Recensioni su Holiday Inn Frankfurt - Alte Oper, an IHG Hotel

Risposta dalla struttura: Dear Schmoni,Thank you for taking the time to share your positive feedback about your mother and sister's experience at the Holiday Inn Frankfurt - Alte Oper. We are delighted to hear that they appreciated the cleanliness of our establishment and the convenience of our central location. We're also pleased to know they enjoyed our breakfast offerings.However, we are concerned to hear about the discomfort they experienced in the surrounding area. We would like to assure you that the safety and well-being of our guests are of paramount importance to us. We sincerely apologise for any unease they may have felt.We hope to have the opportunity to welcome you or your family back to our hotel in the near future.Best regards, Your Holiday Inn Frankfurt - Alte Oper Team

Risposta dalla struttura: Dear si-il,Thank you for taking the time to share your feedback regarding your stay at the Holiday Inn Frankfurt - Alte Oper. We are delighted to learn that you appreciated our hotel's central location, close to the station and famous places. It's always a pleasure to know that our guests can conveniently explore the city.Moreover, we're glad to hear that you enjoyed our breakfast. We strive to offer a wide variety of high-quality options to start your day off right, and we're pleased that this aspect of your stay met your expectations.Thank you once again for your positive comments. We hope to have the pleasure of welcoming you back on your next visit to Frankfurt.Best regards,Your Holiday Inn Frankfurt - Alte Oper Team

Risposta dalla struttura: Dear nisanat nimmansoontorn,Thank you for sharing your experience about your stay at Holiday Inn Frankfurt - Alte Oper. We are pleased to hear that you appreciated the modernity of our hotel and found it to your liking.We are glad to know that you found our location convenient, being just a short walk from the central station. We understand the importance of a strategic location for our guests and aim to provide easy access to the city's major hubs.It's great to hear that you enjoyed our breakfast offerings. We strive to provide a good variety of quality options to start your day right.Your feedback about our staff is also much appreciated. We always aim to deliver excellent service to our guests and your comments will help us in our continuous efforts to improve.We hope to have the pleasure of welcoming you back on your next visit to Frankfurt.Best regards,Your Holiday Inn Frankfurt - Alte Oper Team

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your recent experience at Holiday Inn Frankfurt - Alte Oper. We are delighted to hear that you had an enjoyable stay with us.Your commendations on our hotel's convenient location, spacious and clean rooms are highly appreciated. We are also pleased to know that our staff was able to assist you promptly and efficiently, especially with your request for a hairdryer. We strive to provide excellent service and it is always gratifying to receive such positive feedback.We are also thrilled to know that you enjoyed our breakfast buffet. We understand the importance of a hearty meal to start off the day, and we are glad that our breakfast offering met your expectations.Your recommendation is the highest compliment we could receive and we look forward to your next visit at the Holiday Inn Frankfurt - Alte Oper.Best regards,Your Holiday Inn Frankfurt - Alte Oper Team

Risposta dalla struttura: Dear Guest,Thank you for sharing your experience at the Holiday Inn Frankfurt - Alte Oper. We are delighted to hear that you appreciated the quality of our rooms and found our location convenient for your business needs.Our goal is to provide a comfortable and enjoyable environment for our guests, and your positive feedback is a testament to our efforts. We are committed to maintaining the high standards that you enjoyed during your stay.We look forward to welcoming you back and meeting your expectations once again on your next business trip to Frankfurt.Best regards,Your Holiday Inn Frankfurt - Alte Oper Team.

