Jilin, Cina: hotel con terme

The room was spacious and clean. We had a free room upgrade, and the room had a wonderful view looking out into the streets and we get nice sunlight in the day. Hotel location was really convenient and the hotel also provide free pick up from the train station. The staff were very friendly and helpful, they helped my friend ordered food delivery when she was feeling sick and stayed in for the day. Manager Dong even offered us free breakfast and entry to the hot spring which my friend greatly enjoyed. The breakfast was a very nice Chinese breakfast. We had a great stay here, thank you.

Subject: An Exceptional Stay Defined by Remarkable Service and Comfort I recently had the pleasure of staying at this hotel, and it was truly an exceptional experience from start to finish. The level of service here is world-class, particularly the housekeeping team. When I found my room a bit too warm and realized the windows were fixed, the staff proactively provided a fan to improve airflow. This, combined with the in-room humidifier, ensured a perfect night’s sleep. The room amenities were also incredibly thoughtful and comprehensive. The hotel facilities are a major highlight. The hot springs offer an impressive variety of both indoor and outdoor pools. Furthermore, the logistics are handled seamlessly; the shuttle service to and from the High-Speed Rail station was very convenient. For those visiting Changbaishan, the hotel offers a direct bus service (provided you have a ticket), which made my trip stress-free. I want to extend my sincere gratitude to Da Ling and Yin Ling. Their attentive care and constant check-ins throughout my stay made me feel truly valued and were the highlights of my trip. The dining experience was equally impressive. The breakfast buffet featured a wide variety of delicious options, and the on-site restaurant served a diverse menu where every dish was flavorful. Overall, I am thoroughly impressed. I will certainly choose to stay here again on my next visit.

The first visit to this hotel was full of warmth and overwhelming hospitality. I still can't forget how they welcomed us the moment we arrived at the hotel. Firstly, we were overwhelmed by the staff during our arrival. They all came out to greet us and help with our luggages and belongings all the way in to the hotel. Secondly, with the seamless check in to our rooms and fruit platter, every gesture was well thought by the hosts. Thirdly, they prepared a sumptuous dinner for us. Simple local delicacies yet tasted really good. The number of ginsengs in the appetiser surprised us! From the portion to the presentation of food, we can taste the difference and feel they put in their heart to make everything better. Lady boss was generous to treat us a bottle of local rice wine during our mealtime. Tasted really good and special! We like that drink!! Additionally, we were asked for timing to eat breakfast and they would prepare that before our specific timing. They even asked us for our preference and customise breakfast for us. Breakfast was served and tasted as good as dinner! Freshly prepared and done meticulously by the kitchen. Lastly, lady boss gave us an impromptu complimentary tea session after dinner. A unique and interesting experience indeed. Never seen and tried it before. It's a heating device with net on it, put the heating pot for stirring and cooking our own tea from scratch. Meanwhile, we have the finger snacks and nuts to roast on the heating rack (as shown in the pictures) while waiting for our tea. In between, they would guide us how to prepare the tea. It was a chill and relaxing session. We enjoyed chit chatting while roasting our tea in the cafe. It felt so warmth especially when it was snowing heavily outside. The vibes were superb! I had many enquiries and the lady at the counter helped me out a lot without hesitation. She tried all her means to help us. The lady at the hot spring was very friendly and provide good services too! The staff from the hot spring, restaurant, concierge, driver and even lady boss all were very attentive, friendly and nice at any point of time during our stay. Pretty impressive indeed. Giving all credits to every single staff. Amazing team! They gave us more than we could ever imagined from services to food to hospitality. Thank you for giving us an amazing and memorable stay! Overall it was a great and enjoyable stay at this hotel. Definitely recommend everyone to visit them and feel their positive energy. Certainly can't wait for our next visit to Chang Bai Shan again!!!

Il bagno è così prezioso, che comprende colazione, sci, attività di neve, parco di cuoio e fonti calde al Club Med. La camera è spaziosa e confortevole. Abbiamo avuto un soggiorno molto piacevole qui, molto consigliato soprattutto la famiglia con i bambini piccoli.

