Utente ospite
29 dicembre 2023
NO HOT WATER! Management did nothing, offered a 50% discount on our NEXT STAY, as if we are coming back to a horrible motel in a place thousands of miles from home. I wasn't expecting luxury accomodations, but I was expecting HOT WATER. The wifi also never worked, which wouldn't have been a big deal if there was decent cell service but there isn't. Management just apologized and did nothing. I would not be surprised if they saw we were from the US and deliberately put us in the room with the broken water heater since they knew we weren't going to be repeat customers. The laundry they say they have on their website also "doesn't work well" we were told at check-in but the management would put laundry in the washer / dryer they use for the towels. The hand soap in the rooms was so watered down we didn't even realize it was soap. The rooms were clean but the beds were hard.
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