Nozo Hotel

Recensioni su Nozo Hotel

Nozo Hotel

14-38 Kitanominecho, Kitanominecho, Furano City, Hokkaido, 076-0034, JapanDettagli hotel
Nozo Hotel
Nozo HotelNozo HotelNozo Hotel
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Recensioni degli ospiti

4.7/5
Fantastico
64 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.6
Servizio4.5
Pulizia4.8
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Tutte le recensioni(64)
Recensioni positive(62)
Recensioni con foto/video(18)
Personale amichevole(17)
Pulito e ordinato(16)
Camere magnifiche(13)
Posizione ideale(10)
Terme rilassanti(8)
Posizione conveniente(6)
Ottimo design(3)
Recensioni negative(2)
Hung On
Camera matrimoniale
Soggiorno: nov 2024
Famiglia
1 recensione
4.7/5
Fantastico
Pubblicata: 30 dic 2024
Hotel within walking distance to Furano Kitamine Ski site and gondola Clean room and good onsen, relaxing after skiing Breakfast buffet including Beet root yogurt and fresh milk, mushroom congee is exceptionally good
Traduci
6/7
Risposta dalla struttura: Dear Sir/Madam Hung On,Thank you for sharing your thoughts with us. We're so glad to hear that you had a wonderful stay at Nozo Hotel.We will be sure to forward your comments regarding the breakfast buffet to our team at Shirakaba Restaurant to ensure that they keep up their amazing work quality.We hope to see you again in the future!Best Regards,Nozo Hotel Front Desk
Utente ospite
Camera matrimoniale
Soggiorno: nov 2024
Solo
2 recensione
5.0/5
Eccezionale
Pubblicata: 16 dic 2024
I really like the modern design of this hotel. The lighting and artwork was exceptional. The room was comfy. My favorite hotel so far! The service and the onsen were amazing. The food was a but pricey for the quality though. Would prefer eating around the area
Traduci
6/10
Risposta dalla struttura: Dear Sir/Madam,Thank you for your review. We are happy to hear that you had an overall wonderful stay at our hotel and have found our rooms comfortable.We hope to have the opportunity to serve you again in the future!Best Regards,Nozo Hotel Front Desk
Utente anonimo
Camera matrimoniale
Soggiorno: ago 2024
Famiglia
14 recensione
5.0/5
Eccezionale
Pubblicata: 24 set 2024
A very cosy, clean and new hotel. Absolutely stunning and service was excellent. The staff speaks good English and the entire hotel is very welcoming! Will definitely return for more stays!
Traduci
Risposta dalla struttura: Dear Sir/Madam,Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay and found our hotel comfortable and welcoming.Our team is dedicated to providing excellent service, and we will take your feedback as a motivation for us.Please let us know if you have any other comment you'd like to share with us.We look forward to welcoming you again on your next visit!Best Regards,Nozo Hotel Front Desk
Nick Randell
Camera matrimoniale
Soggiorno: dic 2024
Coppia
1 recensione
4.7/5
Fantastico
Pubblicata: 27 gen 2025
Very good location for snowboarding. Able to walk to and from the slopes. Staff always happy to help either booking taxi or helping with more pillows. Only negatives are coffee at breakfast time could be better, more room in the ski lockers for our snowboards and more boot warmers and keep in mind Japanese beds and pillows….. nonetheless enjoyed our stay in Furano and highly recommend. Used the gym, the Onsen and laundry services and highly recommend.
Traduci
Risposta dalla struttura: Dear Sir Nick,Thank you for writing your review. We're very glad to hear that our staff has helped make your stay more enjoyable at Nozo Hotel.We will keep in mind the feedback that you have shared with us, and hope that we will be able to welcome you back with an improved service!Best Regards,Nozo Hotel Front Desk
John Smith99
Camera matrimoniale
Soggiorno: giu 2024
Solo
44 recensione
3.5/5
Pubblicata: 25 lug 2024
Room was very small and view was ugly (roof and another building). However, despite being very small it was well equipped and recently furnished and I had a good sleep. Had dinner and breakfast in hotel. Food was good for both meals. Service in hotel is a bit fussy, they waste time telling you things you don’t want to know, but then when I had a small problem with my room it took ages to get it fixed.
Traduci
Risposta dalla struttura: Dear Sir John Smith,Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed your meals at our Shirakaba Restaurant and had a comfortable sleep in your room.We sincerely apologize for the issues you encountered during your stay. We understand that the room size and view did not meet your expectations, and we would like to let you know that our front desk staff is always available to assist with room upgrade options, should you prefer a different view or more space in the future.Regarding the service, we appreciate your comments and will work on improving staff training to ensure more efficient and relevant communication with our guests. We understand how important it is to address any concerns promptly and will take steps to enhance our responsiveness.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide a more seamless experience at Nozo Hotel next time!Best Regards,Nozo Hotel Front Desk
Utente ospite
Camera matrimoniale
Soggiorno: mag 2024
Coppia
4 recensione
4.7/5
Fantastico
Pubblicata: 20 giu 2024
Our stay at Nozo Hotel in Furano was nothing short of spectacular. This boutique hotel, nestled in the picturesque landscapes of Furano, offers a perfect blend of modern comfort and traditional Japanese hospitality. Upon arrival, we were immediately struck by the hotel's charming architecture, which beautifully marries contemporary design with rustic elements. The staff greeted us with warm smiles and genuine hospitality, making the check-in process smooth and welcoming. They were incredibly helpful, offering us a map of the area and tips on local attractions. Our room was a cozy haven, featuring minimalist décor that exuded a sense of calm and relaxation. The large windows provided stunning views of the surrounding mountains and fields, creating a serene atmosphere. The room was well-equipped with all the modern amenities we could need, including a comfortable bed, high-speed Wi-Fi, and a spacious bathroom with luxurious toiletries. Dining at Nozo Hotel was a highlight of our stay. The on-site restaurant serves a delightful array of local and international dishes, all made with fresh, locally-sourced ingredients. Breakfast each morning was a feast, with a variety of options that catered to all tastes. The staff in the restaurant were attentive and friendly, always ready with a recommendation or a cheerful greeting. The hotel's location is ideal for exploring Furano. We were just a short drive from the famous flower fields and several excellent wineries. The staff at the concierge desk were always eager to help us plan our day, offering insider tips on the best times to visit the attractions to avoid crowds. One of the standout features of Nozo Hotel is its onsen, a traditional Japanese hot spring bath. After a day of sightseeing, relaxing in the onsen with its stunning views of the natural surroundings was a perfect way to unwind. In summary, Nozo Hotel in Furano offers an exceptional experience. The combination of beautiful design, excellent service, and ideal location makes it a top choice for anyone visiting this enchanting part of Japan. Whether you're here for the flowers, the wine, or simply to relax, Nozo Hotel provides a memorable and delightful stay. The photo features a delightful ramen place nearby
Traduci
Risposta dalla struttura: Dear Sir/Madam,Thank you very much for sharing your experience with us!We're thrilled to hear that you had a wonderful stay at Nozo Hotel and have thoroughly enjoyed all of our facilities from the breakfast buffet at our Shirakaba Restaurant to the bath at Sugi Spa.Our Nozo Hotel staff are always more than happy to assist all of our guests to ensure that they have a great experience not only within hotel premises, but also outside while they're exploring Furano and its surrounding areas. And your feedback is a great motivation for our team to continue to improve.Once again we thank you for your review and we hope to have the opportunity to welcome you back soon on your next visit to Furano!Best Regards,Nozo Hotel Front Desk
Roy
Camera Deluxe King
Soggiorno: dic 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 27 gen 2025
👍very good , can try next time. the location are good and very comfortable
Traduci
Risposta dalla struttura: Dear Sir Roy,Thank you very much for your review. We're very glad to hear to hear that you had a satisfactory stay at Nozo Hotel.We hope to upkeep the quality of our services so other guests will enjoy the stay as much as you and your family has!We look forward to welcoming you again soon.Best Regards,Nozo Hotel Front Desk
hakkaloong
Superior King
Soggiorno: ago 2024
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 13 ott 2024
Comtemporary designed hotel with very clean room. Value for money. Highly recommended.
Traduci
Risposta dalla struttura: Dear Sir/Madam,Thank you for taking your time to write a review. We're very glad to hear that you enjoyed our hotel's design and appreciated our clean rooms. Our team works hard to ensure that all our guests are comfortable during their stay.Please let us know if you have any other feedback you'd like to share with us.We hope to have the opportunity to welcome you back again soon!Best Regards,Nozo Hotel Front Desk
Joyce
Camera matrimoniale
Soggiorno: lug 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 21 ago 2024
Nice and new hotel with onsen onsite etc. main negative will be the rooms are really very small..... Barely can fit a couple.
Traduci
Risposta dalla struttura: Dear Madam Joyce,Thank you for your feedback! We're pleased to hear that you have enjoyed our facilities, especially our hot bath at Sugi Spa.Please let us know if you have any other feedback you'd like to share with us. We'll take your comments into consideration as we work on improving our facilities and services.We hope to have the chance to welcome you back!Best Regards,Nozo Hotel Front Desk
Utente ospite
Superior King
Soggiorno: giu 2024
Coppia
2 recensione
4.7/5
Fantastico
Pubblicata: 3 ago 2024
The stay at Nozo Hotel was very pleasant, with exceptionally pleasant staff who can speak English with native proficiency, ensuring a comfortable experience for English-speaking guests. However, the buffet is overpriced, and there is no à la carte option available, severely limiting dining choices for guests.
