Recensioni su Vincci Capitol

Risposta dalla struttura: Thank you very much for the time you spent to share your personal impressions of your stay at our hotel. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.We are so sorry about the incident when trying to contact with reception. We will investigate what was the reason for this lack of communication in order to prevent this from happening again.Again, thank you for sharing your thoughts. We will love to see you again in your next trip to Madrid.Best regards,

Risposta dalla struttura: thank you for taking the time to give us this excellent rating! We very much appreciate this good comment, it is a pleasure to know that you enjoyed your stay and that we have met your expectations. It will be an honor to see you back on your next visit to Madrid.Kind regards,

Risposta dalla struttura: Dear Guest,Thank you for sharing your feedback with us. We are pleased to hear that you were satisfied with the performance of the air conditioning, the cleanliness of our facilities, and the central location. We apologize for the inconvenience caused by the absence of a kettle. Please be informed that kettles are available upon request, and our reception team will be happy to assist you at any time. We are available 24 hours a day to ensure your comfort and needs are met.We look forward to welcoming you again and providing an even more satisfying experience.Kind regards,

Risposta dalla struttura: Estimada huésped,Muchísimas gracias por su amable comentario. Nos alegra profundamente saber que todo fue de su agrado y que su experiencia con nosotros fue tan especial.Para nosotros ha sido un placer recibirle y será siempre bienvenida cuando desee volver.Un cordial saludo,Teresa ZalduaGuest Experience ManagerVincci Capitol