Palais Médina Riad Resort

Recensioni su Palais Médina Riad Resort

Palais Médina Riad Resort

Boulevard Allal El Fassi, Fes, Fes-Meknes, 30000, MoroccoDettagli hotel
Palais Médina Riad Resort
Palais Médina Riad ResortPalais Médina Riad ResortPalais Médina Riad Resort
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1 notte

Recensioni degli ospiti

3.8/5
Buono
41 recensione
Recensioni verificate
Ubicazione3.9
Strutture e servizi3.8
Servizio3.7
Pulizia3.8
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Tutte le recensioni(41)
Recensioni positive(8)
Recensioni con foto/video(1)
Recensioni negative(1)
Utente ospite
Camera Standard matrimoniale - fumatori
Soggiorno: ago 2023
Coppia
42 recensione
3.0/5
Pubblicata: 4 ott 2023
Good location - clean rooms - average breakfast. Has parking. Courteous - serious staff. Nice swimming pool. A bit expensive compared to other hotels. Clean but old hotel. Worth of money (5/10)
Traduci
Risposta dalla struttura: Dear Guest ;A warm thank you for your amazing review following your recent experience at the Palais Medina & SPA FEZ .Our team will definitely be happy and thrilled to read your compliments, we are also very happy that you enjoyed your stay with us. We would be glad to welcome you back soon .Palais Medina & SPA Team .
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: gen 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 2 mar 2024
Very nice hotel top
Traduci
Risposta dalla struttura: Dear guest,Thank you for choosing Palais Medina Fes for your stay and for sharing your positive feedback. We are delighted to hear that you had a great experience with us.We look forward to welcoming you back to Palais Medina Fes for another enjoyable stay.Best regards,Palais Medina Fes team
Houria Laghrib
Camera Deluxe matrimoniale
Soggiorno: apr 2024
Coppia
2 recensione
3.7/5
Pubblicata: 20 mag 2024
Bonjour j'ai été déçu de notre séjour dans cet hôtel car nous avons précisé qu'on était des nouveaux mariés arrivée fatiguée à la chambre il manquait beaucoup de choses. la chambre était vide pas de bouteille d'eau pas de verre pas de chausson chambre plein de poussière. Un hôtel 5 étoiles la chambre devrait être irréprochable. Donc je ne retournerai pas dans cet hôtel.
Traduci
Risposta dalla struttura: Chère Mme Laghrib,Tout d'abord, nous tenons à nous excuser pour ce désagrément et nous traiterons votre commentaire avec une très grande attention.Auriez-vous le gentillesse de nous envoyer un mail pour que nous puissions avoir plus de détails et remédier à cet incident dans les plus brefs délais. Cordialement, Palais Medina & Spa Team
Utente ospite
Camera Standard matrimoniale - fumatori
Soggiorno: dic 2023
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 4 gen 2024
Lo esperado
Traduci
Risposta dalla struttura: Dear Guest ; Thank you for sharing your feedback regarding your recent stay at Palais Medina Fes.We're pleased to hear that your experience met your expectations. Our team strives to provide exceptional service and a memorable stay for all our guests.If there's anything specific you'd like to highlight or if you have any further comments, please don't hesitate to reach out. We value your feedback and hope to welcome you back for another wonderful stay.Best regardsPalais Medina & SPA Team
Siham
Camera Deluxe matrimoniale
Soggiorno: lug 2024
Famiglia
4 recensione
1.7/5
Pubblicata: 5 ago 2024
A fuir !!!!ne correspond absolument pas à un 5*
Traduci
Risposta dalla struttura: Chère Siham,nous vous remercions d'avoir pris le temps de nous laisser un commentaire, nous aimerions que vous puissiez nous communiquer les raisons de votre mécontentement afin de solutionner toute éventuelle anomalie.Cordialement, Palais Medina & Spa Team
Utente anonimo
Camera Deluxe matrimoniale
Soggiorno: mar 2024
Coppia
4 recensione
3.0/5
Pubblicata: 28 apr 2024
L'Hotel ne répondais pas à mes attentes
Traduci
Risposta dalla struttura: Dear Guest,we would like to thank you for your review and we hope to welcome you again very soon and offer you a better experience.best regardsPalais Medina & Spa Team
Utente ospite
Camera Standard matrimoniale - fumatori
Soggiorno: giu 2023
Famiglia
14 recensione
3.2/5
Pubblicata: 25 lug 2023
Hôtel propre en général. Service reste à désirer Personnel sympa mais manque quelque service pour un hôtel 5 étoiles. Par exemple à la piscine on nous propose pas dès serviettes
Traduci
Risposta dalla struttura: Cher client , Tout d'abord merci d'avoir pris de votre temps pour nous poster votre avis suite à votre séjour parmi nous. Nous sommes très heureux que vous ayez apprécié la serviabilité du personnel . Nous avons pris en considération vos remarques pertinentes qui nous serons utiles pour améliorer notre qualité de service. Nous espérons vous recevoir bientôt pour une toute nouvelle expérience.Cordialement,Palais Medina Fes Team
Utente ospite
Camera Standard matrimoniale - fumatori
Soggiorno: nov 2023
Famiglia
16 recensione
5.0/5
Eccezionale
Pubblicata: 21 dic 2023
Mooie locatie goede service .
Traduci
Risposta dalla struttura: Dear Guest ;Thank you for choosing Palais Medina Fes for your recent stay. We're thrilled to hear that you had an enjoyable experience with us.Your feedback is invaluable, and we're grateful for your positive comments about our hotel. However, we're truly sorry to learn that you encountered issues with our breakfast service. Your experience doesn't meet our standards, and we apologize for any inconvenience caused.We're actively investigating the matter to ensure that our breakfast service is enhanced for a better experience for our guests in the future. Your feedback is instrumental in our continuous improvement efforts.We hope to have the opportunity to welcome you back and provide you with an improved experience that truly reflects the high standards we aim for. Please feel free to reach out if there's anything else we can assist you with.Palais Medina & SPA FES