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1 notte
Recensioni degli ospiti
4.6/5
Molto buono
2938 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.6
Servizio4.6
Pulizia4.6
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Tutte le recensioni(2938)
Recensioni positive(2863)
Recensioni con foto/video(676)
Reception gentilissima(406)
Ottima colazione(217)
Vicino all'area commerciale(173)
Comodo per lo shopping(171)
Ideale per bambini(130)
Piscina meravigliosa(118)
Con area gioco per bambini(74)
Recensioni negative(71)
Utente ospite
Camera Selection Doppia
Soggiorno: nov 2024
Lavoro
3 recensione
5.0/5
Eccezionale
Pubblicata: 15 dic 2024
The room is quite clean and new. Staffs are friendly and helpfull. Location is convenient, near Mcdonald and mall.
Traduci
Risposta dalla struttura: Dear guest, hello! First of all, thank you for choosing Suning Novotel Rizhao, we will continue to provide guests with quality service, for your journey to add a touch of "home" warmth, we will continue to sum up experience, have been working hard, looking forward to meet you again.
Haris 哈瑞斯
Superior Double Bed Room With Exclusive Slumberland Mattress
Soggiorno: mag 2024
Coppia
3 recensione
3.7/5
Pubblicata: 16 giu 2024
Hotel was nice and had a comfortable vibe. Just the location was not very nice from a traveller’s point of view. Best part of staying there was enjoying swimming pool which makes sure in bad weather you can have a good time.
Traduci
Risposta dalla struttura: Dear guest, hello! First of all, thank you for choosing the Suning Novotel Hotel in Rizhao. It's a pleasure to share your pleasant stay experience with you. We will convey your praise to our colleagues in the relevant departments, and we also hope that you can treat Suning Novotel as your home outside your home, sharing more beautiful moments on your journey with us. We look forward to your next stay, and we will wholeheartedly bring you a more perfect stay experience!
Derek Quek Yeang
Camera Selection Doppia
Soggiorno: ott 2024
Lavoro
4 recensione
4.0/5
Molto buono
Pubblicata: 22 nov 2024
Good foods and good stay. However, disappointed swimming pool not able to use.
Traduci
Risposta dalla struttura: Hello, valued guest. Firstly, thank you for choosing the Suning Novotel Hotel in Rizhao. We apologize for any inconvenience caused and appreciate your valuable feedback. I have passed on your comments to the relevant department head. Reflecting on your feedback, we realize that there are many areas in our service and facilities that require improvement. We take full responsibility for our shortcomings and will strive to do better. We will make necessary improvements based on your feedback. We will be more attentive to our service work in the future, and we hope you will believe that we are willing to provide you with warm, meticulous, and sincere service to create a luxurious home for your journey. We once again express our sincere apologies and look forward to your next stay with us.
MooNum
Superior Double Bed Room With Exclusive Slumberland Mattress
Soggiorno: apr 2024
Lavoro
56 recensione
4.5/5
Ottimo
Pubblicata: 14 mag 2024
The hotel is clean but i have a problem to connect WiFi.
Traduci
Risposta dalla struttura: Dear guest, hello! First of all, thank you for staying in Suning Novotel Rizhao and giving us a high degree of recognition. We apologize for the inconvenience caused to you, and thank you for your valuable suggestions. I have conveyed your feedback to the responsible person of the relevant department, please believe that we are willing to use warm, meticulous and warm service to build a luxurious residence for you on your journey. I would like to express my sincere apologies to you again and look forward to your next stay.
Berger
Superior Double Bed Room With Exclusive Slumberland Mattress
Soggiorno: mag 2024
Lavoro
15 recensione
4.2/5
Molto buono
Pubblicata: 6 lug 2024
Repeated stay, the hotel is good for the reasonable price
Receptionist very friendly and helpful, perfect.
Breakfast good with room for improvement
Traduci
Risposta dalla struttura: (with gym) Dear guest, hello! First o of all, thank you for choosing Novotel Suning Rizhao. We are very happy to share your ple easant stay experience with you. We will pass on your praise to the colleagues in the relev vant departments. We also hope that you can regard Su Xiaonuo as your home away fror m home and share more beautiful moments of your trip with us.
DannyR
Superior Double Bed Room With Exclusive Slumberland Mattress
Soggiorno: ott 2023
Lavoro
10 recensione
3.0/5
Pubblicata: 25 nov 2023
This hotel is at most 3.5 stars. The air conditioner vents were dirty and air conditioner was not working. I set it at 10 but in morning it was still at 28.
Amenities were average too, like the towel was thin and just not what you expect. Also the safety light was missing from the room.
Also the breakfast is poor and the assortment was very less. Many dishes were cold. I was just eating egg and coffee to be frank.
I think they gave me such poor room because if booked with trip.com.
Traduci
Risposta dalla struttura: Hello dear guest! First of all, thank you for staying at Novotel Rizhao Suning. We apologize for the inconvenience caused to you and thank you for your valuable suggestions. I have conveyed your feedback to the person in charge of the relevant department to learn from it and improve our service at the hotel. There are many things worthy of reflection in the facilities and facilities. In the face of unshirkable responsibilities, we will have higher demands on ourselves and do better. Regarding the hotel's problems, we will definitely make improvements accordingly. Through your opinions, we will do better in the future. We will treat service work with great care. Please believe that we are willing to use enthusiastic, meticulous and warm services to create a luxurious residence for you during your journey. We sincerely apologize to you again and sincerely look forward to your next stay.