Traduci
Risposta dalla struttura: Dear Sir/Madam,Thank you very much for your feedback. We're glad to hear that you had a pleasant stay during your time at Nozo Hotel and that our staff were able to make your stay more comfortable.We sincerely appreciate your feedback regarding our dining options and we will take your comment into consideration as we work on improving our services.We hope to still have the opportunity to welcome you back soon.Best Regards,Nozo Hotel Front Desk
You Ning
Camera per famiglie
Soggiorno: giu 2024
Famiglia
1 recensione
4.0/5
Molto buono
Pubblicata: 8 lug 2024
Service was a bit Japanese... polite, gentle and inflexible! Tried to charge me an extra 5000 JPY to make the sofa bed, which was very clearly noted in the room description Breakfast was great!
Traduci
Risposta dalla struttura: Dear Sir/Madam You Ning,Thank you for sharing your feedback. We sincerely apologize for any confusion regarding the sofa bed setup.Our standard practice is to leave the sofa bed unmade unless specifically requested, given that many of our guests with children prefer to share the bed with their parents.We understand how you feel and since then we have since worked to clarify the process and qualifications for setting up the sofa bed to avoid any future misunderstandings.We’re delighted to hear you enjoyed the breakfast, and we truly appreciate your understanding. We hope to welcome you back and provide a more seamless experience next time!Best Regards,Nozo Hotel Front Desk
Yu Qian
Camera matrimoniale
Soggiorno: mag 2024
Coppia
3 recensione
4.0/5
Molto buono
Pubblicata: 7 giu 2024
hotel was good but it was hard to get to use the washer as there were only 2 available. some were in use for 2h or more at a time as they were using the dryer function, causing us to have to wait at least 1h each time to wash a batch of clothes.
Traduci
Risposta dalla struttura: Dear Sir/Madam Yu Qian,Thank you for sharing us your review. We're glad to hear that you had a wonderful stay at Nozo Hotel.We apologize for the inconvenience you had with our laundry facilities. As we take your feedback into consideration and discussing them with our team, we are currently looking into improving them to ensure a more seamless experience.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay with an improved coin laundry facility!Best Regards,Nozo Hotel Front Desk
MarkTT
Camera matrimoniale
Soggiorno: apr 2024
Famiglia
17 recensione
5.0/5
Eccezionale
Pubblicata: 21 mag 2024
Location is at the top of the hill steps away from the Furano ski station. Superb staff!
Traduci
Risposta dalla struttura: Dear Sir/Madam,Thank you for leaving us a review. We're happy to hear that you have enjoyed your stay at Nozo Hotel, and we're thrilled to hear that our staff has helped make your stay comfortable.We hope to have the opportunity to welcome you back again soon.Best Regards,Nozo Hotel Front Desk
Utente ospite
Camera matrimoniale
Soggiorno: dic 2023
Coppia
2 recensione
1.0/5
Pubblicata: 6 feb 2024
the bad trip ever, this hotel is unreasonable, only look for the money, never considerate the situation , for people who consider this hotel, you have to prepare the hotels unreasonable service,and prepare more and more money for any delay or late check in or flight delay. no refund and help
Traduci
Risposta dalla struttura: Dear Sir/Madam,We understand your feeling, and we thank you that you still took the time to leave us a review. We deeply apologize for the inconvenience that you have experienced during your stay. We’ll review your comment as we work on improving our late check-in policies and communication. If there is anything else you'd like for us to specifically improve upon, please don't hesitate to directly contact us and let us know.We hope to still have the chance to welcome you again with a much more improved service.Once again we'd like to sincerely appreciate your feedback.Best Regards,Nozo Hotel Front Desk
Utente ospite
Superior King
Soggiorno: nov 2023
Coppia
19 recensione
4.7/5
Fantastico
Pubblicata: 2 gen 2024
Great hotel and facilities. Restaurant is very expensive compared to local options. Lovely onsen and bar. A few teething problems like irregular cleaning but great location for skiing. Bed very comfortable.
Traduci
Risposta dalla struttura: Dear Sir/Madam,Thank you very much for your review! We appreciate the feedback that you have given us and we're glad to hear that you had a comfortable stay at our hotel. Do let us know if there is anything else that we could improve on.We hope to have the opportunity to welcome you back again on the next skiing season!Best Regards,Nozo Hotel Front Desk