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1 notte
Recensioni degli ospiti
4.5/5
Buono
489 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.5
Servizio4.5
Pulizia4.5
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Tutte le recensioni(489)
Recensioni positive(460)
Recensioni con foto/video(124)
Ambiente di classe(40)
Trasporti comodi(28)
Camere ampie(27)
Fantastica vista sul fiume(25)
Reception gentilissima(15)
Ampia gamma ristorazione(10)
Vicino alla metro(9)
Troppe zanzare(7)
Recensioni negative(28)
KiwiS.
Suite Superior (2 letti, salotto)
Soggiorno: giu 2024
Famiglia
6 recensione
1.5/5
Pubblicata: 24 giu 2024
Very bad client servicing. It was 34 degrees when I traveled to GZ with my family including 90+ elderly. The air-conditioning is not working and the staff kept me waiting for 4 hours in the room and could not get a solution. It was super hot in the room and they only gave me a fan for the whole day and night. They didn't even apologize for this kind of situation and were very disappointed with this kind of attitude. They never do regular maintenance checks and let the customer stay in a room without AC during a hot summer. Never stay here ever again.
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Utente anonimo
Comfortable Three-Bed Family Suite (with Dryer)
Soggiorno: ott 2023
Famiglia
4 recensione
3.2/5
Pubblicata: 26 ott 2023
we rent that hotel for our wedding. the room that they gave us is little old. you can see it on the flooring and cabinets. there is a weird smell coming from the bath room. and bathroom door is not secured. it is sliding and you cannot lock it. there is no privacy when using it. i booked for lake view room. but they gave us a non lake view room. they dont want to transfer us. we are asking for one blanket but they want to charge us 30rmb per day.
We told the hotel staff not to open and enter our room when we are nor there. but the cleaners keep on entering our room without our permission.
Our luggage are open and we are not comfortable having people entering our room without our permission.
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Utente ospite
Luxury River-View Twin-Bed Family Suite (with Dryer)
Soggiorno: ott 2023
Famiglia
2 recensione
3.5/5
Pubblicata: 17 nov 2023
Not too bad but cleanliness of the toilet can be better. Can see insects crawling out of the drain sometimes.
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Gongzilaobeili
Light Luxury River-View Twin Room (with Dryer)
Soggiorno: mar 2023
Famiglia
7 recensione
5.0/5
Eccezionale
Pubblicata: 14 mag 2023
Very nice and great view. The river right downstairs and easy access to everywhere. Chill night