Xing Lun Hotel

Recensioni su Xing Lun Hotel

Xing Lun Hotel

Intersection of South of Guangzhou Avenue and Diejing Road (Hesheng Square), Haizhu District, Guangzhou, Guangdong, ChinaDettagli hotel
Xing Lun Hotel
Xing Lun HotelXing Lun HotelXing Lun Hotel
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.4/5
599 recensione
Recensioni verificate
Ubicazione4.4
Strutture e servizi4.4
Servizio4.5
Pulizia4.4
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Tutte le recensioni(599)
Recensioni positive(559)
Recensioni con foto/video(224)
Vicino all'area commerciale(58)
Ambiente di classe(55)
Comodo per lo shopping(51)
Reception gentilissima(50)
Molti servizi(42)
Camere ampie(38)
Trasporti comodi(37)
Ideale per viaggi di lavoro(19)
Recensioni negative(40)
Utente anonimo
Camera Doppia Scontata
Soggiorno: ott 2024
Viaggio con amici
2 recensione
3.0/5
Pubblicata: 20 nov 2024
Only good for sleeping and nothing else, the place wasn’t expected. It’s not only an hotel, it’s a mix of everything and the service check-in is a bit odd.
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Risposta dalla struttura: 【高層房型可觀海珠湖景或城市夜景,空調有冷暖風、可制熱】尊敬的貴賓,感謝您的入住,我們將不足的方面落實跟進,提升高品質優秀的對客服務標準,竭力為每一位客人打造舒 適温馨的入住體驗。再次感謝您的點評,真誠期待您的再次光臨!
RebeccaZzzz
Camera matrimoniale
Soggiorno: ago 2024
Viaggio con amici
4 recensione
3.5/5
Pubblicata: 26 nov 2024
I was very disappointed in the security of this hotel. Firstly, when we came back to the hotel on the second day at ~6pm ish, we found our room door open with no one inside. Apparently, one of the cleaning ladies left our door open after they finished cleaning and it was like that for hours! I went downstairs to the lobby to talk to the the front desk and they went with us back to the room to see if we lost anything. Luckily we did not lose anything of value but this was a huge disappointment! Another incident happened when we were in the lobby. An prior guest had walked in and said that they forgot to return the spare key when they checked out. The receptionist then put that key down on the table and had walked off. This was shocking to me because 1. They didn't log who had requested for spare keys. They give only 1 key and then any additional was to be requested and they didn't log this at all 2. Each key was marked with the room # so it's the same key that prior guests and future guests will be using. If this is the case, they need to have better security!
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Risposta dalla struttura: Your feedback is very detailed and on point, providing a comprehensive and in-depth analysis of the hotel's security shortcomings, which will provide valuable references for the hotel to improve its service quality. We use one key card per room, and when a guest checks out or fails to return their key card, we will deactivate and replace the card. If a guest uses a spare key, we will make a note in the system, so there will be no case of a new guest using the same key as an old one.The situation where you found the door to your room open upon returning to the hotel is indeed a serious security issue. We will strengthen our employees' safety training and ensure that the door is closed after each room is cleaned. We apologize sincerely for this and promise to take measures to prevent similar incidents from happening again. We will take your feedback seriously and continuously improve our service quality to provide our customers with a safer and more comfortable stay experience.
TomD92
Camera matrimoniale
Soggiorno: mar 2024
Solo
12 recensione
3.7/5
Pubblicata: 17 apr 2024
This is a decent medium range hotel however I have a few grievances with it. Firstly I was checked in to a twin room instead of a double, and the twin room in question had water all over the floor. The room was promptly changed however to what I had booked, after I went back down to reception. Then, the hotel is advertised as having a gym, but it doesn’t. The receptionist told me I could go to a gym nearby at extra cost. The towels provided aren’t proper towels, they’re thin single use towels, the kind provided in hospitals. Other than that, the room was spacious and reasonably comfortable, the location isn’t bad, there’s a mall next door but it takes more than 20 minutes to walk to the nearest metro and the route is… quite the sensory experience. Altogether this isn’t a bad hotel but I specifically booked it because it advertised itself as having a gym so I was left disappointed.
