Hotel in zona Antiguo Teatro Reforma Iglesia UNIVERSAL, Città del Guatemala

Non è più adatto per i viaggiatori d'affari per i turisti. Non è possibile organizzare riunioni in aree pubbliche (di business, salone, o patio). Se si intende rilassarsi o avere una discussione d'affari casuale sarà molto difficile. I miei clienti (locali) e me stesso mi hanno ripetutamente chiesto di rimuovere la musica, anche leggermente. Abbiamo ricevuto il parere del personale che non era possibile per la politica di gestione. Il patio non è stato possibile sedersi in piedi, perché i grandi oratori sono direttamente sopra la testa. Ci sono migliori hotel nella zona che sono più idonei. Miglior per i turisti per un fermo.

Muy bonitas instalaciones, solo que no dan agua para beber 😑 ya que se paga extra por ella y la atención de la recepción nada amables

I arrived on September 17th 1:12 pm to check in to this hotel. The receptionist guy said check in was not until 3:00pm. I could have sworn I saw something on the hotels.com website that said there was a 2 hour early check in option. Pretty sure I chose it. Not sure how it didn't register. So I decided to check out the restaurant. I sat down and was greeted but a waiter. He said, we have great buffet with bla bla bla bla” I can't remember but he was REALLY trying to sell it. So I took a look at the buffet. It looked alright. There was no price visible anywhere so I didn't know how much it was. I asked the waiter and he told me to wait. He went to some room to get a scratch piece of paper. He wrote the price on the paper. It was kinda vague and his hand writing was strange. I had to ask him 3 times to clarify the price. He finally said “$34 for the lunch buffet”..... I immediately grabbed my bags and walked out. I've been all over the world and can't remember paying anywhere near that much for a lunch buffet. Not even in Europe. Around 3:00pm I was given my room key and room number. Took the elevator to room 802. It was a pretty nice room overall. The refrigerator didn't work though. Later on that night I asked some receptionist guy if I could get my refrigerator replaced. He said he would make a note of it and first thing in the morning it would be replaced. It wasn't. Around noon time the next day I went down the reception and asked a lady if she had any notes about someone needing a refrigerator replaced. Instead of answering my question she asked what my room number was. I again asked her if the receptionist guy from last night passed on the information. She again wouldn't answer and kept asking for my room number. This went on about 3 minutes or so. She then asked my name. I told her. She used this to find my room number. Still no answers about why I still had no replacement refrigerator and if any info was passed on from last night. She said I would get a replacement refrigerator soon. I didn't. Around 4:00pm I heard some cleaning ladies in the hall. I told her my refrigerator didn't work and asked them if I could get one from a near by room. She said, “OK sure”. She even carried it to my room as I grabbed the broke one and placed it in the hall. So in short... The receptionists suck at this hotel. Bathroom: Its pretty nice. The ventilation fan didn't work though. Gym: It's pretty darn good. Only thing missing was a flat bench press. There is a 45lbs bar laying on the floor though. So I am guessing this gym did have one at some point in time. The gym closes at 9:00pm. Which is still better than the Grand Tikal Futura which closes at 7:30pm. WiFi: It was good overall. It has that quirky log in system though. So after a minute of so of no activity on your smart phone it will disconnect. And you have the repeat the process over again. Breakfast: Overall it's pretty good. No buffet. Just

Vicino all'aeroporto e si sente al sicuro. E'un posto strano e non si sente così sicuro di camminare lì a metà della notte. La stanza e l'edificio sono molto basilari e vecchi. La colazione era bella. Troppo costoso 👎

Viaggiati con il mio bambino, e hanno un'abitazione per bambini! Belle e nuove strutture, torneranno di nuovo

La prima volta in Guatemala. L'ho chiesto perché era un hotel, che chiamava un taxi vicino all'aeroporto, ma ho deciso di camminare perché non potevo rispondere prima.Sono arrivato circa 1.5km, ma quando l'ho notato la mattina, una person a era pericolosa e non dovrei andare al supermercato. Ho molte cose da sapere, perche'il capo mi ha insegnato, e sono felice di avere un buon capo.Grazie mille!

Grande luogo vibrazioni meravigliose. Il giovane che guarda il posto è molto bello e gentile mi piace davvero l'architettura del posto. Meno di un chilometro dall'aeroporto. Grate tariffe. Io tornerò in qualsiasi momento.