Hotel Hotel per famiglie a San Clemente

L'hotel è adeguato. Il letto è comodo. Tutto era pulito e ben mantenuto. La piccola cucina era pulita e conveniente. Il WiFi è eccellente. Buone scelte per la TV via cavo. I mobili non sono particolarmente comodi. Il punto di partenza e la ragione per cui non torneremo (questa era la nostra seconda permanenza in 4 anni) è la donna brutta al receptionist. L'hotel ha una politica di disattivare la chiave della stanza alle 10 del giorno del check-out, di cui non vi informano. Dovevamo tornare a lasciare un tappo, girare il lavastoviglie e prendere l'ultimo sacchetto. Il pulitore alla fine del balcone non era autorizzato a lasciarci tornare. Abbiamo andato in ufficio e un giovane ha attivato la chiave, nessuna domanda. Dopo un paio di minuti per arrampicarci, siamo tornati a girare le chiavi e abbiamo detto a una donna al ricevimento che sembrava piuttosto piccola per disattivare la chiave al di sopra dell'ora, che non avevamo mai visto prima in 50 anni di viaggio. Ha rinunciato a un documento, dicendo che lo avevamo firmato e sapeva che era ora dieci, ci ha chiesto se c'era un periodo di grazia, dicendo che c'era, ma nessuno ci ha detto. Questa è l'unica interazione che abbiamo avuto con il personale diverso dal primo controllo. La nostra esperienza è che questo tipo di rudezza autoritaria significa che ci sono altri problemi sul sito. Quindi non torneremo. Se vai, e hai bisogno di un paio di minuti per controllare, semplicemente non chiudere la porta e salvarti di ottenere la carta rinunciata in faccia. Ristoranti vicino a ciò che ci piaceva: Fig, MRK, Hot N Chile (India), e la Riviera che è nel resort e ci mangiamo lì due volte. Fatevi un viaggio a Laguna Beach e mangiate al Lumberyard sulla strada principale, Forest Avenue, dopo aver goduto i bellissimi negozi. Prenota la casa e il giardino di Hortense Miller a Laguna Beach per un'esperienza rinfrescante e unica.

We stayed four nights and had a wonderful time! Such a beautiful view of the ocean and the pier from the balcony. Great location to walk out and enjoy the beautiful San Clemente Beach. The hotel staff was friendly and courteous. The room was clean and comfortable. We absolutely loved our stay and look forward to coming again.

A Lil bit of Heaven indeed. An absolute gem of a hotel located in beautiful San Clemente with a very peaceful stay for 4 months making me want to even come here for a vacation in future when Colorado gets too hot or cold. The beach walks and bluff trails along the azure ocean coast and wide open ocean sky, were only a stone's throw away from the Holiday Inn Express San Clemente, were very pleasant and pleasing indeed, a real escape from the bustling world, with a shopping mall and excellent restaurants nearby make The Holiday Inn Express at San Clemente one of the best locations in the world I have stayed at. The staff, including Guzy, James, Jenny, Jack, Patrik, Kat, Frank, Rosa, Guadaloupe, Patty, and Rudy, are the most caring heart-felt people and are a true asset to the establishment, their friendly, hospitable and welcoming spirit made the stay here a joy. The location of the hotel is very, very convenient and close to the nuclear site I work at; the room was very comfortable and modern, with desks to work at in conjunction with excellent high-speed internet even when the hotel was fully booked, made this a productive office away for me. The bed was firm, and I really rested well and had the deepest refreshing many nights of slumbering sleep, with a revitalizing clean, modern shower and bathroom meticulously cleaned and prepared every day back to the hotels very high standard, the housekeeping staff Guadaloupe, Patty, and Juan are the best I have ever experienced in my many select extended hotel working stays around the civilized worlds hotels. I enjoyed waking to the sunrise, clear skies and the silhouetted palm trees, and the vibrant colours and fragrances of the bougainvillea were all like a gorgeous dream you do not want to wake up from. A charming and enjoyable working hotel indeed, I will always want to come back for more of this perfect experience and loving environment. The whole experience is like living in a cartoon of a very real high standard. A perfect hotel living experience. Thank you very much indeed.

Un hotel normale, in una bella città già amata di San Clemente. Nelle vicinanze della spiaggia, negozi e caffè. Prenotamo per la barbecue e chiariremo se funziona prima di entrare. Di conseguenza, grazie al personale, non ha funzionato, ha cercato di misurare il cilindro del gas, ma non ha aiutato, niente è stato in grado di bruciare normalmente. Ci sono colazione, ma c'è caffè, frutta, succo e torta nel pacchetto. Le camere sono decente, dove è necessario riparare

This hotel was supposed to have a really awesome breakfast bar with pancakes, cereal, sausage, etc. Since it was covid it was just a bag with a breakfast sandwich to put in the microwave, an apple, a granola bar and muffin. Pretty lame! Also the jacuzzi chemicals must have been off because it left my skin super irritated - dry and itchy which is a sign of improper chemical balance. Also the first night the jacuzzi was hot, the next day it was just a bit warmer than the pool. I asked the front desk and they said, ”if no one is using it they don't turn on the heat.” Well how are they supposed to know when and if someone will use it? It should be ready to go all the time! They said if you call ahead they will turn it on. Also they charged a fee of $1 per night per room for a ”safe fee” (we had 2 rooms X 3 nights). Super unnecessary and just fee padding if you ask me! When asked to remove it they told me that it was ”too late” and it was part of my booking via bookings dot com. One light fixture was broken in the room and my son's bedside lights were broken. Also the phone charger next to the bed was broken. For the price we paid, I expected everything to be in good condition. As far as decor, whoever thought that crown molding should be used to make a ”curtain valance” had zero decorating skills. They also could have done without the crown molding and ”pillar” type thing attached to the pony wall as that was pretty cheesy. Just stick to a basic crown molding around the ceiling. Also the shower was really weird in terms of adjusting the water temp and the shower head needs to be higher. I'm almost 6” tall and not everyone is a damn shorty! Also, on the last day, housekeeping did not make up the room which meant a pile up of dirty towels, no clean towels and the trash overflowing. The location is ok but about 1.5 to 2 miles on the freeway from ”town”.