Hotel Hotel per famiglie a Veracruz

Todo bien, pero el lavabo está muy descuidado y tapado por basura, le hace falta mantenimiento.

We are an English speaking family of 4 and Veracruz is very Spanish so we were worried that arriving at the hotel at midnight might have been a problem. Well rest assure, it was not!! We were greeted with English-speaking, kind hearted staff members! We ordered room service often, and dined in their restaurants often as well. Great food and friendly staff ALWAYS!! The location was perfect and it had a great beach right in front of the hotel. Just note you must buy an umbrella spot from the local. Lol The rooms were muggy but that is my only complaint. All in all the staff, food, service, and location were spot on!! I highly recommend this hotel if visiting Veracruz, Mexico 🇲🇽 Thank you!

La notte passata a Veracruz, durante le conferenze mediche, l'hotel era pulito e sicuro e il personale era molto amichevole e utile. Non aspettate tanto inglese come potete in luoghi più popolari come Cancún, Cabos o Puerto Vallarta. Devi scambiare qualche $$ perché gli istituti locali non sono dotati di $$ e alcuni non prendono carte di credito. L'hotel mostra segni di indossamento e lacrime, ma le camere sono confortevoli e adeguate. Le ”balconi” sono istruite al meglio. Non abbastanza spazio per mettere una sedia fuori per sedersi, ma si può stare sul balcone e guardare fuori dalla piscina e dalla spiaggia. La piscina è bella e ben mantenuta. Ci è un bar di piscina ma non l'ho mai vista aperta. Ci sono 1 ristorante. Cibo decente, servizio lento, menu limitato. Alcuni ristoranti eccellenti vicino (passeggiata breve o cabina veloce). La spiaggia non è sabbia bianca. È una sorta di ”sandamento muddy”, e confezionato duro. L'acqua sembra oscura a causa della sabbia marrone muddy, ma è in realtà abbastanza chiara. Le onde gentili per calmare le acque. Camminare e scendere la spiaggia al mattino sembra essere un'attività locale popolare. Molte persone e i loro cani camminano su e giù in questa zona di spiaggia. Tutti molto amichevoli con saluti mentre passate. In tutto, questo era un hotel decente. Serveva bene il suo scopo per un viaggio d'affari (vicina al centro convenzionale). Ma non lo scelgo per un viaggio di vacanza, molto lontano dal centro e dalla zona storica, e davvero poco da fare o vedere. Ma immagino che se stavi cercando una vacanza di spiaggia divertente e emozionante in Messico, probabilmente non verresti mai a Veracruz (o almeno non dovresti).

This place is a joke. The level of service is horrible. The decor is old and very dated. The rooms are super basic and almost prison like. The bathrooms are even less than basic and very not quality. Toilet seats move and shower head was filled with gook. I will never stay here again. The staff is rude and the pretend they don’t understand English. The general manager of this property actually said to me “ I don’t speak English so I can’t help you” like a professional in an upper management role said this to me. *** I can’t even make this up!! And the best part is the joke of a customer service line they have. I have filed a complaint with corporate over a week ago and still have not heard back. I was told someone from the hotel sent me an email!? Yea definitely not. So not just service but any form of contact is also limited with this company. I’m good there’s plenty of other amazing choices right across the street like Plaza Galleria or AC Marriott hotel. Good luck and get your stuff together because this is sad how your business works.

Excelente la atención fue muy buena de todo el equipo de restaurante , siempre muy atentos, esta muy limpio el lugar y la loza que otorgan , lo cual hace sentir en confianza al huésped, llevo varias ocasiones hospedandome aquí y todo excelente

I came to this Hotel thinking that it might've been a little more upscale.It's an Older no frills Hotel that I very much grew to like along with The City of Veracruz they both to ne have a rustic charm about them.I think I was originally shown Room 102 which was a small room with I think a King Size Bed,Small Bathroom with a Shower + an Electronic Safe for valuables. However a Lady from The Front Desk was unable to fix my Electric Key Room Card no matter how many times she tried to fix it with some kind of Electronic Gizmo I think it was maybe a Code Reader so I was moved to Room 207 on The Next Floor up.The Staff at Howard Johnson there The Front Desk & Restaurant were friendly & happy to help if require any information price of a Local Bus,Ice for a Cooler etc. I can't comment about didn't eat at The restaurant as I ate my Meals off The Resort but it's there for an additional surcharge if you want Breakfast,Dinner etc they also have a Karaoke Night down in The Restaurant one or two days during The Week.I believe the General Manager was Angel who I'm glad was there because my own Espanol is pretty basic & limited so that Lady was a valuable help if I didn't have my phone with English to Spanish Translation App in me.The thing that I really like about the Hotel was the good Central Location I think it was in Boca Del Rio & the cool place to chill in The late Afternoon & Evening the Sixth Floor Roof where the Small Swimming Pool is located & the Amazing 360 Eagle Views & photos you can take of The Entire City & Seaport Bay ..truly priceless.I'd say to anyone staying at this City who wants a Cheaper Good Hotel that is in a decent Location then maybe give this a try I don't think you would be disappointed.Who knows if I ever do revisit Veracruz I would sure consider this Hotel as a Solid Choice to stay I enjoyed my 8 Day stay from Friday October 28-November 5 2022.. Hola everyone at Howard Johnson Veracruz from Vancouver BC thanks Alistair!