Hotel in zona 城嶺神社 元宮, Hakuba

The owner is very nice. The location is quite far from a train station but if you like to walk, it’s no problem. By the way, you have to rent a towel for 300 yen.

We stayed here for 2 nights in July. The hotel and rooms are clean and comfortable. The lack of vegetarian / vegan food options was disappointing considering this is a Marriott Hotel. The resteraunt may not be theirs, but still expected better. The staff were very helpful, although the hotel shuttle to drop us to the station was only available for a 30 minute timeslot in the morning. Strange, but not a problem. Location is good, still has a feel that it could be a lot better by just making small improvements. Its the details that matter, at least that is why we booked Marriott. Still, we would stay here again (and maybe bring our own food).

JamJamツアーというスキーツアーが得意な旅行会社のツアーで宿泊しました。ホテルは冬場のスキーやボードのお客をメインに営業しているのだと思います。夏場はトラピックスやクラブツーリズムの団体も受け入れています。今回2泊とも大型バス2台のツアーと同宿でしたが、温泉でもロビーでも誰にも会う事もなく、食事の時だけが一緒でした。温泉が貸切り状態でいつでも入れたのは良かったです。小さいですが露天風呂もありますが、サウナはありません。部屋はツインルームでしたが、奥にソファもあり十分に広いです。多分冬場はソファはソファベットになってトリプル仕様が出来るのだと思います。部屋からは鹿島槍が見えましたが、周囲は木々が多いので近くに眺望の良いところはありません。また白馬の別荘地の一番奥のジャンプ台の近くなので、歩きではコンビニにも行けません。格安ツアーだったので食事は期待していませんでしたが、十分美味しかったです。レストランは外国人のスタッフの方がサービスしていますが、気持ちよい応対でした。

Sembra un hotel per sciatori?Anche in estate, ci sono molti clienti che lo usano, e'un po'sorpreso.L'hotel intorno a me e'come l'immagine dell'estate.Ho scoperto dal numero di auto che molti clienti provengono da tutte le direzioni. C'è un allegato, che è così grande che non puoi controllare tutto.La stazione di racchetta è vicino, puoi camminare.C'è un biglietto di sconto per racchetta, quindi è molto economico comprare qui.

We thoroughly enjoyed our stay at Hotel Sierra Resort, Hakuba when we visited in February. The hotel itself is beautiful, well maintained and offers a lot to its visitors. The hotel is set outside of the main town in it's own little secluded area. This can be a plus and minus - Positive because the resort is so beautiful and away from the hustle and bustle, negative as it can at times be difficult to access transport to and from town (restaurants, bars, ski fields, etc). The hotel offers a shuttle bus in the evenings to take you into town, although you need to book in there and back, which can be restrictive of your time at dinner, etc as you have to decide on a return time. The shuttle bus doesn't stop near all restaurants, so you could be walking in the dark/cold to your reservation and then waiting in the cold for the return bus. Keep this in mind - a lot of the time we found it more convenient to order a taxi, although these can be hard to come by and expensive! The Ski shuttle bus picks up/drops off at the hotel each day. Buses are busy and there are no racks for ski/board gear - you need to carry everything onto the bus with you, which can be very squishy as the buses get quite full. We found Tsugaike to be the closest and most convenient ski field to the hotel. The staff at the hotel were always very friendly and helpful. Language barriers existed, although staff would always ensure they had assisted you by the end of the conversation, you just have to allow a little more time in your schedule to organise and make your plans. This also allowed us time to learn some simple Japanese which assisted us when communicating with the staff. Sierra Hotel offers complimentary food at different times throughout the day, served in the main lobby area - curries, rice, soup, etc. This is so convenient when you get back from the ski fields and just want a small bite to eat before dinner. Hotel also offers complimentary wine, tea and ice creams. Breakfast - great selection of Japanese and Western food. We thoroughly enjoyed breakfast each morning. There were always new things to try each day - eg: different soups (pumpkin, corn), also beautiful views outside. Dinner - we had dinner at the hotel one night from the A La Carte menu. Also thoroughly enjoyed our meals (Pasta, calamari, soup, fries, etc). Rooms were big, very comfortable and warm with special heating. Beautiful views of the snow and areas around the hotel. Our favourite part of the resort was the beautiful public and private onsens made up of pure mineral water. The private onsens need to be booked in ahead of time which the hotel allows each morning - you will need to be quick to make a booking. We would definitely recommend Hotel Sierra Resort and would stay here again. Thank you to the staff for an enjoyable stay! :)