Risposta dalla struttura: Dear Travel Monkey,Thank you for taking the time to share your feedback following your recent stay at Holiday Inn Frankfurt - Alte Oper. We are glad to hear you appreciated the decor and found our check-in process to be efficient and polite. It is our continuous endeavour to provide our guests with the best service experience.However, we regret to learn that you were not completely satisfied with the breakfast choices and the room amenities. We always aim to provide a varied selection for breakfast and comfortable in-room amenities to ensure that our guests have a pleasant start to their day and a relaxing stay.Your comments provide us with valuable information that helps us improve our services, and we appreciate your honest feedback. We hope to have the opportunity to serve you better in the future. Best Regards,Your Holiday Inn Frankfurt - Alte Oper Team

Risposta dalla struttura: Dear Doris,Thank you for sharing your experience with us. We are delighted to hear that you found our location convenient for your needs. Indeed, our proximity to the convention center and various local attractions is something we are very proud of at the Holiday Inn Frankfurt - Alte Oper.It's also great to know that you found it easy to explore the diverse food options in our vicinity. The culinary scene in Frankfurt is truly exciting and we're glad you had the opportunity to enjoy it.We look forward to having the opportunity to serve you again in the future. With warm regards,Your team at the Holiday Inn Frankfurt - Alte Oper.

Risposta dalla struttura: Dear Darren Charlton,Thank you very much for sharing your experience with us. It pleases us that you have found your stay at the Holiday Inn Frankfurt - Alte Oper to be 'quite good' and that our hotel has met your expectations. We have noted your comment about the surroundings. We understand that every guest's preference may vary, and we always aim to ensure that the experiences of our guests are comfortable and enjoyable.We hope that we will have the pleasure of welcoming you back in the near future.Best regards,Your Holiday Inn Frankfurt - Alte Oper Team

Risposta dalla struttura: Dear Cedric, We are grateful for your feedback regarding your stay at the Holiday Inn Frankfurt - Alte Oper. It is wonderful to hear you found our rooms clean and the check-in process smooth. We also appreciate your positive comments on our gym facilities and breakfast spread.Your safety is our utmost priority and we regret that you felt uncomfortable due to the location. We value your feedback and will take note of your comments to ensure we continually improve our services and facilities.We hope that despite this, your overall stay with us was pleasant and that we will have the pleasure of welcoming you back again in the future. Best regards, Your Holiday Inn Frankfurt - Alte Oper Team

Risposta dalla struttura: Dear Valued Guest,It's wonderful to hear that you found our hotel conveniently located and easy to access. Our location near Frankfurt's central railway station is indeed one of our highlights. We strive to provide our guests with an effortless journey and we're pleased to know that we were able to do so for you.Best Regards,NadiaFront Office

Risposta dalla struttura: Dear Mengfei,Thank you for taking the time to leave us such a positive review. We are truly honoured to be your hotel of choice whenever you travel to Frankfurt. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. We are looking forward to hosting you again in the future. Best regards,Your Holiday Inn Frankfurt - Alte Oper Team

Risposta dalla struttura: Dear Guest,Thank you for sharing your positive experience at our hotel. We are delighted to hear that you found our front desk helpful and our rooms spacious. Our goal is to create a comfortable and welcoming environment for our guests, and we're glad to know we succeeded during your stay.Your kind words about our location are greatly appreciated as well. We always aim to provide a convenient base for our guests to explore and enjoy the city.We truly appreciate your feedback and look forward to the opportunity to serve you again in the future.Best regards,Your Holiday Inn Frankfurt - Alte Oper Team

Risposta dalla struttura: Hello dear Guest,we truly appreciate your review and we are glad you had a nice tome at our hotel! We hope to see you again in the future! Best Regards Holiday Inn Frankfurt Alte Oper Team.

Risposta dalla struttura: Dear Xueying,Thank you for taking the time to share your experience at Holiday Inn Frankfurt - Alte Oper. We're pleased to hear that you found our location convenient for your needs and that our staff made a positive impression with their friendliness and helpfulness. Your comfort and satisfaction are our top priorities, and we're dedicated to providing an environment that meets the high standards our guests expect. We appreciate your feedback as it helps us to continually improve our services.We look forward to welcoming you back in the future.Best regards,Your Holiday Inn Frankfurt - Alte Oper Team