Recensioni su Vouk Hotel Suites, Penang

The cleanliness of this hotel is really disappointed!!! When I made a first call to make a room move, the receptionist told me that they are full house due to high demand on FIT. I am trying to let them know more details about the situation that happened and really need a room move badly!! 1. Room was full of massage oil smell which not come from us (might be next door, as every room with connecting door as per the receptionist) 2. The bedsheet with stains, bath towel with yellow stain 3. There is a cockroach in the drawer And of course they provide me a room move which they have a vacant room in a sudden!! New room was arranged, however.... 1. Bedsheet still with stains 2. There was a slipper found between the blanket and bedsheet Can you believe it?! This was a new room which they didnt go through any crosscheck before assist the guest to room move.

Horrible. Deposit RM100 in cash or PHYSICAL credit card only. No Apple Pay. Bad stench n horrible sound proofing. Can hear people walking outside the room. Regret being cheapskate about it.

Good place to relax and enjoy the city with easy transport to most area.

A very good location. Overall consider jot too bad, if the aircon is functioning well. Our room got an issue of aircon water leaking, after feedback to receptionist, they send technician to repair within 10mins, but it happen again next day morning. Other than this are good.

All are okay. Recommended. Second time stayed at this hotel.

Excellent service. Clean and quiet room. The concierge and receptionist were superb.

Enjoy the stay. Room is spacious. Will book again. Can see nice view from hotel room

I have a great and comfortable stay with this property. However, the parking space are limited with sharing another hotel. Room are acceptable and cleanliness need to improve where some areas are full of dust. Toilet & Bathroom are large space but toiletries can be more selection.

Located nearby gurney drive with all the local foods and shopping mall available within the vicinity. Parking available and easy access.

The tap is leaking, shower room tiles are mouldy, overall its not clean as i saw in photos. Not worth for money, the room looks like 1 star hotel. I really regret with vouk hotel suites services. I ordered in dining room services, took 2 hours to prepare the food. But they never update to me anything till i called them and ask. Atleast u should inform me earlier if take time to prepare the food. Please keep rooms clean and towels smell so bad. Not worth even for 2 star. Regret bookings!

Spacious room with comfortable bed, with a separate bath & shower, the whole bathroom is almost the same size as the bedroom. Basic amenities provided. Strategic location with complimentary outdoor parking for in-house guest. Basic breakfast options.

Nightmare staying in this hotel. Very bad maintenance. Wallpaper peels off, stinking and yellowish towels, cockroach in the room, wet and dirty floor during check in and very bad sound proofing-clearly heard the exhaust of motorcycle and cars moving. Carpet also not very clean. Requested for non connecting room still given a connecting room. Highly not recommended. To me such hotel shall be categories under 2* hotel.

There was no any Towels in the room/ had to. Call the lobby to ask them fir touw they send if aftr 14 minutes. Iron box was not hot enough

Is a good hotel, at a very convenient location, near and short to Macalister street and gurney. Staff are super friendly and nice. Just one thing the room sound proof are not that good, can listen next door loud chatting or alarm sound. Overall still ok with the hotel