No.18 Fangta Road, Tech City Gaoxin District, Baota District, Yan'an, Shaanxi, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9.2/10
Molto buono
1860 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione9.3
Strutture e servizi9.1
Servizio9.1
Pulizia9.2
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Tutte le recensioni(1860)
Recensioni positive(1791)
Recensioni con foto/video(430)
Ambiente di classe(275)
Reception gentilissima(207)
Trasporto da/per l'hotel(95)
Cibo squisito(62)
Vista sul lago isolato(30)
Piscina meravigliosa(30)
Di lusso(16)
Recensioni negative(67)
Utente ospite
Featured Room - Lake-View (2 Beds)
Soggiorno: ago 2024
Viaggio con amici
7 recensione
10.0/10
Eccezionale
Pubblicata: 18 set 2024
Spacious room, awesome view and friendly services. Location is central.
Traduci
Risposta dalla struttura: 尊敬的客人您好,感謝您選擇入住延安萬達嘉華酒店並分享您的入住感受!感謝您對酒店設施設備及員工服務的認可,您的鼓勵是我們一直前進的動力,希望您滿意此次的入住體驗。我們歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議!期待再次迎接您的光臨!祝您生活愉快!
Tak88
Featured Room - Lake-View (Double Bed)
Soggiorno: gen 2024
Solo
2 recensione
10.0/10
Eccezionale
Pubblicata: 20 feb 2024
The room along the river is so nice that I enjoyed fireworks to celebrate ***** new year. Anna(安娜) at the front desk is very friendly and kind to help my first trip there.
I appreciate her support so much!!
Traduci
Risposta dalla struttura: 尊敬的賓客您好,首先感謝您選擇入住延安萬達嘉華酒店並分享您的入住感受!非常感謝您對酒店環境、客房設施及員工服務的認可,很高興看到您滿意此次的入住體驗,能夠得到您的認可我們倍感榮幸,我們會繼續努力為賓客提供更優質的服務,提升在店體驗。希望在不久的將來您能再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議!祝您生活愉快!
Travelfree
Featured Room - Lake-View (Double Bed)
Soggiorno: mag 2023
Coppia
33 recensione
10.0/10
Eccezionale
Pubblicata: 24 giu 2023
This hotel is about a 15 minute drive from the train station, and around the same from the center of town, and right across the lake from the red street, so it's very conveniently located.
The hotel itself was really excellent. Very clean, quiet, and the staff were super friendly. Cherry at the front desk was extremely helpful!
The room is spacious, the bed was comfortable and the facilities are great. Not to mention the breakfast was also wonderful.
I would recommend this hotel to other visitors, and will definitely come back.
Traduci
Risposta dalla struttura: Dear Guest: We are so delighted to know that you had a joyful vacation here at Wanda Realm Yan'an and much appreciated your sharing of the good experience, we sincerely hope to see you again at Wanda hotels, your satisfaction is always our priority.
Wandering Englishman
Featured Room - Lake-View (2 Beds)
Soggiorno: mar 2023
Viaggio con amici
4 recensione
9.5/10
Fantastico
Pubblicata: 3 mag 2023
Enjoyed a very pleasant 4 day trip to visit the historical and revolutionary sites of Yan’an and the trip was made much better thanks to a very comfortable and convenient stay at the Wanda Realm. For anybody who plans to visit the city I highly recommend this hotel.
The hotel is located just to the south of the old city of Yan’an in the newly built Wanda City area. It is a 15-20 minute taxi ride to the old center (depending on traffic) and it’s relatively easy to call a taxi with a ride hailing app like Didi. It’s also within walking distance of the Red Street 红街 tourism area that has a theatre, cinema, activities, coffee shops and restaurants.
The hotel is new and all of the main public areas are clean and well maintained - such as the lobby, hotel rooms, restaurant and gym/pool. The gym contains my favorite Life Fitness gym equipment (a quality brand) and the multi-lane, 25m meter pool is a dream for anyone who likes to swim. It even offers a good view.
The hotel breakfast is very good value for money and offers a high quality selection of Western-style food (bread, eggs, bacon, sausages and cereals) as well as very tasty local Chinese food - especially local Yan’an/Shanxi noodles and dumplings. For any foreigners like me, you’ll get a good sense of local taste with good ingredients.
The room was very clean and spacious with nice balcony and great view of the lake and Red Street. Service staff was excellent and many staff speak good English. We even received a nice hand written message and welcome fruits.
