Hotel in zona Augartenpark Graz, Graz

During our three-night family stay, we found several pros to highlight: - The hotel boasts a fantastic location. We enjoyed the pool and sauna facilities. - The service provided was commendable. - Our room and restroom were both spacious and well-maintained. -The on-site restaurant offered excellent dining. -The presence of a pleasant garden was a bonus. However, there were some drawbacks to consider: -The breakfast, albeit costly, was only average in quality. -Families with children might find the pool less suitable. -The sauna's limited opening hours (starting at 17:00) might not suit everyone. -Note that the restaurant is closed on Sundays. - Strange smell from AC in the last day In conclusion, despite a few minor downsides, I would certainly recommend this hotel based on our experience.

Amazing experience. This is how hotels should be run. Every staff we encountered was kind and professional. Breakfast was a treat. The art throughout the hotel is extraordinary and adds a taste of whimsy. So well located, with numerous restaurants nearby. However, the hotel menu is varied and well priced. We will be back.

In questo senso, tutto è stato molto bene e soddisfaceva le nostre aspettative, ma avremmo fatto una suggerimento - abbiamo notato che la scatola di pane per piccoli e per i conducenti di sedie a rotelle non è raggiungibile con il buffet del colazione. Con i benvenuti

L'hotel è nuovo, aperto nel giugno di quest'anno. La nostra stanza era piccola ma molto ben progettata. Ha un buon profumo quando entrammo. Con i suoi pavimenti e mobili in legno, aveva un forte senso scandinavo. Tutto è nuovo, elegante e moderno. Abbiamo dormito molto bene e, vista la sua posizione su una strada occupata e oltre la stazione ferroviaria, notevolmente tranquillo. L'intero hotel è un'oasi di calma. Il buffet del colazione era eccellente. Purtroppo, la nostra esperienza in questo hotel altrimenti eccellente è stata influenzata dai primi minuti che ci siamo trovati. Non abbiamo ricevuto il miglior benvenuto: il ricevitore si è concentrato pienamente su qualcuno dietro di noi che faceva una telefonata piuttosto che su quello che dicevamo, e non ha preso nota di noi. Eravamo già un po' annoiati che la stanza che avevamo prenotato la notte precedente era, quando abbiamo controllato le strutture della stanza online, più conveniente il giorno in cui abbiamo controllato. Quando le ho chiesto se potevo pagare subito piuttosto che al mattino, come volevamo andarcene presto, lei ha detto sì, ma ci vorrebbe un po'. Non mi sono reso conto di avere nessuna prova che avessi pagato, quindi dovevo chiederle una ricetta. Non ci ha dato alcuna informazione sulle ore di colazione, sui codici WiFi, ecc. Ma ho trovato che informazioni sullo schermo TV nella nostra stanza. Non troppo professionale. I suoi colleghi alla ricezione quando abbiamo controllato erano super professionali e amici. Le prime impressioni sono state fatte e se le nostre prime impressioni fossero state migliori, sarei stato più che felice di dare a questo hotel il più alto grado, ma saremmo ancora felici di tornare.

Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.

What a great place to stay,just out of city centre but easy access in to town with a punctual and efficient tram and bus network. Originally booked the basic room (cheapest) upgraded when I got there and well worth the little extra with a balcony also. The staff were helpful and friendly and I look forward to returning pretty soon...

L'hotel sembra nuovo. Progettato in modo minimalista, riducendo i costi pur servendo l'essenziale. Un ostello, in effetti. Situato a più di 15 minuti in auto dal centro della città, l'hotel offre un parcheggio gratuito per attirare i residenti. Il trasporto pubblico è meno affidabile. La colazione è economica (€10,5), la scelta è comprensibilmente scarsa. In breve, è tranquillo, pulito e semplice.

Wir hatten reserviert. Das einchecken am Automaten ging problemlos und einfach. Um auf der Durchreise zu schlafen ist es mehr als ausreichend. Die Zimmer sowie das ganze Hotel ist sehr sauber und modern eingerichtet. Hotel liegt gleich neben der Autobahn und Lebensmittelgeschäfte sind auch gleich daneben

Prenotazione complicata e poco professionale. Ho telefonato al numero del sito al quale ha risposto un operatore che non poteva accettare la prenotazione. Mi ha comunicato che mi avrebbe richiamato qualcuno che si sarebbe occupato della cosa. Telefonata non ricevuta. L’unica camera libera era più cara prenotando direttamente che facendolo su Booking Macchina da parcheggiare in strada. Location: sulla rotonda Ristorante similitaliano: servizio ko tecnico, cibo ok Colazione: senza latte di soia (cameriera su mia richiesta è andata a comprarlo al supermercato dì fronte) .

This hotel is easy to get to and it only 10 mins drive to the airport. There is parking around the hotel and I was charged €8 to park overnight. I didn’t see any options for a hotel bus shuttle and in a previous stay I paid €20 for a taxi to/from the hotel My room was quite big with lots of room. The room looks updated and modern and there was a comfortable king bed, flat screen TV (hardly any English speaking channels) work table, lounge chair and side table to relax in. The room had air conditioning with an old thermostat, you could hear the air conditioning running but even if it was on for a long time I didn’t feel the room getting any cooler. In fact I had to open the window in the evening to cool the room down, I was facing the busy motorway so there was a lot of road noise from the open window. The bathroom was a good size, with room to put toiletries at the sink and a good shower Wifi was available throughout the hotel and worked fine. The hotel does have a fitness room but I didn’t use it. The hotel does have a small mini market at reception that you can buy snacks. There is a bar and restaurant at the hotel I only stayed one night and the restaurant was only doing a buffet dinner at that time. I arrived to eat barely 20 minutes after the restaurant opened, but the food presented looked and tasted as if it had been sitting out for hours. The pork dish was oily, overcooked and chewy, the chips were a mixture of undercooked and overcooked and barely warm, the bread felt and tasted a couple of days old, the pasta was stodgy and the sauce was congealed. The salad, fruit and dessert options were fresh, but the selection was small. For the price of €20 I was disappointed I also had breakfast the next morning, it was €16, and again the food wasn’t that tasty and there was a limited selection Overall this hotel is clean comfortable hotel if you are staying before a flight, and I would stay here again, although I would be eating elsewhere