Hotel in zona Carthage Galerie, Hammamet

La badira è senza dubbio il miglior hotel della Tunisia. Design di interni raffinato e atmosfera piacevole e rilassante. Spa ben curata e pulita e camere di alto livello. Tuttavia, bisognerebbe migliorare ed elevare la qualità di entrambi i ristoranti, portandoli all’altezza di un hotel 5 stelle. Altro consiglio, lasciare la spa aperta fino a tardi e scaldare maggiormente la piscina interna d’inverno.

Hotel eccezionale i ragazzi camerieri cordiali e bravissimi pulizia top e i ragazzi della reception cordiali e accoglienti e il numero 1 il ragazzo HAYKEL super bravissimo che dire un amico e mister MOKHTAR un persona eccezionale se avevamo un problemino subito lo risolveva grazie di tutto

Hotel al di sopra della media di Hammamet, stanza molto accogliente e soprattutto pulita, no moquette ma pavimento in marmo, con balcone vista piscine, phon per capelli presente in camera, letto matrimoniale con topper, lenzuola sempre pulite ogni giorno e servizio toilette presente, staff delle camere molto professionale e flessibile per gli orari (a volte abbiamo dormito fino a tardi e hanno rifatto la camera dopo che siamo usciti, anche al pomeriggio), ristorante con varie cucine disponibili (sia locali che internazionali) a buffet, avevamo la mezza pensione, orari per fare colazione e cena molto ampli, purtroppo tanti ospiti e pochi camerieri. Personale mediamente cordiale, in particolare ringrazio Hiba in reception per avermi aiutato a fare una sorpresa romantica alla mia metà in camera e per aver seguito ogni mia richiesta con attenzione e professionalità, a differenza di altri receptionist. Provato anche la spa, consiglio di prenotare il prima possibile (sono rimasto sorpreso non avessero disponibilità per interi giorni dovuto alla forte richiesta). Possibilità di fare il check out alle 12:00, fantastico perché abbiamo usufruito delle piscine fino al pomeriggio e poi utilizzato la spa per doccia e ripartire in serenità. Possibilità di prenotare le escursioni in hotel, presenza anche di un lounge bar per la sera. Prezzi per bibite e cibo extra (fuori da quelli All Inclusive) abbastanza bassi rispetto ai prezzi italiani. Piscine molto amplie, gli asciugamani li fornisce la struttura, è possibile ordinare cibo o bevande, unica pecca ci sono molti bambini, quindi non è molto relax. Spiaggia non di fronte all’hotel, ma a 3 minuti a piedi, con stabilimento dell’hotel gratuito e custodito. Supermercato nelle vicinanze e zona locali a circa 10/15 min a piedi. Abbiamo utilizzato anche il servizio in camera, affidatevi sempre a Hiba per far sì che le cose funzionino.

’Hotel un po’ datato ma ha una bellissima entrata con spazi grandi. Il personale è molto gentile e professionale specialmente nel ristorante ,bar e area reception. Il cibo non eccellente ma in ogni caso buono e abbondante. Un pò deludente la pulizia della camera, da un 4 stelle ci si aspetterebbe qualcosina in più.

Unfortunately, my stay at the Khayam Garden and Spa hotel has ended, but I can share my opinion about my stay there. The stay lasted 12 days, each day there were many attractions provided by the animators. The volleyball game was very well organized, as were the archery classes. Animators and staff very committed to providing customers with good memories and well-being. Various attractions are organized during the day, such as water games, clay games and many others. The food was good, and the all-inclusive bar was open 24 hours a day. Very nice rooms and bathrooms, unfortunately I didn't have a sea view, but I don't regret it because I spent more time outside the room. I remember the evening animations as well as those during the day. The hotel itself looks beautiful, a lot of plants, which I didn't expect, the pools were clean, the sunbeds were provided by the staff so there was plenty of them, the slides were great. Access to the sea is also great. The only drawback is other tourists who cannot supervise their children during dinner. I have nothing to complain about the hotel. I highly recommend it and hope to come back.

Hasdrubal Thalasso Hammamet is one of the oldest hotels in Hammamet, and while it may show signs of age, I was pleasantly surprised by the overall cleanliness, large room, and charm it offered. The hotel's aging exterior might not be the most visually appealing due to lack of maintenance, but once inside, I found the interior well-maintained and quite nice. The cleanliness of the rooms and common areas was commendable, which greatly contributed to a comfortable stay. I wanted to add that it was enjoyable but events which happened during my stay destroyed my enjoyment. Despite its age, this hotel manages to retain a certain charm,unfortunately some staff is  friendly but some other staff's demeanor adds to the negative experience. My recent visit to the à la carte restaurant was marred by an unfortunate incident that left a lasting negative impression. While I had initially looked forward to enjoying a pleasant dining experience, what I witnessed was completely unexpected and unacceptable. During my time at the restaurant, someone decided to engage in public urination, which was not only unsanitary but also highly disrespectful to the establishment and its patrons. Such behavior is entirely inappropriate and should not occur in any public setting, especially a place where people come to enjoy their meals. I believe it is the responsibility of the restaurant staff to maintain a safe and comfortable environment for all customers. In this case, it appeared that the staff either failed to notice or address the situation promptly. This incident significantly detracted from what could have otherwise been an enjoyable meal. Kamel the server was informed and witnessed the incident but didn't do anything. I hope that the restaurant takes measures to improve its security and staff training to prevent such incidents in the future, ensuring that customers can dine without experiencing such discomfort. I must say I was quite disappointed with the level of customer service provided by the receptionist Ghada. While the hotel itself had a luxurious ambiance, the receptionist's attitude was much to be desired. I had hoped for a warm and welcoming experience when I was asking for change, but instead, I was met with a receptionist who was not nice at all. She appeared disinterested, and her demeanor came across as unfriendly. It's essential for a hotel of this caliber to have staff who make guests feel valued and appreciated whatever they're wearing or whatever they look like, but unfortunately, that was not my experience, no smile, no eye contact, not even being regarded as a customer.  Yes that was Ghada who forgot the meaning of the word receptionist. I believe that the front desk staff play a crucial role in setting the tone for a guest's stay, and in this case, it left a negative impression. I hope the hotel management takes note of this and addresses the issue to ensure that future guests have a more pleasant experience with this lady and others like h