I am a business traveler looking for a place to stay long term when in Richmond, so I decided to give the Extended Stay America in Short Pump, VA a try for one night. The first room I was assigned was # 212. I always check the sheets, blankets and overall bed for cleanliness and bugs. The bed linens looked clean until I pulled back the mattress to check for bedbugs (none seen) and saw dirt and a used hair bow on the box spring cover next to the base of the headboard. I then checked the bathroom and saw what appeared to be dried sparkly nail polish on the toilet seat and inside of the toilet. As I continued to check out the rest of the room I noticed it was getting unbearably cold, and found that I was not able to adjust the settings on the ac unit. I went back to the front desk and asked to be given a different room. The nice young man working the desk moved me to room #110. This room was much cleaner, although I don't believe guests are able to adjust the heat/ac units in any of the rooms because as the evening went on I was freezing in this room too, and had no choice but to unplug the unit from the wall to turn off the air. To summarize: Pros: - Price is right if you are looking for basic lodging in a nice part of town - Comfortable mattress. I slept well. - Full kitchen area with refrigerator, stove, sink and granite counter tops - Big screen tv with a variety of cable channels - Close to a good variety of restaurants - Close to shopping - I felt safe. My room was in the same building as the check-in desk. You couldn't access the hallway where the rooms are located without a key card - It was quiet at night Cons: - No dishes, pot & pans or utensils of any kind are kept in the room. Go to the front desk and ask for them if needed. - Very thin blankets and towels. - Shampoo and soap are provided, but the shampoo bottle is the smallest I have ever seen and definitely not enough for more than one person. Not even enough for one person if you have a lot of hair . - No hair dryer. I had to go to the store and purchase one. - No ability to adjust the room temperature (that I could find). - Ice machine is located on the 1st floor, but if you need ice there isn't an ice bucket in the room or at the machine. Perhaps they expect you to take the ice tray from the freezer in your room with you to ”catch” the ice? - At 7:10 am there were no signs of the free ”grab and go” breakfast advertised. Not even a cup of coffee. I had to drive to the 7-11 down the street for coffee. Will I stay there again? Probably not. I think it is fine for someone who just wants the basics. I can put up with a lot, but having to drive somewhere for my morning coffee isn't one of them.
Molto buono
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