuanquan Street, Tuankou Town, Lin'an District, Hangzhou, Zhejiang, 311325, ChinaDettagli hotel
Tuankou Zhongan Radon Hotspring Resort
Tuankou Zhongan Radon Hotspring ResortTuankou Zhongan Radon Hotspring ResortTuankou Zhongan Radon Hotspring Resort
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1 notte

Recensioni degli ospiti

4.5/5
Buono
1031 recensione
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.4
Servizio4.4
Pulizia4.5
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Tutte le recensioni(1031)
Recensioni positive(948)
Recensioni con foto/video(362)
Terme rilassanti(192)
Ambiente di classe(155)
Reception gentilissima(120)
Ideale per bambini(95)
Vista meravigliosa(34)
Cena molto buona(32)
Aria condizionata così così(30)
Con servizi per bambini(19)
Recensioni negative(83)
ABHISHEK
Camera Superior con letto matrimoniale Queen Size e sorgente termale
Soggiorno: feb 2024
Famiglia
4 recensione
4.7/5
Fantastico
Pubblicata: 23 feb 2024
Overall stay was nice in the hotel. Rooms were clean and spacious. Breakfast had many western and Chinese options, which were good. Our package included indoor hot-spring experience which was suitable considering the cold weather outside. Only disappointment was 'Nausicaa of the Wind Tour Ticket' which was included in the package while booking from trip.com. In trip.com under package details it was mentioned that it was a scenic stop/park and we thought entry to that place is free but additional rides are payable. This information was absolutely misleading as after wasting lot of time, the information we received (after calling the provided contact number, talking with Hotel staff) was 'Nausicaa of the Wind Tour Ticket' was not located in or nearby the hotel but was in a totally far-off place. No clear information was provided by calling the contact number on how to use the offer as mentioned in trip.com booked package description. Either trip.com should remove that offer or provide a clear description about the location of that place, with pictures if possible, otherwise people will feel lucrative about the offer and go for the booking which actually is misleading.
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Risposta dalla struttura: 親愛的貴賓,感謝您對酒店中肯的點評,謝謝您對酒店的認可,不足之處我們一定會加強培訓,提高員工的服務意識,希望有機會還能為您服務,下次能得到您的滿分好評。
MoYi
Camera Superior con letto matrimoniale Queen Size e sorgente termale
Soggiorno: dic 2023
Coppia
10 recensione
4.2/5
Molto buono
Pubblicata: 29 dic 2023
i have been to the hot springs three times before but I had never stayed at the hotel. This was my first time. I imagine the receptionist felt a little nervous when faced with two foreigners and maybe she felt shy. However, I found her lack of greeting, not a 你好 or 下午好, a little cold. When she did communicate with us, it was in super fast Mandarin to which I requested 请慢慢说 to no avail. She repeated just as fast twice more. I felt frustrated and then resorted to using a translation app. She called over an English-speaking Indonesian staff member. I don’t have the expectation that people will speak English to me, but I do appreciate slowing down in Mandarin and using simpler language. Hand gestures help a lot also. I wish she had told us the WiFi password, and where to access the hot springs. These are two key pieces of information a receptionist should provide when you check into a hot springs hotel. Our room had plastic flip flops to be worn to the hot springs. My pair had two left feet. When I showed the staff member on the second floor, she was helpful and got me a new pair. The hot springs were lovely, as usual. The buffet breakfast was better than the buffet dinner. The layout of the hotel leaves you walking from building to building. At first it’s confusing, but then it becomes okay.
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Risposta dalla struttura: 親愛的客人,很抱歉給您帶來不夠完美的入住體驗,湍湍非常自責,也會立即整改,希望您下次入住的時候能給我們一次彌補的機會,我們期待您能再次光臨,祝您生活愉快!
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: mar 2024
Coppia
26 recensione
4.7/5
Fantastico
Pubblicata: 11 mar 2024
Beautiful location, could find privacy in outside pools . Nice selection in buffet dinner
Traduci
Risposta dalla struttura: 看到您的讚美,小湍超級開心,為您服務是我們的榮幸,能在您的旅途之中為您帶來一絲温暖
Stephan D.
Camera Deluxe (2 letti)
Soggiorno: giu 2023
Coppia
36 recensione
3.2/5
Pubblicata: 26 giu 2023
It is difficult to rate the location....far away from the trainstation. If you go to a place like that, you know what you get. Facilities are not new but all ok. In some of the various swimming pools, the water quality seemed to be not very good (not talking about the hot terms). The staff is friendly and helpful. The only thing I really need to complain about is the food quality (I considered that in the "Cleanliness"). At the first breakfast there was something wrong with the apples, honeymelons and yoghurt (although it was packed and the expiration date was ok). I had chinese soup on the pool on the afternoon that tasted old and not good too. The food on the other days seemed to be ok although I didn`t eat much anymore. Afterall I had physical problems for 5 days.
