No.8 South Chaerhan Road, Golmud, Qinghai, 816099, ChinaDettagli hotel
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1 notte
Recensioni degli ospiti
4.5/5
Buono
1272 recensione
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Recensioni verificate
Ubicazione4.6
Strutture e servizi4.5
Servizio4.5
Pulizia4.6
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Reception gentilissima(92)
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Di lusso(32)
Ben arredato(24)
Aria condizionata così così(23)
Buffet delizioso(12)
Recensioni negative(65)
Chris!
Camera Relax (letto matrimoniale)
Soggiorno: ago 2024
Coppia
42 recensione
4.7/5
Fantastico
Pubblicata: 15 ago 2024
When walking into this former “Swiss Touch Hotel” you feel yourself thinking, the Swiss touch is gone by now.
But once you see the breakfast buffet, just wow! Full 5 star breakfast with all Western and Asian breakfast foods you like, good baked goods, eggs to order, even a cheese platter. Even fresh Pork knuckle!
The best breakfast in all our Qinghai journey, and that in such an out of the way town.
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Utente ospite
Camera Relax (letto matrimoniale)
Soggiorno: giu 2024
Famiglia
3 recensione
3.0/5
Pubblicata: 13 giu 2024
Room air-conditioning is terrible, central chiller is not functioning. F&B wise, only one non hotel operated Chinese restaurant within the hotel with horrible waiting time. However, breakfast wise is surprisingly very good by local standard.
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Linke
Camera Relax (letto matrimoniale)
Soggiorno: ago 2024
Coppia
21 recensione
4.0/5
Molto buono
Pubblicata: 14 ago 2024
Great breakfast buffet.
Huge room, but weird shower setting.
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Utente anonimo
Camera Deluxe (2 letti)
Soggiorno: set 2023
Coppia
60 recensione
3.0/5
Pubblicata: 30 set 2023
This is one of the better quality options in Golmud (there aren’t many). The room was spacious and clean. The breakfast was good. Unfortunately, the service was very poor - there were no functioning USB ports in the room and the hotel was unhelpful - seeming unwilling or unable able to offer a solution. The “room service” is actually takeaway food delivered from outside the hotel but no cutlery/chopsticks was provided with it. When we asked the hotel to provide some, it took nearly 20 minutes to arrive (longer than the food itself), by which time the food was getting cold. We had to ask repeatedly for sufficient drinking water, having only been provided two small bottles for two people. Aside from the poor service, the hotel is in an odd location, surrounding by closed shops and building sites - nowhere near the commercial centre of the city - with nothing within walking distance. With the right management, it could be an excellent hotel, but it’s not quite there at the moment.
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Pierre
Camera Relax (letto matrimoniale)
Soggiorno: ago 2023
Solo
12 recensione
2.0/5
Pubblicata: 24 ago 2023
- laundry service: I don't understand how an hotel rated 5* does not propose laundry service, even from outside for a fee...
There's only 3 machines available to clean your clothes yourself so it's pretty busy, only one have a "drying" function.
At least 2 of the machines are leaking so the laundry room is extremely slippery.
- Hot shower in the room is not stable and turn suddenly cold to burning hot.
- Breakfast proposed a large choice but the quality is very low. Sausages are cold. Jiaozi are very dry and lukewarm.
- Hospitality: I never saw the employees smile, except the cleaning lady. The general attitude is pretty rude and not inviting, except from the manager and one man helping me scheduling a tour.
I was reminded twice by a call, 3h and 1h before leaving, to checkout on time. Super rude. Never experienced that before and it really felt they were in hurry to throw me out.
+ The room are big though.
Conclusion: Generally speaking, it's a 2 to 3* quality hotel. But even 3* have a better hospitality. If they could improve the attitude, like in other province of China that would be ok.