Guangzhou Tianhe TaiKoo Hui James Joyce ELITE Hotel

Good location! There is adidas outlet shop in the mall beside the hotel! Also 10mins ride away from Grandview mall. Complimentary artisan coffee x1 per day everyday from 830am to 8pm by the cafe operating downstairs. Very pretty hotel lobby and very helpful counter staff esp on our last day, initiated to check with us if our Didi car type is suitable with all our big baggage and luggages and helped all the way to ensure all our stuff are loaded up to Didi and easing our vending machine purchase for the lemon packet drink that we included as photo in this review while waiting for Didi. The male staff didn't even ask us to give good review or mention his name. He did all these out of his own good service attitude. If the hotel management see this message, please help us to check for his name and thank him. We boarded the didi around 10.45pm on 1 may. This is so different from our experience in Chongqing and Chengdu area and we are very pleased. Initially our midnight check into this hotel around 3am on 29 April was not so pleasant as the counter staff didn't explain to us in detail during our check in on our complimentary items hence our first impression for this hotel was so bad. This male staff that helps with our departure from this hotel really changed the whole experience to a very good and memorable one. So I am really thankful and will recommend this hotel to others

We were travelling for Canton Fair and was there here for 4 days. It wasn't a good experience. The hotel gave us nothing more than a sleeping place. The room was cleaned everyday, but they never changed the cups. The WC was not proper and was not flushing right. There wasnt a single FORK in the hotel, and also when asked about the a spoon, I got a desert spoon. The staff knew no english.