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Risposta dalla struttura: 親愛的客人,很抱歉給您帶來不夠完美的入住體驗,湍湍非常自責,也會立即整改,希望您下次入住的時候能給我們一次彌補的機會,我們期待您能再次光臨,祝您生活愉快!
Lu Duan
Tianyi Cabin
Soggiorno: apr 2023
Solo
1 recensione
5.0/5
Eccezionale
Pubblicata: 20 apr 2023
Love this place. I have stayed here 3 times, and been to their hot springs 4 times total. For Tuankou town, this hotel is the best. The hot tubs are wonderful, so many different ones and different temperatures, it never gets boring. Gorgeous landscaping around the hot tubs. The buffets are great, too! Nice and efficient staff, as well. Can't wait to go back again.
Traduci
Risposta dalla struttura: 親愛的,非常感謝您的細心點評,感謝您對酒店的認可,非常期待您的再次光臨,祝您與家人生活愉快!
rrzh
Camera Superior Twin con Terme
Soggiorno: nov 2024
Viaggio con amici
17 recensione
5.0/5
Eccezionale
Pubblicata: 8 nov 2024
再次來到眾安氡温泉度假酒店!環境非常好山好水好,只是進來的路限速非常亂,道路還是蠻好的讓外來的車子不方便。這次體驗真是醉了,天天包場,朋友住的不想走了!還送水果和飲料,早餐豐富,有機會再帶朋友來。
Traduci
6/20
Risposta dalla struttura: 非常感謝客官用心的點評呢,很高興與您相遇,您的滿意是我們前進的動力,小湍期待您的再次光臨哦。
Utente ospite
Camera Superior Twin con Terme
Soggiorno: dic 2024
Coppia
7 recensione
5.0/5
Eccezionale
Pubblicata: 21 dic 2024
設施:很現代 衞生:乾淨 環境:非常好 服務:贊 和老公爬了三天山想找個地方放鬆一下,無意間找了湍口温泉,一進去就給了我們一個大大的驚喜,前台小哥哥免費給我們升級去了帶私湯的別墅屋,小池子外就是美麗的山景,房間裏地暖給力舒適,户外湯池不錯,泡了那麼多次温泉這次實際泡的時間最長,中餐廳的土雞湯也很驚艷,松茸帶個禮雞湯的香味讓人印象深刻。
Traduci
6/9
Risposta dalla struttura: 親愛的,非常感謝您的細心點評,感謝您對酒店的認可,非常期待您的再次光臨,祝您與家人生活愉快!
Po_xigua
Camera Superior con letto matrimoniale Queen Size e sorgente termale
Soggiorno: dic 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 14 dic 2024
此次入住酒店體驗真的很不錯!!! 首先整個温泉設施都很完備且新,在冷冷的冬日裏泡暖暖的温泉真的太休閑愜意啦~床品柔軟十分舒適,睡得很好,衞浴也很乾凈,讓人很放心! 早餐也很豐盛,就餐環境舒適!整個度假區的環境都很漂亮宜人,如同歸家般愜意~ 除了景色美麗,度假村的員工們也都很熱情,尤其想感謝前台方經理的服務,入住接待細緻到位,真的很不錯!下次還來~
Traduci
Risposta dalla struttura: 親愛的,非常感謝您的細心點評,感謝您對酒店的認可,非常期待您的再次光臨,祝您與家人生活愉快!
Utente ospite
Tianyi Cabin
Soggiorno: dic 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 8 dic 2024
這家温泉酒店太棒了!踏入酒店,峇裏島風格的美景映入眼簾,寧靜雅緻。房間內設施齊全,床品柔軟舒適。温泉水質清澈爽滑,不同功效的湯池各具特色,露天池周邊景色迷人,夜間泡湯氛圍感十足。服務人員熱情有禮,特別是章經理,服務周到。餐飲方面,豐富的菜品選用新鮮食材,味道絕佳。無論是休閑度假還是商務出行,這裏都能帶來無與倫比的體驗,強烈推薦給大家!
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Risposta dalla struttura: 灰常感謝您的五分好評喲,小湍激動無比,您的肯定是我們的榮幸,希望您下次可以繼續選擇我們。
Utente ospite
Camera Deluxe (2 letti)
Soggiorno: dic 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 8 dic 2024
每年冬天都會來這裏泡温泉,泡池很多,室內外都有,泡完身體滑滑的。這次選擇了入住一期,感謝前台穎悦幫我們升級了別墅套房,房間很大帶私湯,體驗感拉滿。最近快聖誕節了,酒店裡到處都是聖誕元素,氛圍感很強。很愉快的一個週末,帶娃放鬆好去處。
Traduci
Risposta dalla struttura: 看到您的讚美,小湍超級開心,為您服務是我們的榮幸,能在您的旅途之中為您帶來一絲温暖,我們全體員工都動力滿滿,期待下次繼續得到您的滿分點評,小湍會不斷努力加油的!