Especially if you travel with children, this is where you should stay in Yan’an. Thank you for making my holiday more enjoyable.
Traduci
6/9
Risposta dalla struttura: Dear Guest: We are so delighted to know that you had a joyful vacation here at Wanda Realm Yan'an and much appreciated your sharing of the good experience, we sincerely hope to see you again at Wanda hotels, your satisfaction is always our priority.
Liehuo001
Camera Speciale (kang, con vista sul lago e sul cortile)
Risposta dalla struttura: 尊敬的賓客,您好!非常感謝您選擇入住我們酒店,並抽出時間分享如此詳實的體驗反饋!您對客房衞生、設施品質及環境氛圍的認可,尤其是對陽台觀景功能的喜愛,讓我們倍感榮幸!為賓客營造舒適靜謐的休憩空間,一直是我們努力的方向。關於價格方面,我們深知延安市場價位存在差異,酒店在硬件配置、服務細節及獨特觀景體驗上投入了更多心力 ,期望能為您帶來物超所值的感受。後續我們也會持續優化價格策略,力求為您提供更具性價比的入住方案。真誠期待能再次為您服務,願下次相遇能帶給您更多驚喜!
Risposta dalla struttura: 親愛的客人,非常感謝您對我們酒店的讚譽!得知您對我們的房間和服務都感到滿意,我們非常開心。紅街的摩天輪夜景確實美不勝收,希望它為您的旅程增添了一份浪漫。對於延安最近的沙塵暴,我們深感遺憾影響了您的體驗。希望下次您來延安時,天氣能更加給力,讓您的旅行更加完美!
Risposta dalla struttura: 尊敬的賓客,非常感謝您選擇入住我們酒店並分享您的寶貴意見。對於您在此次入住過程中遇到的服務不周、人員配備不足、餐廳接待及空調問題,我們深表歉意。這確實未達到五星級酒店應有的服務標準,我們已第一時間將問題反饋至相關部門進行整改。針對空調問題,我們將立即檢修並優化温控系統;餐廳服務也將加強散客接待能力培訓;同時會增派前台及禮賓人員,確保服務及時性。您的意見對我們至關重要,我們誠摯希望能有機會為您提供更好的入住體驗。如有任何進一步反饋,歡迎隨時與我們聯繫。再次感謝您的指正。
Risposta dalla struttura: 非常感謝您對我們酒店的寶貴評價!很高興聽到您喜歡我們寬敞的房間、陽台、浴缸以及能欣賞到紅街夜景的視野。我們會繼續保持這些特色,為您帶來舒適的住宿體驗。前台服務:對於前台員工的熱情與專業,我們深感欣慰。他們始終致力於為您提供及時、有效的幫助。餐廳改進:瞭解到餐廳餐食類型不多的反饋,我們正在積極調整菜單,增加更多種類的美食,以滿足不同賓客的口味。水温問題:關於洗澡水温不熱的情況,我們深感抱歉。我們已安排工程部對熱水系統進行全面檢查與維修,確保每位賓客都能享受到適宜的水温。同時,我們也會在房間內增設水温提示,避免類似情況再次發生。服務意識:對於部分員工服務意識不到位的問題,我們已加強培訓,提升員工的服務意識與專業技能,確保為每位賓客提供貼心、周到的服務。空調開啟:在天氣寒冷時,我們會確保酒店空調及時開啟,為您提供温暖舒適的住宿環境。再次感謝您的寶貴意見,我們會不斷努力,為您帶來更加完美的住宿體驗。期待您的再次光臨!
turbo
Camera Speciale (kang, con vista sul lago e sul cortile)
Risposta dalla struttura: 尊敬的客人,您好!非常感謝您選擇入住我們酒店並抽出時間分享寶貴反饋!您對酒店環境、景觀及房間設施的認可,是對我們團隊最大的鼓勵,我們倍感榮幸!關於早餐供應體驗未能達到您的預期,我們深表歉意。因會議團隊入住頻次較高,客流峯值時段的餐品補充與服務銜接存在不足,我們已啟動優化方案。您的建議為我們指明瞭改進方向,真誠期待能有機會再次為您提供更完美的服務,祝您生活愉快!
Risposta dalla struttura: 尊敬的客人您好,感謝您選擇入住延安萬達嘉華酒店並分享您的入住感受!感謝您對酒店設施設備及員工服務的認可,您的鼓勵是我們一直前進的動力,希望您滿意此次的入住體驗。我們歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議!期待再次迎接您的光臨!祝您生活愉快!