I chose this hotel because of its location but also because they have great customer service. From the time I booked via Agoda, I had some questions for the hotel ahead of time, and they replied to every question,e.g. their luggage delivery cut-off times,etc with utmost clarity and replied promptly and frequently (compared to another hotel I booked previously). It gave me no worries that I would find the hotel I booked in perfect order when I arrived. Amenities were complete (some are available in the room but also more in the lobby area) and the room was clean. They gave us new towels every day (hanging outside my door or quickly given to me when they saw me in the hall) even if I didn't want to have maid service. They also asked me if they could do a very quick removal of trash which I appreciated. The housekeeper was also very cheerful and happy at all times :-) There's a convenience store on the ground floor, but also many other restaurants and shops around the area. the lobby is on the 5th floor and an elevator brings you up to the rooms. It's a perfect place to base ourselves especially since we were taking day trips out to Hotaka, Matsumoto, Shiojiri, and Naraijuku. All these with easy train rides from Nagano. The front desk staff were friendly and very helpful. They do go out of their way to make customers satisfied. The night front desk agent who was helping us with arrangements for luggage delivery didn't speak English too well, but you can see him trying his best. Between us doing google translate and his dedication to making us understand each other, we were both happy and satisfied. I would come back here to stay.

Non molto lontano dalla stazione, a un chilometro.E'molto conveniente visitare la strada principale di Good Light.La posizione del colazione è molto buona. Nel tetto del 16° piano, si può vedere il paesaggio di Changjiang. Il tipo di colazione è anche molto ricco, vale la pena comprare un gran numero di colazione. La posizione dell'hotel è in questi luoghi, il trasporto è molto conveniente

The easiest check-in we had as all we need to do was just cross a crossing bridge from JR station to the hotel. Location was unbeatable. Staffs were also super helpful & friendly. Nothing stands out on the rooms but nothing to complaint as well. Would definitely recommend!

Il nostro hotel era bellissimo, e la nostra stanza era molto spaziosa con una vista magnifica sul fiume e sui ponti. Anche se avevo prenotato solo una stanza standard, che pensavo di affrontare il parcheggio, ci sorprendeva piacevolmente la stanza che ci era stata fornita. È stato bello avere una spaziosa stanza con tavolo e sedie e una grande stanza per aprire bagagli dopo essere rimasti in piccole camere da pokey della città Il buffet colazione e cena è stato fantastico anche se siamo Aussies, Rispetto che non sarà necessariamente per gli occidentali, quindi abbiamo fatto quello che era stato fornito, e ci sono stati molti! Un paio di cose che non ci hanno adattato (essere Aussies). Le tazze di tè strane senza manufatti (anche se tutte le altre tazze erano manufatti di ceramica) e le tovaglie molto piccole. Le piastrelle erano anche in modo da essere firme, ma se ti piacciono le piastrelle firme, ovviamente, sarebbe appropriato. Se non puoi leggere giapponese come noi, allora assicurati di conoscere la posizione dell'hotel, perché non c'è alcuna firma inglese all'ingresso frontale. L'hotel dispone di un autobus di navetta dalla stazione ferroviaria, ma è a soli 5 minuti a piedi. È bello e vicino alla stazione ferroviaria e al treno di Kurobe. Una piccola città tranquilla.