Recensioni su Muong Thanh Luxury Quang Ninh Hotel

Risposta dalla struttura: Dear Mr De Boer,We thank you very much for taking the time to provide your comments about the hotel!On behalf of the Hotel Management Board, we would like to acknowledge your valuable contributions when staying at the hotel recently in terms of facilities and service quality at the hotel. We will work to improve these situations.Hopefully we will have the opportunity to serve you again in the near future so you can feel our changes and further improve service quality.Best regards!Nguyen Dinh Chinh (Mr.)General Manager

Risposta dalla struttura: Dear Value Guest,Thank you for choosing Muong Thanh Luxury Quang Ninh Hotel as a destination to stay and experience the hotel’s service and for taking your valuable time to share your experience at the hotel during your recent vacation.We are very pleased that you appreciated the quality of the hotel's services, especially the breakfast and room upgrade for you. However, we are very sorry about the noise on the beach, which has affected your vacation. I will work with relevant departments to check and improve window soundproofing.We hope to welcome you back to experience our service in the near future.Nguyen Hai Nam (Mr.)General manager

Risposta dalla struttura: Dear Sir/Madam.First we apologize for the situation you have encountered. In the case you encountered we have checked the information. Trip.com informed us by email but did not contact our hotline. So when When the customer service department worked, your room was charged due to your failure to check in. We are sorry for the situation you encountered. Yours sincerely Nguyen Hai Nam ( Mr. )General Manager

Risposta dalla struttura: Dear Valued Customer,Thank you for taking the time to share your review of your recent stay at our hotel. Firstly, please accept our sincerest apology for the unsatisfactory experiences you encountered during your stay. Our goal has always been to provide the best service to our guests, and we regret that we were not able to meet your expectations.We greatly appreciate your feedback and we will use it to improve our services and provide a better experience for our guests.Hotel management.

Risposta dalla struttura: Dear Valued Customer,Thank you for taking the time to share your review of your recent stay at our hotel. Firstly, please accept our sincerest apology for the unsatisfactory experiences you encountered during your stay. Our goal has always been to provide the best service to our guests, and we regret that we were not able to meet your expectations.We greatly appreciate your feedback and we will use it to improve our services and provide a better experience for our guests.Hotel management.

Risposta dalla struttura: Thân gửi Qúy khách hàng,Thay mặt toàn thể nhân viên khách sạn Mường Thanh Luxury Quảng Ninh, chúng tôi xin được cảm ơn Quý khách đã lựa chọn lưu trú tại khách sạn!Nhằm mục đích nâng cao chất lượng dịch vụ, chúng tôi rất mong muốn nhận được các phản hồi của quý khách hàng và rất trân quý phản hồi và đánh giá của Quý khách về kỳ nghỉ vừa qua.Mường Thanh tự hào là chuỗi khách sạn thuần Việt lớn nhất Đông Dương, vì vậy chúng tôi rất vui mừng khi thấy Quý khách đã có một kì nghỉ vui vẻ tại khách sạn. Đây cũng là niềm tin và động lực cho nhân viên khách sạn trên hành trình nâng cao chất lượng dịch vụ khách hàng.Một lần nữa, chúng tôi cám ơn Quý khách đã dành thời gian quý báu để phản hồi về trải nghiệm của mình tại khách sạn.Rất mong được đón tiếp Quý khách tại khách sạn Mường Thanh Luxury Quảng Ninh trong thời gian tới.Trân trọng!Nguyễn Đình Chỉnh (Mr)Giám đốc điều hành khách sạn

Risposta dalla struttura: Dear Value guest, Good morning from Mường Thanh Luxury Quảng Ninh! Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh Luxury Quang Ninh, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Nguyen Dinh Chinh (Mr.) General manager

Risposta dalla struttura: Dear Value Guest,Thank you for taking the time to evaluate our hotel services. We are very pleased that you had a happy and comfortable stay at Muong Thanh Luxury Quang Ninh Hotel. Hopefully if we have the opportunity, we will have chance to welcome you again when visiting Ha Long city. Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,Nguyen Dinh Chinh (Mr.)General Manager

Risposta dalla struttura: Dear Value Guest,Thank you for choosing Muong Thanh Luxury Quang Ninh Hotel as a destination to stay and use the hotel’s service and thank you for taking your valuable time to share your experience at the hotel during your recent vacation.We are very pleased that you appreciated the quality of the hotel's services, especially the breakfast and room upgrade for you. However, we are very sorry about the inconvenience about the bathroom which has affected your vacation. I will work with relevant departments to check and improve that.We hope to welcome you back to experience our service in the near future.Nguyen Dinh Chinh (Mr.)General manager

Risposta dalla struttura: Dear Sir/Madam, Thanks a lot for your choosing our hotel for your vacation in Ha Long We are glad to hear your positive feedback, we appreciate that much as your contribution could review and improve our services,products. Welcome you to return again someday soon. Best regards and we hope all the best wishes to you and your family.Yours sincerely Nguyen Hai Nam ( Mr. )General Manager Muong Thanh Luxury Quang Ninh Hotel

Risposta dalla struttura: Dear Value guest, Good morning from Mường Thanh Luxury Quảng Ninh! Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh Luxury Quang Ninh, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Nguyen Dinh Chinh (Mr.) General manager

Risposta dalla struttura: Dear Value guest, Good morning from Mường Thanh Luxury Quảng Ninh! Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh Luxury Quang Ninh, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Nguyen Dinh Chinh (Mr.) General manager

Risposta dalla struttura: Dear Sir/Madam, Thanks a lot for your choosing our hotel for your vacation in Ha Long We are glad to hear your positive feedback, we appreciate that much as your contribution could review and improve our services,products. Welcome you to return again someday soon. Best regards and we hope all the best wishes to you and your family. Yours sincerely Nguyen Hai Nam ( Mr. )General Manager

Risposta dalla struttura: Dear Sir/Madam, Thanks a lot for your choosing our hotel for your vacation in Ha Long We are glad to hear your positive feedback, we appreciate that much as your contribution could review and improve our services,products. Welcome you to return again someday soon. Best regards and we hope all the best wishes to you and your family. Yours sincerely Nguyen Hai Nam ( Mr. )General Manager