Hotel in zona Falconeri, Graz

Il personale e il servizio sono molto buoni. Molto amichevole personale, migliore posizione.

I do not recommend staying at the B&B Hotel - Graz Hbf -- details are below, but to sum it up, the condition of the hotel room was not appropriate for guests and we should not have been booked, and nothing was done to resolve the horrible smell in the room. My family and I booked two rooms for a weekend in July to stay in Graz to attend the Austrian Grand Prix, and have a hotel in close proximity to the train station. Because there were 4 people in our group, we needed to book two rooms. We were traveling with our young children so we requested rooms near to each other and were assigned rooms next door to each other. The smell and odor in one of the rooms that I was staying in with one of my children was horrible. It was coming from the shower drain, like something was rotting or clogged in there. It smelled as though someone vomited or put something decaying in the shower drain, along with cigarette smoke. It made the entire room smell disgusting. I spoke to the front desk attendant on Saturday morning and was told housekeeping would attend to it immediately. When we returned Saturday evening after being away all day, the smell was still overpowering. I was told the hotel was full and nothing could be done for us. I had the nighttime desk attendant come up to smell the room. I again spoke to the front desk attendant on Sunday morning and was told the room had been checked but nothing could be done. I asked her to please go into the room to understand the terrible smell and to move our room for Sunday night. We were moved to another room that evening since there were rooms available then. Even though it was not very warm outside, both rooms were also very warm, the air conditioning not appearing to be working. The windows did not have screens on them, so if we opened them to try to cool off the rooms (and also to air out the smell in the one room), the room would fill with moths. The condition of the one room was not appropriate for a guest to stay in, and it was an even bigger problem that no one could do anything to fix it. The multiple people at the hotel desk that we spoke with said nothing could be done because it was a weekend and the hotel was full on the Saturday evening. We were unable to sleep because the rooms were so warm and the smell in the one room made us feel ill. They could not provide a cot or roll-away so that all of us could stay in one room instead. I was later told by the hotel management: ”On Saturday morning the room was immediately checked after you spoke with the front deck, and the shower drain was opened and deeply cleaned. We just found out later that it didn't help, as it should, because a brand new part of the drain was needed.” Clearly from this message, there was a serious issue with the plumbing in the room. The condition of the room was not appropriate for guests to stay in it, and we should not have been placed there. I do not recommend this hotel, as it was also our most expensive hotel stay during our

Ho alloggiato in questo hotel per poco più di una settimana durante un viaggio di lavoro. Ho trovato l’hotel molto pulito, confortevole ed elegante. La posizione è sicuramente un punto forte: vicina alle principali vie di comunicazione per poter raggiungere facilmente l’hotel in auto, ed allo stesso tempo vicina al centro per potersi spostare a piedi. Colazione ampia e di qualità. Unico appunto: nonostante la regolazione della temperatura nella camera, durante le ore serali si percepiva un caldo un po’ eccessivo.

Ich habe ein Einzelzimmer gebucht und auch ein solches bekommen! Allerdings habe ich schon mehr als 20 Jahre nicht mehr in so einem winzigen Bett geschlafen, ich dachte dass es das nicht mehr gibt. Das Haus ist seit kurzer Zeit Mitglied der Best Western Gruppe, ist aber standardmäßig noch nicht dort angekommen. Das Haus war ziemlich leer und ich hatte die Hoffnung dass ich aufgrund meines Mitgliedsstatus bei Best Western ein Zimmer mit einem ”normalgroßen” Bett bekomme, aber nein.....Das Rezeptionspersonal war sehr freundlich, aber das kann leider auch nicht über das Zimmer hinwegtrösten. Das Haus ist für Bahnreisende gut gelegen, in unmittelbarer Nähe des Hauptbahnhofs mit Straßenbahnverbindung ins Zentrum. Resumé: Kein Highlight am Grazer Hotelhimmel!

Questo è stato il primo, ma non l'ultimo viaggio in Austria e hai fatto il nostro soggiorno perfetto.ci sentivamo a casa e tutti i dipendenti erano amici e di aiuto,L'hotel era in una posizione molto buona per tutti i modi di trasporto.Chiunque visitasse Graz sarebbe stato più felice di rimanere lì. Mia moglie e io vorrei ringraziare tutti i membri del personale per aver fatto il nostro soggiorno grande.

This hotel is perfect for those arriving by train as right across the road from the main station, probably the closest hotel. Several places to eat and drink if arriving late as I was, though it's a decent walk to all the main sites, prob 1.5 km, but as it's so close to the station there are multiple tram and bus options. Didn't have breakfast there as was 19 EUR which is very expensive for a buffet breakfast. Rooms were nice and modern, although something very weird. My bed was vibrating, the same as you experience when there is music with a heavy bass underneath you. Fortunately there was another single bed in the room so I swapped and all was fine. I still can't explain it :) But would highly recommend if coming by train, especially when there for 24 hrs like I was, but if staying several days you may want to stay somewhere closer to the old town.

Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.

What a great place to stay,just out of city centre but easy access in to town with a punctual and efficient tram and bus network. Originally booked the basic room (cheapest) upgraded when I got there and well worth the little extra with a balcony also. The staff were helpful and friendly and I look forward to returning pretty soon...

Fan portatili disponibili presso la reception, un approccio molto sensato al comfort degli ospiti. Ma molti punti sono molto importanti per la sbarrazione delle camere degli ospiti, le aree comuni. Non posso dirvi che non si trasferisce dalla sporca che nessuno ha cercato di trasferirsi, e stare in un posto che sembra sporco è così sfortunato come stare in uno che è davvero sporco: entrambi fare una serata e una mattina scorrevole.E... .Ogni volta che rimango, una visita ogni poche settimane!-- il posto sembra peggiore.Depressivo.Quanto costa Domesos, dopo tutto?Forse la vernice fresca è fuori dalla domanda, ma...sono nudi i bordi disegnati del segno? Per farlo non rompererebbe la A&O.

La posizione è alla periferia di Graz. È meglio guidare lì. Le strutture in camera sono buone e tutto dovrebbe essere disponibile. Se vai a fare il check-in in un giorno non lavorativo, ricordati di chiamare per la password e ritirare tu stesso la tessera della camera.