SHIAU SHAN TAN
Superior Double Bed Room With Exclusive Slumberland Mattress
Soggiorno: apr 2024
Lavoro
17 recensione
5.0/5
Eccezionale
Pubblicata: 22 mag 2024
Great location. Room is clean and location convenient too.
Traduci
Risposta dalla struttura: (with gym) Dear guest, hello! First o of all, thank you for choosing Novotel Suning Rizhao. We are very happy to share your ple easant stay experience with you. We will pass on your praise to the colleagues in the relev vant departments. We also hope that you can regard Su Xiaonuo as your home away fror m home and share more beautiful moments of your trip with us.
Utente ospite
Camera Deluxe Panoramica (2 letti, portafinestra)
Soggiorno: set 2023
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 13 ott 2023
Hotel room is clean, facilities are modern and updated! Breakfast is tasty and healthy, staff are welcoming and helpful
Traduci
Risposta dalla struttura: 尊敬的賓客您好!首先感謝您選擇日照蘇寧諾富特酒店,非常開心我們酒店在各方面給您留下了不錯的印象,也希望美麗的城市和熱情的酒店人能給您留下一段美好的回憶,未來我們將更加細緻、及時服務到每一位賓客,感謝您的支持,期待您的再次光臨!非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Utente ospite
Camera Superior Premier (2 letti, con vasca)
Soggiorno: ago 2023
Lavoro
13 recensione
4.7/5
Fantastico
Pubblicata: 3 nov 2023
I stayed for 1days and the cleanliness was good. However, it was little bit uncomfortable because the location was far from downtown. It is convenient because there are shopping malls and markets rich in food around.
Traduci
Risposta dalla struttura: Dear guests: Hello! Thank you for your recognition of all aspects of Novotel Rizhao Suning! But we know there is still a certain gap between the full five-point standard in your mind, and we will continue to work hard! Wish you: Happy every day!
Mi’Lady
Camera Selection Doppia
Soggiorno: mar 2024
Lavoro
37 recensione
5.0/5
Eccezionale
Pubblicata: 3 giu 2024
Very neat and tidy hotel
Traduci
Risposta dalla struttura: (with gym) Dear guest, hello! First o of all, thank you for choosing Novotel Suning Rizhao. We are very happy to share your ple easant stay experience with you. We will pass on your praise to the colleagues in the relev vant departments. We also hope that you can regard Su Xiaonuo as your home away fror m home and share more beautiful moments of your trip with us.
Muzaffer
Camera Selection Doppia
Soggiorno: giu 2024
Lavoro
11 recensione
4.7/5
Fantastico
Pubblicata: 7 lug 2024
Friendly services
Traduci
Risposta dalla struttura: (with gym) Dear guest, hello! First o of all, thank you for choosing Novotel Suning Rizhao. We are very happy to share your ple easant stay experience with you. We will pass on your praise to the colleagues in the relev vant departments. We also hope that you can regard Su Xiaonuo as your home away fror m home and share more beautiful moments of your trip with us.
zhaoHarry
Camera Superior Premier (2 letti, con vasca)
Soggiorno: mag 2023
Lavoro
5 recensione
4.0/5
Molto buono
Pubblicata: 22 ago 2023
good to stay and will back again. great local and breakfast as well.
Traduci
Risposta dalla struttura: 尊敬的賓客:您好!感謝您對日照蘇寧諾富特酒店各方面的認可!但我們知道距離您心目中的全五分標準還有一定的差距,我們會繼續努力的!祝:開心每一天!
Utente ospite
Camera per Ospiti (Letto Matrimoniale)
Soggiorno: set 2023
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 29 ott 2023
Good service, thanks Eric
Traduci
Risposta dalla struttura: 尊敬的賓客您好!首先感謝您選擇日照蘇寧諾富特酒店,並給予我們高度的認可,我們將持續的為客人提供優質的服務,為您的旅途增加一抹“家”的温馨,我們將不斷總結經驗,一直努力下去,期待與您的再次相遇。
Adam
Superior Double Bed Room With Exclusive Slumberland Mattress
Soggiorno: gen 2022
Solo
19 recensione
5.0/5
Eccezionale
Pubblicata: 27 feb 2022
It's really nice.
Helpful staff, affordable high quality room, comfortable bed and bath.
Any technical problems were promptly solved by staff.
Manager was very helpful as well as the restaraunt and reception staff.
Charged me the deposit without telling me first but refunded it on checkout so no issue. Would have liked to be asked first next time even so check in staff were very helpful otherwise.
Fair price for the room.
Complimentary soft drinks in the fridge was a nice gesture.
Food is really nice and affordable too.
Would recommend 100%.
Traduci
Risposta dalla struttura: Dear guests, thank you for your stay at Novotel Rizhao Suning. I am glad to see your favorable comments on the hotel's condition and service quality. The hotel is adjacent to Suning Square, Ribai Shopping Center, dining and entertainment cinema, and is about 15 minutes' drive from Rizhao Airport and Rizhao high-speed railway station. At the same time, the Chinese and Western restaurant is located on the 7th floor of the hotel, providing high quality food and beverage service for you, welcome to experience next time.
Ferdy
Camera Superior Premier (2 letti, con vasca)
Soggiorno: ott 2023
Lavoro
5 recensione
5.0/5
Eccezionale
Pubblicata: 21 nov 2023
Good place to stay
Traduci
Risposta dalla struttura: (有健身房)看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~我們力求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。日照蘇寧諾富特酒店是一個富有年輕活力的酒店,以温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇!