Recensioni su Sheraton Haikou Hotel

Risposta dalla struttura: Dear Guest, Thank you for staying with us and sharing your feedback! We're glad you enjoyed the hot tub and pool, and that our food met your expectations. While the hotel is a bit remote, we're happy it provided a peaceful atmosphere for your short stay. Erin is delighted to hear she made your experience more enjoyable with her friendly service! We hope to welcome you back soon, whether for a quick retreat or a longer relaxation—we'll always strive to offer comfort and convenience.

Risposta dalla struttura: Dear guest,Thank you so much for choosing our hotel for your holiday and taking the time to share your wonderful experience with us! We're truly delighted to hear that you had a memorable stay.Erin is thrilled to know that her efforts made a positive impact on your check-in process and your overall stay. It's our pleasure to go the extra mile to ensure our guests have a comfortable and enjoyable time. We're glad that you were able to take a relaxing stroll along the beach and enjoy the panoramic sea view while waiting for your room, and that you loved the room with the great sea view she reserved for you. We appreciate your kind words about our evening live music as well. We strive to create a pleasant and lively atmosphere for our guests. And thank you for your honest feedback regarding the dinner and breakfast buffets. We'll definitely look into ways to enhance the dining experience to exceed your expectations in the future.Once again, thank you for your support and we sincerely hope to welcome you back soon for another amazing stay with us in the future! Best regards,

Risposta dalla struttura: Dear guest,Thank you so much for taking the time to share your wonderful feedback! We're absolutely thrilled to hear that your family had a fantastic holiday with us and cherished every moment together. Creating a warm, joyful space for families is our top priority, and your kind words are the best reward for our team’s efforts.We’re already looking forward to welcoming you back soon! Whether it’s another family adventure or a relaxing getaway, we’ll be here to make your next stay even more memorable. Until then, wishing you and your loved ones all the best!

Risposta dalla struttura: Dear Guest, Thank you for taking the time to share your excellent feedback! We're delighted to hear that our hotel's convenient location made it easy for you to meet with clients. Providing a seamless experience for business travelers is our top priority, and we're thrilled that we could contribute to the success of your meetings. Whether it's location, service, or comfort, we strive to exceed expectations in every aspect.We look forward to welcoming you back for another productive and enjoyable stay in the future! Best regards,

Risposta dalla struttura: Dear guest, we are truly honored that you have chosen to stay at the Sheraton Haikou Hotel.Your kind words mean the world to us. We're committed to providing top - notch service, and it’s wonderful to know we met your expectations. Lilly always goes the extra mile for our guests, and we're happy she could bring joy to your children. We're constantly updating our kids’ programs and enhancing our services. On your next visit, we’ll ensure an even more unforgettable experience.

Risposta dalla struttura: Dear guest, Thank you so much for your high praise! We are overjoyed to hear that you had an excellent experience at our hotel. Our team always strives to provide the best service and comfort to our guests, and we are delighted that Erin's warm hospitality made you feel at home. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. If you have any further suggestions or needs, please do not hesitate to let us know. Best regards,

Risposta dalla struttura: 尊貴的客人您好，非常榮幸您選擇入住海口喜來登酒店，由衷感謝您對我們酒店的喜愛與細緻評價。能讓您滿意酒店的絕佳位置、豐盛早餐，我們無比榮幸。關於設施陳舊的問題，我們已記在心上。目前已在籌備設施翻新工作，後續會逐步對各項設施進行升級改造，力求為您打造更舒適的入住環境。再次感謝您的反饋，期待您再次光臨，我們一定不負所望，給您更完美的體驗！

Risposta dalla struttura: Dear guest, we sincerely apologize for not meeting your expectations. Your feedback regarding the difference between the actual rooms and the photos is duly noted. We are currently in the process of planning renovations to address the issue of the aging rooms. We are glad that you found our staff friendly and the breakfast satisfactory. However, we regret that these aspects could not compensate for the inconvenience caused by the hotel's condition. We understand your decision to leave early and hope you might consider giving us another chance in the future after our improvements have been made.

Risposta dalla struttura: 尊敬的客人您好，非常榮幸您選擇入住海口喜來登酒店並能得到您如此高的評價，乾淨的海灘、漂亮的泳池、美味早餐，都是我們用心打造的特色。能成為您旅途中的優質住宿之選，是我們的榮幸。期待您再次光臨，我們一定準備更多驚喜，延續美好體驗！

Risposta dalla struttura: Dear Guest, We are absolutely thrilled to hear that you and your friends, along with the little one, had a wonderful stay with us! It warms our hearts to know that our resort offered something special for every member of your group. Seeing our young guests having a blast in the pool and on the sandy shores, and our adult guests savoring the breakfast while soaking in the scenic views, is exactly what we strive for. Your kind words about our service mean the world to us. Our team takes great pride in going the extra mile to meet every guest's needs, and we're delighted that this was evident during your stay. Thank you from the bottom of our hearts for your glowing recommendation. It would be an honor to welcome you and your party back again soon. Until then, may your days be filled with joy and beautiful memories! Warm regards,

Risposta dalla struttura: Dear guest,We are truly delighted to receive your kind words and the high praise for our hotel. It is an honor to know that you often choose to stay with us, and we are committed to maintaining the quality that has made us your preferred choice.We are especially grateful for your recognition of Erin, our day manager. She always goes the extra mile to ensure that our guests have a comfortable and enjoyable stay, and your feedback will surely serve as a great motivation for her and the entire team.Your support means a great deal to us, and we look forward to welcoming you back to our hotel in the near future. We will continue to strive for excellence in all aspects of our service and facilities, so that each of your stays with us is even more memorable than the last.Thank you again for your loyalty and for taking the time to share your experience.Best regards,

Risposta dalla struttura: 尊敬的客人您好，非常感謝您此次旅程選擇下榻海口喜來登酒店並寫下您寶貴的好評，能為您帶來安靜舒適的入住體驗，我們全體員工都倍感榮幸。您的滿意就是對我們最大的鼓勵，尤其是對員工熱情服務的認可，我們一定會傳達給每一位小夥伴 。如果您有任何旅行計劃，無論是商務出行還是休閑度假，都歡迎再次選擇我們，期待與您再次相遇！

Risposta dalla struttura: 尊敬的客人您好，非常感謝您選擇入住海口喜來登酒店，也感激您對我們外部設施的認可與點贊，這給了我們極大的鼓舞。關於房間內浴室和卧室間開窗以及浴室門無鎖的問題，我們深表歉意。我們已將您的反饋記錄下來，後續會評估調整設計，也會考慮增加門鎖，保障您的私隱。希望下次您來的時候，能有更滿意的居住體驗，期待您再次光臨！