CitiGO Hotel Downtown Haikou

Best hotel I've been to in China! - breakfast buffet til noon and there's snack bar at night as well - the buffet had lots of varities, chinese and western mix, with lots of fresh fruits - room design was super nice. Love the avoid-falling signal sound when I put my hands too close to the window - large TV screen with many chinese web stream apps (there were both free and vip contents, can use your account to log in) - free drinks (coke and schweppe) in the fridge everyday - standard & quality cleanliness. Very comfy bedding - food delivery robot - super nice services. All the staff were very helpful. We left a pair of slippers there and they also called back to ask if we still want it or not. - the room was a bit dark but in case of doing makeup, there were make-up mirror with light in the bathroom zone as well

The hotel is very comfortable, and the staff is very friendly and the service is good. It was a pleasant stay there.

very good啊

房間乾淨整潔，床墊特別舒服緩解了我一天的疲勞。裝修很用心，簡約但不簡單，尤其是窗户做了三層隔音，鬧中取靜非常快哉！洗護用品非常好，洗過之後不用護髮素頭髮也不乾澀，挺滿意的！前台不止是到店後服務好，入住之前就給我們打了電話詢問對房間的要求，特別貼心。處處都能體現酒店的用心，早餐到12點還有夜宵，這個價格特別值！強烈推薦過來海口的朋友入住這家酒店～

位置出入較方便，房間略小，但乾淨衞生，裝修有點格調，床褥舒服，洗澡舒服，甚至比高級酒店的洗澡設施要好…臨街房間關上窗户基本無聲音，總的來説適合入住

此次入住體驗非常糟糕。我在房間內發現床單被罩有明顯污漬，房間內也是有明顯污漬，地上還有水漬，入住當晚甚至還出現刷卡進不了門的情況，這嚴重影響了我的住宿感受，與高檔型酒店應有的衞生標準相差甚遠，也配不上是高檔型的酒店。 更為嚴重的是，房間內還發現了蟲子，這讓我對房間的衞生狀況深感擔憂，也對我的健康存在潛在威脅。 我希望酒店能立即重視此問題，採取以下措施： 1.對酒店的其他房間也進行檢查和清潔，避免類似問題再次發生。 2.給予我合理的補償，以彌補此次不愉快的住宿經歷給我帶來的損失。 我相信貴酒店一直以來都注重品質和聲譽，希望能儘快解決我的問題，讓我能在接下來的時間裏有一個良好的住宿環境。 期待酒店的積極迴應和妥善處理。