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Risposta dalla struttura: Dear guests, thank you for your recognition of us. Every slight demand of guests is the direction of our sincere efforts. We will work harder to give you the feeling of home. We look forward to your next trip, and we will create more perfect services for you.
Hau ming
Camera matrimoniale
Soggiorno: apr 2024
Solo
8 recensione
3.7/5
Pubblicata: 29 mag 2024
Everything find
Traduci
Risposta dalla struttura: Dear guests, thank you for your recognition of us. Every slight demand of guests is the direction of our sincere efforts. We will work harder to give you the feeling of home. We look forward to your next trip, and we will create more perfect services for you.
uyury_1985
Camera matrimoniale
Soggiorno: set 2023
Lavoro
4 recensione
3.0/5
Pubblicata: 4 nov 2023
Convenient location is the only good thing about this place. Impossible to lock the doors (even the one in the bathroom). Stains, chipped furniture, god knows what happened to that wall… The place is relatively clean though. But I was quite annoyed that cleaning Ayi entering the room even with the sign “Do not disturb” hanging on the door knob. To avoid your guests’ disappointment please use the real photos of your rooms or make the rooms look like the photos. Never again.
Traduci
Risposta dalla struttura: 尊敬的貴賓,感謝您的入住,我們將不足的方面落實跟進,提升高品質優秀的對客服務標準,竭力為每一位客人打造舒 適温馨的入住體驗。再次感謝您的點評,真誠期待您的再次光臨!
David Yasin
Camera matrimoniale
Soggiorno: lug 2023
Lavoro
2 recensione
3.5/5
Pubblicata: 17 ago 2023
Nice place but for forigens its far away from facilitites Good luck
Traduci
Risposta dalla struttura: 尊敬的貴賓,感謝您的入住,我們將不足的方面落實跟進,提升高品質優秀的對客服務標準,竭力為每一位客人打造舒 適温馨的入住體驗。再次感謝您的點評,真誠期待您的再次光臨!
Utente ospite
Camera appartamento(letto matrimoniale)
Soggiorno: set 2023
Lavoro
1 recensione
4.7/5
Fantastico
Pubblicata: 22 gen 2024
Close to shops and a large variety of food such as many Chinese restaurants and small eateries plus many western food take away brands. McDonald's, Burger King, Pizza Hut, Subway and Taco Bell and more. So great location to stay as lots of convenient shops around you. Staff do their best to help with the aid of translator language apps. Rooms have everything you could need including washing machines. Service each day and 2 bottles of water. Only negative was the internet was not usable even with staff help it would not work in our rooms on 7th and 9th floor. Buy a Chinese phone sim to use internet is best choice. Would stay here again for its closeness to all key things including a few nearby massage shops if you have been walking all day at the Canton Fair. They also provide a free bus to and from canton fair if that is why you are staying here. Last point is excellent water pressure showering 😀
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Risposta dalla struttura: 【設施完善,廚房、洗衣機、冰箱一應俱全】星兒堅信,服務於細微處方可見真心。出門在外,難免有羈旅之感,我們所有的細心、用心都為了使您即在便路上亦能感受到温暖和關懷,不再感到獨在異鄉為異客。感謝您的好評及肯定,讓居兒信心滿滿,期待與您重逢
Utente ospite
Camera Doppia Scontata
Soggiorno: dic 2024
Solo
48 recensione
5.0/5
Eccezionale
Pubblicata: 15 gen 2025
酒店入住體驗還不錯,繼續續房再住幾天,房間打掃及時、乾淨,服務人員態度好,每天還多給配備一些一次性物資用品,雖然自己也不缺,但也體現了一種良好的服務態度。
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Risposta dalla struttura: 【臨近地鐵3號線和8號線交匯處客村站】尊敬的賓客:您好!有時幸福只是一種感覺,衹要用心感受,它時刻縈繞在我們身 邊, 記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。享受生活,分 享喜悦, 感謝您對我們的喜愛,因為有您,我們是幸福的!
