Pestana Ocean Bay Resort

Recensioni su Pestana Ocean Bay Resort

Pestana Ocean Bay Resort

Praia Formosa, Sao Martinho, Funchal, Madeira, 9000-247, PortugalDettagli hotel
Pestana Ocean Bay Resort
Pestana Ocean Bay ResortPestana Ocean Bay ResortPestana Ocean Bay Resort
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1 notte

Recensioni degli ospiti

4.3/5
Molto buono
61 recensione
Recensioni verificate
Ubicazione4.4
Strutture e servizi4.3
Servizio4.4
Pulizia4.4
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Tutte le recensioni(61)
Recensioni positive(45)
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Recensioni negative(4)
santosAline
Camera Superior Matrimoniale/Doppia con Letti Singoli con Vista Mare
Soggiorno: apr 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 1 mag 2024
È davvero molto buono, i dipendenti sono cordiali, il cibo è molto buono, molto tranquillo e TUTTO è buono. Non vediamo l'ora di tornarci.
Testo originaleTraduci con Google
Utente ospite
Camera Classica (per una persona, con vista sulla piscina)
Soggiorno: apr 2024
Solo
3 recensione
5.0/5
Eccezionale
Pubblicata: 19 apr 2024
L'ho affittato per una notte. la stanza al 1° piano aveva un'amaca, molto bella. Tutto compreso è stato fornito bene.
Testo originaleTraduci con Google
Utente ospite
Soggiorno: set 2023
Lavoro
255 recensione
4.0/5
Molto buono
Pubblicata: 21 set 2023
Good,not perfect
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Utente ospite
Camera Classic Matrimoniale/Doppia con Letti Singoli con Vista Mare
Soggiorno: mag 2024
Famiglia
2 recensione
4.7/5
Fantastico
Pubblicata: 25 mag 2024
boa localização
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Utente ospite
Soggiorno: set 2023
Lavoro
5 recensione
4.7/5
Fantastico
Pubblicata: 2 dic 2023
Quartos antigos
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Federica C
Soggiorno: ago 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 15 ago 2024
Disponibilità del personale ottima. Posizione buona e ottimo servizio Gentili nel venire incontro ad ogni esigenza o richiesta necessaria. Cibo in abbondanza, ad ogni ora e per ogni allergia. Ragazzi della reception sempre con il sorriso. Consigliato!
Risposta dalla struttura: Dear Mrs. Federica C, On behalf of the entire team at Pestana Ocean Bay, we would like to thank you for your kind feedback. It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories. We look forward to hosting you again soon at our hotel! Warm regards, The Team at Pestana Ocean Bay
federicadT1929LL
Soggiorno: set 2023
Coppia
5.0/5
Eccezionale
Pubblicata: 9 set 2023
Abbiamo fatto una settimana stupenda in questo hotel fronte oceano e con ottimi servizi. Le piscine ed il giardino molto curati. La stanza era molto grande e pulita con una qualità del sonno eccezionale. Per quanto riguarda il mangiare è vario e ben rifornito anche a colazione.
Risposta dalla struttura: Gentile Signora Federica, A nome di tutto il nostro team al Pestana Ocean Bay, vorremmo ringraziarla per il suo feedback molto positivo. La sua opinione è fondamentale per continuare a migliorare il nostro servizio e anticipare le esigenze dei nostri Ospiti. Siamo felici di sapere che abbiamo soddisfatto le sue aspettative. È stato un vero piacere per noi averla come ospite e speriamo di poterla ospitare nuovamente in futuro. Cordialmente, Il team del Pestana Ocean Bay
MELIX73
Soggiorno: mag 2022
Altro
3.0/5
Pubblicata: 3 mag 2022
I PRO: E' in una posizione strategica e favolosa, direttamente sulla spiaggia di Praia Formosa e il rumore delle onde del mare è fantastico. La struttura e ben curata, dispone di 2 piscine esterne + idromassaggio esterno, le camere sono molto spaziose, immerso nel verde con un giardino curatissimo. Il personale della reception è MOLTO DISPONIBILE e GENTILE. I CONTRO: il cibo, ma ci tengo a precisare che noi italiani siamo esigenti. Cucina prettamente internazionale, orientata verso tedeschi, inglesi, francesi, poca scelta di pietanze, la pasta è meglio lasciar perdere, non vi avvicinate alla macchinetta del caffè fuori perchè il caffè prende un cattivo gusto e i bicchieri sanno da "freschino". Manca del tutto animazione italiana, solo karaoke inglese/tedesco/francese. Non c'è mini club.
Risposta dalla struttura: Gentile Cliente, A nome di tutto il nostro team al Pestana Ocean Bay, vorremmo ringraziarLa per averci fornito il Suo feedback. La Sua opinione è fondamentale per noi per migliorare continuamente nell'anticipare le esigenze, le preferenze e le aspettative dei nostri Ospiti. Siamo stati felici di sapere che ha avuto un’esperienza positiva al Pestana Ocean Bay. Allo stesso tempo, vorremmo scusarci per non aver soddisfatto completamente le Sue aspettative. Ci scusiamo per gli eventuali disagi causati. Abbiamo condiviso i Suoi commenti con i nostri team per garantire che vengano apportati miglioramenti. È stato un vero piacere per noi averLa come nostro Ospite e speriamo ci conceda un'altra opportunità di ospitarLa nel nostro hotel e riconquistare la Sua fiducia durante la Sua prossima visita. Cordiali saluti, Il team di Pestana Ocean Bay
659tatjanap
Soggiorno: ott 2024
Coppia
4.0/5
Molto buono
Pubblicata: 12 ott 2024
Good location. Quiet spacious rooms with ocean views. Basic food selection but compensated by the selection of drinks. Transfer to the center of Funchal. Many free sunbeds near the pool. Possibility to use the sauna and steam room. Attentive staff
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Risposta dalla struttura: Dear Guest, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests. We thank you for your stay, and we look forward to welcoming you again soon at Pestana Ocean Bay. Kind regards, The Team at Pestana Ocean Bay
Holland2612
Soggiorno: ott 2024
Coppia
4.0/5
Molto buono
Pubblicata: 3 ott 2024
The hotel is a little dated but that didn't stop us from enjoying our stay. We had a couple of issues and they were resolved quickly & professionally. Micaela Nunes on reception was SO lovely and reassuring & her customer service is a asset to the Pestana group. The food was on the whole good ( we were all inclusive) the dessert sections was much the same every day & needs to be improved. The walk to Camera de Logos fishing village take about 50mins & is well worth the walk. It was extremely hot for our visit - we walked to Fuchanal but found it too much in the heat. Taxi's are about 10 - 15 euros to get to the centre.
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Risposta dalla struttura: Dear Mr. Holland2612, Thank you for your feedback on your stay at Pestana Ocean Bay. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Ocean Bay, and we look forward to welcoming you again soon. Best regards, The Team at Pestana Ocean Bay
Sandy G
Soggiorno: ago 2024
Famiglia
4.0/5
Molto buono
Pubblicata: 19 ago 2024
As described in other reviews, this hotel was right on the beach. Pools are lovely and you can always get a sunbed. Rooms are dated but very clean. Staff are friendly. Not much going on with entertainment. Food is healthy and fresh. Lovely overall.
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Risposta dalla struttura: Dear Mrs. Sandy G, On behalf of our entire team at Pestana Ocean Bay, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Ocean Bay. Best regards, The Team at Pestana Ocean Bay
tomasbZ602OX
Soggiorno: ago 2024
Solo
3.0/5
Pubblicata: 16 ago 2024
My arrival at the hotel was smooth, with a quick and efficient check-in process. The room was ready upon arrival, though it was somewhat dated. While it was well-maintained, the absence of air conditioning made the room quite warm on hot days. The ceiling fan helped, but it wasn't sufficient. The fridge worked well after I consulted the reception on how to operate it.The hotel is conveniently located on the beach, though it's a pebbly shoreline. The transfer from the airport took about 20-25 minutes, depending on the number of stops.I noticed the QR code contains excessive and unnecessary information; a simplified version would be more user-friendly.The main drawback was the all-inclusive food. The variety was limited, with little distinction between themed nights, if they were offered at all. The drinks were quite strong, but staff were accommodating when I requested less alcohol in mine. A positive aspect was the availability of picnic lunches for days out, which was very convenient.The hotel has great potential, especially if renovated and with improved food offerings. The staff were always polite and helpful. However, the entertainment team did not engage with me, seeming to focus primarily on German and French guests, so I can't comment on their activities.Overall, I would consider staying here again if the price remains competitive.
Traduci
6/7
Risposta dalla struttura: Dear Guest, On behalf of our entire team at Pestana Ocean Bay, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Ocean Bay. Best regards, The Team at Pestana Ocean Bay
Gavin H
Soggiorno: lug 2024
Viaggio con amici
5.0/5
Eccezionale
Pubblicata: 19 lug 2024
We returned to Madeira for a 10 day holiday and decided to try a slightly cheaper hotel than previous. We were not disappointed. The hotel may feel dated in some areas but the staff and location made up for this. We stayed in a premium room on floor seven. It was a bit dated in decor but the bonus was its size and a nice balcony overlooking the ocean ( we watched dolphins in the morning just off-shore). The room was spotless and cleaned everyday by the friendly staff no matter what time we seemed to get up. The food was very good throughout the day and night with plenty to chose from but it is more of a continentral flavour ie: no chicken nuggets and chips. We loved it. Dining and night time drinks sat outside was lovely and with most of the guests being French it made for a lovely background burble. It might be worth while learning the dance Le Madison as they all got up everynight to do it, great entertainment. The bar staff were very friendly with very large measure but the cocktails didnt quite hit the mark. Self service beer pumps helped me get my steps in everyday as I was a frequent visitor. As a note the bar shuts at 11pm and the hotel does go very quiet apart from the melodic noise of the waves. The pool area was lovely and kept very clean, we could always find sunbeds for the five of us and the enteratinment staff were great. You can have a nice walk along the coast into Funchal if feeling energetic or just grab a taxi or the free shuttle bus from the hotel. Funchal is a great place to wander around with a variety of restaurants and bars. Altogther a thumbs up from all of us and we would visit again.
Traduci
Risposta dalla struttura: Dear Mr. Gavin H, On behalf of the entire team at Pestana Ocean Bay, we would like to thank you for your kind feedback. It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories. We look forward to hosting you again soon at our hotel! Warm regards, The Team at Pestana Ocean Bay
Amy B
Soggiorno: lug 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 18 lug 2024
Very nice hotel, staff are very friendly and helpful. The room was very spacious and comfortable, with a hammock and view looking out onto the pool. When we first arrived the door to our balcony was a bit stiff and we couldn’t get it open, however we went and spoke to the receptionist lady, who was kind enough to come to our room to fix it straight away. There was a great selection of food each day, and overall it was very tasty. The location is very beautiful, the hotel overlooks the sea and the beach is only a five minute walk away. It is however a bit out of the way from the town, so consider catching a bus or getting a taxi. All in all, we had a lovely time at this hotel and would definitely stay again.
Traduci
Risposta dalla struttura: Dear Mrs. Amy B, Thank you for your feedback on your stay at Pestana Ocean Bay. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Ocean Bay, and we look forward to welcoming you again soon. Best regards, The Team at Pestana Ocean Bay
Liz P
Soggiorno: lug 2024
Solo
4.0/5
Molto buono
Pubblicata: 14 lug 2024
There are a lot of positives and negatives about this hotel Firstly the reception staff are truly amazing, I was a late check in, so they got me sandwiches and fruit and helped me with my luggage Helped me with getting the bus into Funchal and I even booked a couple of trips My room was clean and yes it does need updating, no a/c just an overhead fan, bed was really hard and it was a plastic mattress so got very hot, pillows need replacing, my fridge didn’t work Food was okay not brilliant but still edible Entertainment was fine There are no local shops nearby but there are a few restaurants nearby Location and views from the balcony truly amazing Would I go back, definitely yes
Traduci
Risposta dalla struttura: Dear Mrs. Liz P, We were delighted to hear that your recent stay at Pestana Ocean Bay was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback. Many thanks for choosing Pestana Ocean Bay for your holiday. We look forward to hosting you again soon at our hotel. Kind regards, The Team at Pestana Ocean Bay