Renaissance Haikou

Recensioni su Renaissance Haikou

Renaissance Haikou

No.39 Yangshan Avenue, Longhua District, Haikou, Hainan, ChinaDettagli hotel
Renaissance Haikou
Renaissance HaikouRenaissance HaikouRenaissance Haikou
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

9.6/10
Eccellente
2433 recensione
Recensioni verificate
Ubicazione9.6
Strutture e servizi9.5
Servizio9.6
Pulizia9.6
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Tutte le recensioni(2433)
Recensioni positive(2402)
Recensioni con foto/video(543)
Reception gentilissima(264)
Comodo per lo shopping(108)
Vicino all'aeroporto(97)
Ideale per bambini(68)
Piscina meravigliosa(68)
Con area gioco per bambini(34)
Con piscina a sfioro(9)
Recensioni negative(30)
Curlygirl_travels
Camera Golf (letto matrimoniale, con vista)
Soggiorno: gen 2025
Solo
14 recensione
10.0/10
Eccezionale
Pubblicata: 15 feb 2025
I had a lovely stay even though it was one night, wish I had actually booked a few nights but had just booked it because it was near the airport and would be convenient. The porter was helpful and front desk checked me in in good time and let me know all the necessary things and places I can go to enjoy the stay. I was very impressed by the cleanliness of the room and it was very comfortable. The view was great and a surprise is at that it actually shares common facilities with ritz Carlton which is next door. You can enjoy the gardens, golfing area, pool and spa. Breakfast was good and the staff efficient in cleaning up. Across the hotel is the teddy bear museum and outlet stores. Thank you for the wonderful stay, I will definitely come again ✨
Traduci
6/15
Risposta dalla struttura: 尊敬的客人，感謝您為我們分享了您入住期間的照片及體驗反饋。酒店地理位置優越，距離海口美蘭機場與海口高鐵東站需約20分鐘車程；也可輕鬆抵達各特色城市遊玩打卡點開啟一段趣意、地道、獨特的椰城探索之旅；我們很榮幸，您在酒店度過了一個愉快的假期，我們會繼續努力為您帶來更優質的服務體驗。真誠期待您及家人朋友的再次光臨，祝您生活愉快。
Jillian
Camera Deluxe matrimoniale
Soggiorno: apr 2025
Famiglia
3 recensione
10.0/10
Eccezionale
Pubblicata: 31 mag 2025
Nice place not far from the airport, convenient to stay overnight and catch the flight the next day.
Traduci
Utente ospite
Camera Superior (2 letti)
Soggiorno: nov 2024
Lavoro
6 recensione
9.5/10
Fantastico
Pubblicata: 12 dic 2024
Great staff and service! 2 minutes walk to the Outlets and Restaurants.
Traduci
Risposta dalla struttura: Thank you for staying at Renaissance Haikou Hotel, and we appreciate your good comments. We are glad to know you really enjoy the stay with us, looking forward to seeing you next time in Haikou.
Hewage Fernando
Camera Deluxe matrimoniale
Soggiorno: mar 2025
Lavoro
4 recensione
9.0/10
Ottimo
Pubblicata: 12 apr 2025
Great hotel, rooms are excellent. But food and restaurant service is very limited. The staff at the egg station during morning breakfast was totally unprofessional and sleepy. I sm not sure whtger they are being trained well. This was the case for both days.
Traduci
Risposta dalla struttura: 尊敬的客人您好，感謝您選擇了下榻海口萬麗酒店，並花費寶貴的時間對您本次入住提出反饋意見。在您的意見中，我瞭解到您本次的入住體驗未能達到您的期望，對此，我謹代表酒店全體大使們向您表示誠摯的歉意。感謝您提出的關於我們服務中的不足，我們會優化管理流程並加強服務意識的培訓。讓每一位賓客感受到家一般的温暖舒適是酒店全體大使們的追求，希望您下次到訪海口時仍能給予我們機會，為您提供本應享受到的卓越服務。祝您生活愉快。
黃一狼
Camera Deluxe matrimoniale
Soggiorno: gen 2025
Coppia
10 recensione
9.0/10
Ottimo
Pubblicata: 28 feb 2025
Hotel is nice. A bit far but has outlets and food just opposite.
Traduci
Risposta dalla struttura: 尊敬的客人，感謝您選擇了下榻海口萬麗酒店。海口萬麗酒店是萬豪國際集團萬麗品牌在亞太地區的首家高爾夫度假酒店，酒店共有283間時尚雅緻的客房與套房；房間內選用清新的原木色傢俱並配備寬敞的觀景陽台；賓客可觀賞繁華城市景緻或綠意盎然的高爾夫球場景觀。酒店地理位置優越，距離海口美蘭機場與海口高鐵東站需約20分鐘車程；也可輕鬆抵達各特色城市遊玩打卡點開啟一段趣意、地道、獨特的椰城探索之旅；真誠期待您及家人朋友的再次光臨。
TylerJames
Camera Superior (2 letti)
Soggiorno: gen 2025
Coppia
42 recensione
8.0/10
Molto buono
Pubblicata: 28 feb 2025
Much better than the Ritz and is half the price. decent views too
Traduci
Risposta dalla struttura: 尊敬的客人您好，感謝您選擇下榻海口萬麗酒店，並在百忙之中抽空分享您的入住體驗。您的滿意是我們最大的動力，我們很珍惜每一次和您的相遇，期待您的下次入住，祝您生活愉快。
John
Camera Superior (2 letti)
Soggiorno: ago 2024
Solo
11 recensione
8.0/10
Molto buono
Pubblicata: 21 set 2024
i was here for kanyewest listening party that be my most meaningful experience ever but i was disappointed at the pr of haikou which using false propaganda ，bad marketing and consumption inducement
Traduci
Risposta dalla struttura: Dear guest, thank you for choosing to stay at the Renaissance Haikou Hotel. Unfortunately, we did not meet your expectations. We attach great importance to the matter you mentioned. If you could take the time to contact us directly, we would greatly appreciate it if you could give us a better understanding of the specific matter and provide better service follow-up. We sincerely look forward to your next visit, which will give us the opportunity to provide you with services beyond your expectations.
Costa85
Camera Superior matrimoniale
Soggiorno: set 2024
Lavoro
3 recensione
10.0/10
Eccezionale
Pubblicata: 21 ott 2024
Comfortabel stay. Clean and spacious room. Very friendly staff. I will go back
Traduci
Risposta dalla struttura: Thank you for staying at Renaissance Haikou Hotel, and we appreciate your good comments. We are glad to know you really enjoy the stay with us, looking forward to seeing you next time in Haikou.
ng Hock Guan
Camera Superior (2 letti)
Soggiorno: giu 2024
Lavoro
12 recensione
8.0/10
Molto buono
Pubblicata: 26 lug 2024
The hotel is well located not too far from the airport , train station and the city as well
Traduci
Risposta dalla struttura: Thank you for staying at Renaissance Haikou Hotel, and we appreciate your good comments. We are glad to know you really enjoy the stay with us, looking forward to seeing you next time.
Choong How
Camera Superior matrimoniale
Soggiorno: apr 2025
Coppia
12 recensione
8.0/10
Molto buono
Pubblicata: 29 mag 2025
Nice and comfortable hotel.
Traduci
Risposta dalla struttura: 尊敬的客人，感謝您選擇下榻海口萬麗酒店並抽出寶貴時間分享入住體驗。作為萬豪國際集團萬麗品牌在亞太地區的首家高爾夫度假酒店，我們始終致力於為賓客打造趣意地道獨特的旅居時光。您的滿意對我們來説極大的鼓勵。近期我們正推出「椰城趣遊」套餐，包含周邊景點入場門票2張，相信會為您的下次入住增添更多精彩回憶。酒店位於觀瀾湖度假區，地理位置優越，步行5分鐘可抵達泰迪熊博物館、觀瀾雪悦冰雪天地娛樂區，驅車10分鐘可抵達馮小剛電影公社、火山温泉谷等周邊熱門景點。如需協助規劃行程，禮賓團隊隨時樂意為您提供在地探索指南。再次感謝您的支持，期待能以更多驚喜體驗歡迎您與家人朋友的歸來。祝您生活愉快！
Utente ospite
Camera Superior matrimoniale
Soggiorno: gen 2025
Lavoro
9 recensione
10.0/10
Eccezionale
Pubblicata: 10 mar 2025
OK OK OK OK OK OK OK
Traduci
Risposta dalla struttura: 尊敬的客人，感謝您為我們分享了您入住期間的體驗反饋。酒店位於海口觀瀾湖度假區內，毗鄰海口觀瀾湖國際高爾夫球場、海口觀瀾湖新城、海口觀瀾湖馮小剛電影公社、泰迪熊博物館等景區，是您及家人休閑度假的絕佳選擇。我們很榮幸，您在酒店度過了一個愉快的假期，真誠期待您及家人朋友的再次光臨，來海口萬麗酒店探索椰城海口的慢生活。
Igor Vinokurov
Camera Superior matrimoniale
Soggiorno: nov 2023
Famiglia
16 recensione
10.0/10
Eccezionale
Pubblicata: 13 dic 2023
Very nice and clean hotel with very friendly staff
Traduci
Chia Wei
Camera Superior (2 letti)
Soggiorno: feb 2024
Famiglia
16 recensione
10.0/10
Eccezionale
Pubblicata: 31 mar 2024
Thanks for the hospitality!
Traduci
Risposta dalla struttura: Thank you for staying at Renaissance Haikou Hotel, and we appreciate your good comments. We are glad to know you really enjoy the stay with us, looking forward to seeing you next time.
Enkhbold
Camera Superior matrimoniale
Soggiorno: gen 2023
Coppia
4 recensione
6.5/10
Pubblicata: 1 mar 2023
Bad service. Although agreed to pay at reception, hotel refused to get money, and they charged 3 times for same 2 day stay. Still I can not get 2 transactions back. Never stay with this hotel. Never recommend anyone
Traduci
Utente ospite
Camera Deluxe (2 letti)
Soggiorno: mag 2022
Famiglia
6 recensione
9.5/10
Fantastico
Pubblicata: 7 lug 2022
A wonderful hotel. Helpful and friendly staff, ready to communicate in English or find someone to. Stunning pool area . Clean and comfortable rooms. Best hotel breakfast I have had in China. We were upgraded to a golf view room which was great. There is a huge outlet mall surrounding the hotel with some good places to eat. Not many attractions around, except a really pricey movie town but the volcanic geopark and Haikou city are not too far away.
Traduci