Utente ospite
Camera matrimoniale
Soggiorno: nov 2024
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 3 dic 2024
這家宛如隱匿於城市中的世外桃源,坐落於海珠區萬達廣場旁,周邊環境獨具韻味。有一條小溪,很多小鳥🐦聲,還有白鷺。。內部裝飾則充滿了文藝氣息與創意元素,每一處角落都能拍出美美的照片。 房間各具特色,我住的那間以線條空間為設計靈感,木質傢俱散發著自然的清香。床品柔軟乾淨,還配有特色的香薰,助眠效果很棒。 前台小妹熱情好客,如同老友一般,不僅分享了當地的遊玩攻略,在這裏,能深切感受到當地的風土人情,體驗與眾不同的住宿樂趣,是追求特色住宿體驗者的寶藏之地。
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Risposta dalla struttura: 【臨近地鐵3號線和8號線交匯處客村站】尊敬的賓客:您好!有時幸福只是一種感覺,衹要用心感受,它時刻縈繞在我們身 邊, 記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。享受生活,分 享喜悦, 感謝您對我們的喜愛,因為有您,我們是幸福的!
Utente ospite
Camera Doppia Scontata
Soggiorno: ott 2024
Viaggio con amici
4 recensione
5.0/5
Eccezionale
Pubblicata: 28 nov 2024
這家酒店真的是寶藏呀!一到酒店就感受到了熱情的服務,讓人心裏暖暖的。房間乾淨、寬敞,還有大大的窗户,視野很好。早餐很豐盛,有好多當地特色美食可以品嚐,味道正宗。而且酒店周邊很安靜,休息得特別好,必須給個好評!
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Risposta dalla struttura: 【臨近地鐵3號線和8號線交匯處客村站】尊敬的賓客:您好!有時幸福只是一種感覺,衹要用心感受,它時刻縈繞在我們身 邊, 記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。享受生活,分 享喜悦, 感謝您對我們的喜愛,因為有您,我們是幸福的!
Utente ospite
Camera Doppia Scontata
Soggiorno: ott 2024
Altro
3 recensione
5.0/5
Eccezionale
Pubblicata: 28 nov 2024
此次在廣州塔入住的酒店,真的給我帶來了超棒的體驗,必須好好誇讚一番! 酒店的地理位置相當出色,位於廣州塔這片繁華區域,出行極為便利。臨近地鐵站,去往廣州的各處熱門景點或者參加展會等商務活動都特別方便,節省了不少在路上奔波的時間。周邊還有不少便利店、餐廳等,滿足日常生活所需那是綽綽有餘。 一進入酒店,就能感受到工作人員的熱情周到。前台辦理入住手續時效率極高,服務員態度親切和藹,不僅詳細介紹了酒店的各項設施和服務,還熱心地為我提供了當地的遊玩攻略以及一些實用的出行建議,讓人心裏暖乎乎的。
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Risposta dalla struttura: 【房間寬敞明亮,層高3.5米南北對流】尊敬的賓客 : 您好! 非常感謝您對公寓的支持和各方面的認可, 我們所做的 一切都衹為 每一位賓客帶來不一樣的度假體驗, 看到您的滿意和肯定, 我們真的是 非常的感動, 我 們會繼續努力時刻準備着您隨時回來。
@hahage
Camera Doppia Scontata
Soggiorno: ott 2024
Altro
1 recensione
5.0/5
Eccezionale
Pubblicata: 28 nov 2024
房間的空間十分寬敞,絲毫不會讓人覺得侷促。一進門就是開闊的活動區域,擺放着舒適的沙發和茶几,坐在這裏看看電視、喝杯茶,放鬆又自在。床鋪很大,睡兩三個人都綽綽有餘,而且床頭靠着柔軟的靠墊,靠在上面看看書、玩玩手機都特別舒服。衞生間也足夠大,乾濕分離的設計很貼心,淋浴區空間寬敞,洗澡時可以盡情舒展身體,洗漱台有足夠的空間擺放各種個人物品,使用起來方便又整潔。衣櫃的容量也不小,再多的衣物都能輕鬆收納進去,完全不用擔心沒處放東西。 總之,這家酒店在美食、環境和空間這幾個關鍵方面都做到了極致,給我帶來了一次難忘又愉悦的入住體驗,真心推薦給大家呀!
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Risposta dalla struttura: 【臨近地鐵3號線和8號線交匯處客村站】尊敬的賓客:您好!有時幸福只是一種感覺,衹要用心感受,它時刻縈繞在我們身 邊, 記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。享受生活,分 享喜悦, 感謝您對我們的喜愛,因為有您,我們是幸福的!
Utente ospite
Camera Doppia Scontata
Soggiorno: ott 2024
Solo
2 recensione
5.0/5
Eccezionale
Pubblicata: 28 nov 2024
酒店各方面都無可挑剔呀!地理位置便利,靠近地鐵站和熱門景點,出行輕鬆。酒店大堂裝修精美,房間寬敞又舒適,房內設施齊全,用起來方便順手。餐飲更是可圈可點,豐富的美食能滿足全家人的口味需求,好評不斷!
Traduci
Risposta dalla struttura: 【房間寬敞明亮,層高3.5米南北對流】尊敬的賓客 : 您好! 非常感謝您對公寓的支持和各方面的認可, 我們所做的 一切都衹為 每一位賓客帶來不一樣的度假體驗, 看到您的滿意和肯定, 我們真的是 非常的感動, 我 們會繼續努力時刻準備着您隨時回來。
Utente ospite
Camera Doppia Scontata
Soggiorno: ott 2024
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 23 nov 2024
公寓位置很好,挨着萬達廣場和合生廣 場,附近還有濕地公園和海珠湖,離廣州塔也很近,吃東西和玩都很方便。房間挺大的感覺有四十個平方。前台小姑娘服務很貼心,房間很整潔,酒店設施齊全,冰箱洗衣機還有微波爐可以加熱外賣。簡直不要太方便,裝飾風格看起來也很舒服,有準備一次性的毛巾,浴巾,馬桶墊等,大姐態度也很好,一次愉快的入住體驗。
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Risposta dalla struttura: 【北眺廣州珠江新城(小蠻腰),南望廣州南肺萬畝果園(海珠湖、廣州濕地公園),毗鄰海珠區政府、合生廣場、萬達廣場、琶洲會展中心】謝謝您的滿意和信任,希望這份信任能傳遞給更多有需要的朋友,來我們家,您可以真真切切的感受“吃喝玩樂”的美好,我們優越的地理位置是您出遊住所的不二之選,衷心的期待您的下次光臨!
Utente ospite
Camera Doppia Scontata
Soggiorno: ott 2024
Altro
3 recensione
5.0/5
Eccezionale
Pubblicata: 28 nov 2024
第一次來廣州玩,靠**選的酒店,沒想到讓我非常驚喜,本以為選了個性價比高的酒店,對酒店沒有抱有太多的期待,沒想到出乎我的意料,酒店整體環境非常好,很乾凈明亮,設備也非常新,很好用,nice
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Risposta dalla struttura: 【臨近地鐵3號線和8號線交匯處客村站】尊敬的賓客:您好!有時幸福只是一種感覺,衹要用心感受,它時刻縈繞在我們身 邊, 記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。享受生活,分 享喜悦, 感謝您對我們的喜愛,因為有您,我們是幸福的!