Recensioni su SOALTEE Westend Premier Messe Frankfurt

Risposta dalla struttura: Dear guest,Thank you for your stay and for rating us. We are really sorry about your bad experiences regarding our front desk staff and that you weren't treated the way you should have been. We will discuss the case with our service team to make sure it does not happen again. Once again, we want to apologize, and we hope to get a second chance to convince you of our high-level standard. Kind regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager

Risposta dalla struttura: Dear Guest,Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Frankfurt soon!Your H-Hotels team,Stefanie Bergforth - Online Reputation Management

Risposta dalla struttura: Dear guest, Thank you for feedback! We are sorry that not everything was to your satisfaction. Hopefully we can convince you next time and we will try to improve your advice. Until then we wish you a great time! Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager

Risposta dalla struttura: Dear guest, your rating is amazing! Thank you so much for your visit.Our entire team is already looking forward to welcome you again and wishes you all the best from Frankfurt!Your H-Hotels Team, Chiara Morano – Online Reputation Manager

Risposta dalla struttura: Dear guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the H4 Hotel Frankfurt Messe!King regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager

Risposta dalla struttura: Dear guest,Thank you for your review. We hope that you liked our hotel despite the parking fee and that you had a pleasant stay. We would be very pleased to welcome you back.Your team from the H-HotelsSergej Rosenberg - Online Reputation Manager

Risposta dalla struttura: Dear guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Frankfurt Messe!King regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager

Risposta dalla struttura: Dear guest,Thank you very much for sharing some great impressions with our future guests. We hope to welcome you soon back again for some memorable days in our hotel.With much appreciation,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager

Risposta dalla struttura: Dear guest, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our facilities met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us soon again.Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager

Risposta dalla struttura: Lieber Gast, tausend Dank für Ihr wundervolles Feedback, über das sich das gesamte Team sehr gefreut hat. Schön, dass wir Sie von unserem Hotel überzeugen konnten. Hoffentlich sehen wir uns bald wieder!Ihr Team von den H-HotelsSergej Rosenberg - Online Reputation Manager

Risposta dalla struttura: Dear Guest,Thank you so much for your positive review and valuable feedback! We are delighted to hear that you enjoyed the comfort of our rooms and that our sauna contributed to your relaxation. It's great to know that our breakfast once again met your expectations. We look forward to welcoming you back soon!Sincerely,Your H-Hotels Team,Anika Müller - Online Reputation Manager