Chateau Star River Guangzhou

帶娃打卡長隆，選廣州星河灣酒店太明智了！房間寬敞，活動空間十足，搭配舒適大床，玩累後睡得格外香。室內外雙泳池是寶藏配置，白天逛完動物園，晚上還可以帶娃游泳打發時間，泳池對面還可以望見廣州塔。 早餐品類超豐富，廣式茶點、西式餐點應有盡有，開啟活力滿滿的一天 。酒店去長隆野生動物園車程僅十幾分鍾，還提供接駁車，出行特別省心。 必須誇前台Bella小姐姐，辦理入住高效利落，有問必答超負責。走的時候東西忘了也幫我們找尋並郵寄。從設施到服務都無可挑剔，下次來廣州還住這！

Very good hotel with excellent swimming pool. Super convenient as most have not outdoor swimming pools open all day. Friendly staff and good breakfast

第二次入住，入住酒店體驗主要有幾點…1.酒店停車場車位充足；2.酒店早餐品種多樣，很多選擇，用餐環境很好，沒有那種人多擠壓的感覺；3.環境不錯，對面就是江景；4.附近長隆歡樂世界方便出遊。

晚上9點多到酒店，前台小姐姐主動幫忙升級了房間，江景房太讚了，直麪小蠻腰，彌補了我來不及去打卡的遺憾！早餐甜品特別豐富，對於愛吃甜食的小姐姐而言，真是一大福音！房間面積大，是躍層設計，花灑很不錯，洗澡很舒服！離長隆很近，性價比高！

My experience here was not the best. I was given a room on the 15th floor. The room had a great view, and the room looked good. The toilet seat in the first room had yellow stains on it. It didn't feel sanitary. The floor stank of cigarettes even though it was a non-smoking room. The room had an air purifier, not a general AC. To make up for the sanitation situation, they gave me another room on the 22nd floor. The hallway smelled nice, and the room looked renovated. It also had AC. However, after some time, the light in the room started blinking. They sent an enginner to fix it. When I came back from outside, it was working. But after a few hours, blinking started again. Although it wasn't as frequent, it was still annoying. So, I just decided to cut my stay short from 6 nights to one night. Maybe they should do another renovation or so. I just didn't want to deal with the situation again, so I checked out. Overall, the hotel is nice, and the amenities are great. The breakfast is very rich and has a lot of varieties. The staff was very friendly and helpful. They apologized for the situation and also offered me coffee when I was checking out.

The hotel is situated in a peaceful area, with a path along the river just across from it, which my parents and I really enjoyed for our morning walk. The hotel itself is charming, though it appears to be somewhat undermaintained. Our room had a strong cigarette smell, but the service was excellent. The staff were friendly and attentive, and the breakfast buffet offered a good variety of food.