Utente ospite
Camera Doppia con Vista su Piano Non Fumatori
Soggiorno: nov 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 1 dic 2024
酒店環境清幽,內部裝修精緻,房間佈置温馨且設施一應俱全,細節之處盡顯品質,柔軟床鋪伴人酣然入睡。 温泉區域令人陶醉,湯池豐富,水温適宜,水質爽滑,功效各異的湯池帶來多樣享受。豐盛的自助早餐與精緻的正餐,食材新鮮,味道都很不錯,而酒店員工的服務也很好,特別是章經理,服務熱情,入住期間的耐心解答,地理位置也得天獨厚,風景如畫,自駕過去一路風景都很好。無論是放鬆休憩還是公務出行,都能在此收穫絕佳體驗,下次還會選擇入住[玫瑰][玫瑰]
Traduci
Risposta dalla struttura: 非常感謝客官用心的點評呢,很高興與您相遇在 湍口氡温泉 酒店,您的滿意是我們前進的動力,小湍期待您的再次光臨哦。
Naitangjiadianyan
Camera con letto Queen Size e vista - Livello inferiore
Soggiorno: nov 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 1 dic 2024
今年冬天泡温泉心願達成,臨安湍口眾安氡温泉♨️算是杭州周邊比較有名的天然温泉酒店了。服務也很好,這次還升級了別墅區,體驗感超棒的哦!整體環境也很美,這個季節有種層林盡染的感覺。 它温泉池分為室內和室外,室外温泉池有十幾個,週末人還不算多,水池都還蠻乾淨的哦!最喜歡薄荷池、枸杞池,首烏池、咖啡池想泡但沒體驗到🤣出水的時候會冷,但泡温泉真就熱到流汗💦此項體驗還不錯[偷笑R]另外,酒店房間很大,也值得贊,住的很舒適☺️很適合放鬆度假!也是一個非常適合帶小孩一起遊玩的地方! -
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Risposta dalla struttura: 哇塞~小湍按捺不住內心的激動,客官的簡單的文字點評,給予了我們很大的鼓勵,我們一定會致力於給賓客提供高品質的體驗與愉悦的旅程!
hoonchoi
Camera Superior con letto matrimoniale Queen Size e sorgente termale
Soggiorno: nov 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 1 dic 2024
設施:設施齊全 衞生:乾淨,整潔,室外湯泉也很乾凈, 環境:山谷中,環境優美,空氣清新,無論白天還是晚上,都非常出片,隨手一拍 服務:服務周到及時 餐飲:有自助,中餐廳,西餐廳,味道不錯 温泉:各種室外湯池,可以選擇自己喜歡的泡 女朋友非常滿意!女朋友非常滿意!女朋友非常滿意!
Traduci
6/7
Risposta dalla struttura: 親愛的,非常感謝您的細心點評,感謝您對酒店的認可,非常期待您的再次光臨,祝您與家人生活愉快!
Utente ospite
Camera Superior con letto matrimoniale Queen Size e sorgente termale
Soggiorno: nov 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 19 nov 2024
不虛此行,酒店環境好,綠水青山,天然氧吧。這個季節温泉正是時候。此次自駕出行,體驗了温泉酒店,非常滿意。 酒店房間寬敞,裝修大氣,環境優美且安靜,是個放鬆心情的好去處。服務人員熱情友好,自助餐種類多且美味。前台章月非常貼心,幫助我們免費升級了房間,感謝她熱情周到的服務。
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Risposta dalla struttura: 看到您的讚美,小湍超級開心,為您服務是我們的榮幸,能在您的旅途之中為您帶來一絲温暖,我們全體員工都動力滿滿,期待下次繼續得到您的滿分點評,小湍會不斷努力加油的!
Utente ospite
Livello esecutivo - Camera doppia con vista
Soggiorno: nov 2024
Coppia
20 recensione
5.0/5
Eccezionale
Pubblicata: 1 dic 2024
走進湍口眾安氡温泉度假酒店的大堂,便能感受到那種獨特的氛圍。前台小姐姐穎悦熱情招待,效率高,還給我們一一介紹,房間乾淨整潔,温泉也有很多大大小小的泡池,室內室外都有,還是值得推薦!
Traduci
Risposta dalla struttura: 看到您的讚美,小湍超級開心,為您服務是我們的榮幸,能在您的旅途之中為您帶來一絲温暖,我們全體員工都動力滿滿,期待下次繼續得到您的滿分點評,小湍會不斷努力加油的!