酒店人員服務態度非常好，辦好入住一直給送到房間，早上去吃早餐，路上遇到服務人員一直帶路到餐廳門口。晚上去泡温泉同樣給送到温泉門口。房間整潔乾淨舒適衞生。酒店環境非常好，路對面就是美人松廣場，對於未婚男士來説抱一抱美人松説不上就會給你帶來一場造化抱得美人歸。距離長白山遊客集散中心也很近，開車不到10分鐘，酒店停車場很大且免費。 室外露天温泉體驗也超棒。

Ha avuto una splendida esperienza alla Chang Bai Shan Crown Plaza, l'hotel si trova alla porta del parco nazionale Chang Bai Shan, rendendo incredibilmente conveniente viaggiare nel parco stesso. Prima di check-in all'hotel mi ha assegnato un manager di clienti per aiutarmi a organizzare il mio pick-up dalla stazione ferroviaria. L'hotel ha anche eccellenti sorgenti calde è un'esperienza incredibile di godere delle sorgenti calde in meno 30 gradi. Grazie speciali ai manager di e Xiao, sono stati molto professionali con il loro lavoro e hanno sempre risposto rapidamente alle mie domande.

I highly recommend this hotel.The room was big, hair dryer power was strong n made the hair dry up very fast. They also got laundry detergent for the guest to use too. Their customer service was very good especially for foreigners like us who did not have a Chinese local number. They will assign one person in charge for us. And if we want to play the activity, we just need to inform the PIC. He/she will send U the tickets/ QR code, if face any questions, can also drop message via WeChat. PIC will reply within the shortest time. Under the food district section, there are few nice restaurants. You can ask them to recommend their local food too. You can enjoy using clubmed onsen too. Advice to go earlier if you wish to shower and use their hair dryer. I would like to compliment our PIC '晚風'. His service is very good. Response to use very quick and he did something that touches our heart. Something happened inside our room and the technician guy had resolved.. We just gave feedback to him and although he is on his off day, he still gets his team to prepare something for us as a compensation. We did not expect this. This really shows he still cares and puts customers in first place even when he is on leave. 👍 For our PIC, '晚風'.

Abbiamo avuto un bel tempo in questo hotel e abbiamo goduto molto il nostro soggiorno. Soprattutto la zona calda primavera è sorprendente. A volte è una sfida comunicare in inglese. Ma ho collegato Xiao Liu su WeChat e è stato sempre sostenuto in modo molto utile. Grazie a Xiao Liu e a tutto il personale dell'hotel per una vacanza molto rilassante.

Super pulito e nuovo hotel situato a Beihu. Piazza pacifica. Se dovete prendere il trasporto pubblico, il metro è circa a 10-15min passeggiata. Trasporto di navetta fornito all'interno del complesso dell'hotel. Il servizio è molto amichevole e le strutture come lo sportello e la piscina interna sono disponibili.

Strutture: c'è un grande prato e cortile, cinque gatti, tutta la folla è estremamente pulita e calda e confortevole romantica.Ogni giorno ci sono bambini felici e rotti alla festa di fuoco. Qui dormi molto bene per alcune notti, il suono è molto buono, la stanza ha un aggiustatore, la temperatura è adeguata, la zia aprirà la finestra per il giorno. Servizio: il personale della reception è molto entusiasta e generoso. Ci aiutiamo a prendere la scatola prima. Introdurre il popolo entusiasta e non c'è alcuna promozione. Non sono sprecate secondo il numero consigliato. La lettera è indietro in qualsiasi momento. Prepari ai bambini latte caldo di notte e latte rosso per gli adulti, Sapete che dobbiamo andare in autobus di mattina, preparare in anticipo latte in sacchetto, pane, salsa di cotone, latte caldo esterno, caffè caldo esterno. Popolare il proprio conducente di autobus di commercio è arrivato in anticipo per il tempo stabilito e ci ha mandato in un luogo dove possiamo evitare la pioggia, Le alte piogge di scali ci aiutano a tenere la scatola.