I migliori hotel con spa a Genting Highlands

I recently had the pleasure of staying at Genting Skyworlds Hotel, and I can’t speak highly enough about the level of service and the quality of the stay. From the moment we arrived, everything was seamless. The check-in and check-out were smooth. However, the highlight of our experience was the exceptional care provided by Mr. Rusman. Late one evening, our helper began experiencing severe gastric issues, and Mr. Rusman immediately went above and beyond to ensure her well-being. Mr Rusman stepped in without hesitation and arranged for an ambulance, which arrived promptly within five minutes. He went above and beyond by personally accompanying my husband and my helper to the clinic, assisting with the registration process, and staying with them until our helper received the necessary medical treatment. Once the doctor cleared her, he also ensured they had transportation back to the hotel.This act of kindness and genuine concern for others made a world of difference in what could have been a stressful situation. It’s rare to encounter such caring and attentive staff, and Mr. Rusman’s efforts truly made our stay memorable. I am incredibly grateful for his support and for the hotel’s overall exceptional service. I highly recommend Genting Skyworlds Hotel for anyone looking for a relaxing stay with a team that genuinely cares about its guest.

Arrived at the hotel using the shuttle bus at tower 7. To check in, you need to go to tower 2 at ground floor. Apparently they displayed this information in the lift. There is a long queue at the counter. You need to verify your booking at the kiosk first and can go to the counter if the system fail to identify the same. They will then give you some reference no and you have to key in at the kiosk again in order to check in.

1st time here. Amazed with the scenery offered and also on the superb facilities. Check in process is smooth and 2 staffs at reception counter are very polite and greet us with smile. Free flow americano and espresso also offered at the counter. Room is good and the bed and pillows are comfy enough. In house cafe provides good food for dinner and breakfast (to purchase). Pool is good and opened until 10pm. Me and my kids even goes for a swim at 915pm. Definitely will come again in the future with other family members. Worth the price!

This hotel is ok for 1 night stay and for the convenient purpose of going to the ******. The check in process is super terrible and no clear instruction to people who booked through 3rd party like Trip.com etc that they have to do some registration first before you can even check in, wasted our time queuing at the self check in kiosk, I don't know why such simple notice cannot be place all over the lobby area. We stayed in non-smoking level but still can smell people smoking at nigh, but at least the room cleanness is ok. . Oh ya there have people right at the lobby keep asking if you want to buy the room stay, hotel side mentioned illegal but no action taken. For the amount spent for such hotel room, I don't think is worth the value at all. If you are super gambler then this is good hotel because your routine is just Eat Sleep Gamble Repeat