Hotel in zona Van Leydenhof, Hague

Room (upgrade received as HHonors Diamond member) was very clean and spacious as was the hotel and corridors in general. Executive lounge has a nice terrace and offered a very good variety of food during happy hour. Breakfast buffet is rich and of very good quality. The breakfast room can be very busy but guests can also use additional seating in the adjacent bar, so this is not a problem. The hotel is about 15 minutes walk away from the Binnenhof. Overall one of the best Hilton hotels we have stayed so far.

È un hotel molto bello, situato nel centro della città. Bello design, le camere sono piacevoli. Il colazione è buona. Chi viene con una macchina è consigliato di non parcheggiare nel parcheggio sotto l'hotel, perché è costoso. Abbiamo campato in un parcheggio a pochi passi (dopo aver lasciato il bagaglio dell'hotel) sulla Geest Street 1. Abbiamo avuto un'esperienza meno piacevole, nostra figlia si sentiva malata, e non avevano idea di dove rivolgerci e siamo stati anche inviati all'emergenza che si è rivelato essere chiusi per tre anni. Quindi solo salute, e godere.

Stavo per 5 notti. Inizialmente avevo prenotato per 3 ma ho scritto alla ricezione di nuovo a novembre volevo estendere il soggiorno a 5 notti. Ho chiesto se solo facessi una nuova prenotazione e hanno detto no, è stato registrato. Quando sono arrivato alla ricezione, non hanno registrato il mio soggiorno di 5 notti e ho dovuto trovare l'e-mail per confermare sia la proroga che le notti restanti da pagare. La persona era bella e la riparava, ma mi sentivo un po' strano, e dopo la terza notte ho ricevuto un messaggio automatico di check-out, quindi ho controllato con la ricezione e pensavano che avessi controllato e dovevo passare di nuovo tutto. Avrei già pagato, così ho spiegato anche questo. Forse un biglietto o qualcosa del genere potevo essere aggiunto al sistema. La posizione era perfetta. Mi sentivo al sicuro andare in giro la notte e era molto conveniente per il centro di Amare. Il letto era molto confortevole e la doccia era calda e la doccia era di buona dimensione. Mi piacevano avere alcuni canali BBC. Penso che il giorno 4 il wifi era sbagliato. Questo non è colpa della ricezione, ma era fuori da probabilmente 30 ore. Sembra strano in un grande hotel per essere fuori per così tanto tempo. Purtroppo, ma alla fine è stato risolto. Il personale era bello. I lift funzionavano bene.

We had a great stay at Des Indes. Already before we came we had to change the date because of unforeseen personal circumstances. This was done without any problem. When we arrived we were recognized by the concierge as we stayed before. Impressive. Also at the reception the lady who changed the reservation came to ask how things are. The hotel has a very good atmosphere and the room was clean and had a wonderful bed. There was also a bottle of complementary Cava in the room. In the morning there was a very nice breakfast where you can take from the buffet, but also some menu options are available. We felt treated special by the staff of the Des Indes hotel and enjoyed our stay. Next time when we visit The Hague we will for sure go back to this hotel.

Prima leggi tutte le recensioni cattive su questo hotel ma non abbiamo fatto niente di attraente & prenotato una stanza. Poiché l'edificio è probabilmente un ex cassetto, potevi vedere con quali mezzi si è cercato di dare un bel look. E questo è stato possibile! La stanza era molto spaziosa, molto pulita & aveva un look moderno. L'unico punto di debolezza è che non c'era TV (per la musica) e nessuna sedia. Al contrario, potresti stare bene nel pannello a finestra. Una colazione di lusso era vendibile al ristorante per €12. Tutti con un'esperienza molto positiva!

Great hotel, nice employee, fantastic service, phenomenal experience. I stayed there with a friend for a week, each day we left the hotel at the morning/noon before 11 am. Afterwards we got a cleaned room with new bathtubs and also the kitchen was refilled. The personal was cool. Would like to stay a bit longer

When we arrived the reception was empty. There was not even a welcome drink in the room. The cleanliness of the hotel in general and the room in particular left a lot to be desired. Nothing you would expect from a 5 star hotel.The room was horribly decorated. The rug under the bed was completely crooked, and a wooden lamp that almost pierced my eyes twice. Over the bed there was a button that said do not disturb with a night light so bright it was impossible to sleep well. The bedroom furniture was old and chipped.The bathtub had one of the faucets broken.The hotstone massage was one of the worst ever. Impossible to relax when the masseuse tries to make conversation and makes so much noise with the stones that it is impossible to relax even 1 min. The pool was okay. The rest of the SPA we did not try.We booked dinner at reception but when we arrived at the restaurant there was no reservation. The rest was across the street from the hotel, very uncomfortable having to go out to dinner in another building, especially on a cold and rainy day. But the worst was yet to come. We asked if it would be possible to make a bowl of rice or pasta for our 3 year old daughter but they refused. What restaurant, much more than 5 stars, refuses to make a simple rice for a child? Neither the poorest restaurant nor a 3 star hotel. Then we ordered fondue for two. When the waitress brought us the food came a plate with 5 small pieces of grilled meat and a tiny bowl of fries. When we said that it was not what we had ordered, but the fondue, they told us that the restaurant no longer made fondue. But then why was it on the menu? Why didn't the employee who served us the first time inform us that there was no fondue? As the dish that came was very little food for 2 adults and 1 child, we ordered another steak. Waiting another 30 min. When the waitress came with the plate, she dumped the fries all over the floor. We had to wait a little longer for the fries.The steak was good but for 30€ you expected a little more than 5 tiny strips of meat and a small bowl of pre-fried supermarket potatoes. Needless to say, our 3 year old daughter ate very poorly.Definitely untrained and very unfriendly staff.Breakfast was mediocre for a 5 star hotel. Breakfast at the level of a 2 star pension. 5 star hotel has absolutely nothing. At most 3 stars and already very forced. In the end they wanted to charge us 15€ for the car park when the reservation we made on booking.com said that the car park was free. As we complained about the bad service they did, they decided to withdraw the 15€ from the final bill and the two tonic waters we drank for dinner. Hotel not recommendable at all.

Great location situated beside the train&bus station, with a short walk to Voorburg town