Recensioni su Jetwing Lighthouse

Risposta dalla struttura: Dear Guest,Thank you for sharing your feedback about your recent stay. We’re glad to hear that you appreciated Bawa’s artistic design and that Ctrip was able to help resolve some issues during your visit. We apologize for the miscommunication regarding your checkout time and for any inconvenience caused by the early luggage pickup.Your comments about room allocation and service details are valuable to us, and we will certainly address them with our team to ensure a smoother experience for future guests.We hope to welcome you back for another stay, where we can provide the level of service you expect and deserve.Ayubowan! (May you live long!) Indika GamageHead of Galle Hotels

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the beautiful view, the beach, and our breakfast offerings. However, we sincerely apologize for the issues you encountered with room hygiene and maintenance, we will address them with our team to ensure improvements.We appreciate your insights and hope to have the opportunity to provide you with an even better experience on your next visit.Ayubowan! (May you live long!) Indika GamageHead of Galle Hotels

Risposta dalla struttura: Dear Guest,Thank you for your wonderful review! We’re thrilled to hear that you appreciated the stunning architecture by reknowned architect, Goefrrey Bawa, and enjoyed the breathtaking views from our hotel. It’s fantastic to know that you found the setting so picturesque for your photos!We apologize for the disappointment regarding your dinner experience. Your feedback about the crabs will be shared with our culinary team to ensure we can improve in that area. We hope to welcome you back for another stay, where we can provide you with an exceptional dining experience alongside our beautiful surroundings.Ayubowan! (May you live long!) Indika GamageHead of Galle Hotels