Hotel in zona Monument Plein 1813, Hague

It took me a while to write this review since I was afraid of my personal safety. Nevertheless, I have finally decided to share this information with other travelers. This incident happened during a weekday night when I decided to do a walk-in at the Ibis hotel in Den Haag after a long trip. I was already aware of some bad reviews from other travelers indicating ”naughty” staff. Nonetheless, I decided to give it a go. I entered the hotel and mentioned the hotel clerk that I wanted to book a room. His attitude was rough indicating me that he did not have any rooms left. For my bad luck, my phone was out of battery so I decided to seat in one of the tables in the lobby to quickly charge it to look for a hotel somewhere else. While I was charging my phone, the clerk approached me and shouted at me that I had to leave the hotel. I explained him that I wanted to charge my phone to look for other hotels in the area and I wouldn't take much time. He continued shouting at me that I had to leave, when suddenly he grabbed my bag and literally threw it to the street. At this moment I was petrified since I never imagined something like this was happening. Then, he pushed me violently out of the hotel. Luckily I managed to take a picture of this guy. The guy has a tattoo on his right arm and rather than a hotel clerk, he thinks he is a MMA fighter or part of gang. I really don't know how the manager of this hotel can have person like this with such level of anger dealing with customers. My review by no means intend to advice other travelers to visit or not this hotel. I believe the facilities of this hotel are quite nice but what I can say is that I'm not entering this place again until they take strong actions towards improving the quality of their staff. I hope this guy doesn't get fired because of this review but if the hotel really wants to keep him, the hotel should consider send him to an anger management course. I don't know if this guy is always like this or just had a bad night and he took it on me. Nonetheless, I think no one should suffered what this guy did to me under any circumstance.

I love Novotel as a chain, and have stayed at this hotel before and was quite happy. This time I felt things were a little off and I wasn't as satisfied. I seem to recall getting a free bottle of water in the room, which it appears is not included anymore. No more individual shower gels and soaps, but now big pumps of soap, which is OK if you have the complete set of them. Yes, it's more environmentally friendly but it's also a sign of cost-cutting. Breakfast was more or less the same -- good choice and quality -- except on a busy weekend they seemed totally overwhelmed and people had to queue to get a table. On a quieter morning, I noticed a sign stating one can request omelettes and poached eggs from the kitchen, so I did, and this dish never materialized, which was a little awkward. The fresh orange juice machine is awful: constant noise and queues of people taking ages to each make one glass of juice, as it requires that the user slice the orange and then ram each half, one at a time, into the machine, yielding a tiny amount of juice. Repeat for 6 or 7 oranges to get a glass... It would be funny to watch as slapstick if it weren't so annoying to listen to. On the positive side, the rooms are still attractive, comfortable, and quiet.

L'hotel era molto pulito, servizio sorprendente (il mio marito era malato con l'influenza e dobbiamo cambiare i nostri vestiti da letto e loro dove molto veloce). A proposito della posizione, la stazione ferroviaria è vicina e la stazione ferroviaria, ma è circa un'ora da Amsterdam centrale. A proposito delle strutture, è stato molto bello se l'hotel dispone di un bagno con una sauna e una stanza a vapore.

Great hotel, nice employee, fantastic service, phenomenal experience. I stayed there with a friend for a week, each day we left the hotel at the morning/noon before 11 am. Afterwards we got a cleaned room with new bathtubs and also the kitchen was refilled. The personal was cool. Would like to stay a bit longer

Wir sind ganz spontan (einen Tag vorher gebucht) in den Niederlanden angekommen und zusammen mit unserem Hund eingecheckt. Der Empfang war sehr nett und im Zimmer stand schon eine Hundeschale mit Ball und Leckerlies bereit. -Ach so, wir waren im Erdgeschoss im Altbau untergebracht. Die Zimmergröße war ok. Allerdings fehlt jegliche Ablagefläche für einen Koffer und einen Schrank gab es auch nicht, lediglich ein offenes Regal mit ein paar Kleiderbügeln. Auch im Bad gab es lediglich 2 Haken für Handtücher und leider gab es im Bad auch keine Heizung....das war ordentlich kalt. Leider waren auch Flecken in der Bettwäsche vorhanden, ich vermute mal, die sind bei der Wäsche nicht rausgegangen...nicht schön. Die Betten sind nicht gerade bequem, aber wir sind ansonsten Wasserbettschläfer, denke da sind wir verwöhnt. Der Außenbereich war etwas ”schrammelig”, die Leihfahrräder lagen mehr oder weniger vor der Tür im Dreck. -Eigentlich alles Sachen, die man mit sehr wenig Aufwand etwas ansprechender gestalten könnte. Ja, ich kann meinen Vorrednern nur zustimmen, es ist sehr hellhörig. Unschlagbar ist aber die Lage, ca. 100 m und da ist man schon am Strand und zum Pier sind es vielleicht 5 bis 10 Minuten Fußweg. -Aber hey, wir haben für 2 Nächte 180 € gezahlt und ich denke, dass Preisleistungsverhältnis stimmt und ich will nicht groß meckern. Das Frühstück kann ich nicht beurteilen, wir waren auswärts frühstücken. Da wir zum Glück Superwetter hatten und sowieso nur zum duschen und schlafen da waren, war es für mich echt ok und konnte damit leben. -Ich denke, es ist wirklich nur was für Leute, die nur kurz da bleiben wollen. Für einen längeren Zeitraum ist das Hotel leider ungeeignet.

Ho prenotato un hotel con bagno all'interno della stanza. Quando siamo arrivati era molto occupato nell'hotel a causa del check in tempo. Abbiamo aspettato 20 minuti per entrare e ci sono stati detto che siamo stati aggiornati in una stanza di benessere con una sauna. Abbiamo camminato lungo la spiaggia, letteralmente davanti all'hotel, e abbiamo goduto di un bel jacuzzi e una sauna per il resto della serata. Sì, è costoso! E il parcheggio davanti all'hotel è 25€ al giorno o 6,50€ all'ora, che è davvero costoso (l'hotel non può fare nulla sulle tariffe di parcheggio a causa del governo, ma forse il trasporto pubblico è una opzione per voi) Prezzo, ma assolutamente vale ogni penny. E non dimenticare di avere accesso al loro benessere incluso nella tua stanza!

In una frase: eccellente, grande Locaton grande hotel grande personale. Tutto ciò che è necessario per un piacevole e confortevole soggiorno è dato. Io consiglio questo hotel a tutti gli amanti di business/ spiaggia privata (la spiaggia è promenade è pesante

L'ospitalità e la cordialità del personale è stata più che buona. A volte ci voleva molto tempo prima che le bevande venissero portate sulla terrazza! Il pasto serale non era niente di speciale. All'antipasto mancavano degli elementi e la portata principale era tiepida. La cameriera è super gentile, non le vedi più così spesso. Le camere sono pulite e ordinate. I materassi hanno bisogno di essere sostituiti perché eravamo afflosciati l'uno verso l'altro. Colazione a dieci con una matita! Ma anche questo è possibile per quasi 28 euro a persona, ma con musica dal vivo al pianoforte. Tutto sommato, ritornerei sicuramente ma non cenare di nuovo perché ci sono molti punti di ristoro di qualità nelle vicinanze!

Molto bene, c'è due minuti da camminare dalla stazione, il traffico è molto conveniente

Prima esperienza in questo nuovo hotel a Den Hoorn, dove ho soggiornato per lavoro. Molto spazioso, grande ristorante e sala per colazioni, la camera è bene attrezzata. Mancava solo un appoggio per la valigia, ed una bottiglia di acqua.