Hotel in zona National Trust - Engine House, Exeter

We have been visiting The Fishermans Cot for many, many years, both eating and staying there at the hotel. It is in a superb & stunning location but it is now resting on its laurel's and has really become rundown. What on earth is Marsden Inns (the owners) doing in allowing this place go so downhill? It obviously lacks investment and a good manager. As soon as we arrived the place looked neglected and dirty. There were buckets on the main bar collecting drips from a leaking ceiling - not a good first impression. The bar was also cluttered with full dishwasher trays that remained there for the duration of our stay. The place was busy but I guess it was more passing trade because I cannot image them having any regular repeat, local trade. The menu is very mush standard 'Brakes” pub grub with no presentation or thrills. I had the burger, with bacon & cheese, despite asking for crispy bacon it came very rare, in fact one of the burgers was almost red raw in the middle. I mentioned to the waitress the coleslaw look stale and dried out and she relied 'oh thats what it looks like with the mayonnaise.' It was dried out and tasteless and I didn't eat it - the waitress didn't comment when she collected my plate. Really, she should have apologised and given me a fresh pot but by that stage I realised the two young staff on duty were obviously under pressure and either didn't care or couldn't be bothered. I really wished I had checked the food hygiene rating before I had eaten there. The whole place had a sticky, dirty feel and the damp in the ladies toilets had to be seen to be believed. The owners, Marstons Inns should be ashamed of themselves for letting this Devon landmark be so badly managed and fall into such disrepair. We love this place and really hope Marstons invest to turn it back to its past glory - both the building and service. Until they do, we definitely won't be returning.

Fantastic from the second we came in the door to the time we left. We could not fault anything lovely experience The rooms, bar and dining area are gorgeous, with every detail perfectly thought out. They’re cosy, stylish, and just a great place to relax The service staff were all excellent, very attentive and polite, the food was delicious and the cocktails were yummy! Special thanks to Nick for taking such good care of us and advising us on our trip to Greece. We'll definitely be back!

Stayed here for the first time Lovely entrance Helpful reception staff Clean room Nice shower room Complimentary water Nespresso coffee, tea and biscuits Used the pool which is a good size Again helpful staff Ended up staying for breakfast which had everything you could want . Cooked breakfast Fresh fruits salad Fresh juices Pastries Overall really good stay Will use it again when in Exeter & also checking out other mercure hotels

Se fosse un soggiorno decente per il punto di prezzo, buona posizione e personale amichevole, sarebbe rimasto

Very close to high street. Full cooked breakfast buffet has a lot of food choices. The breakfast room is a bit small and crowded, expected to wait and be seated after 8:30am (as there is a warm reminder at the lift lobby / reception desk) Free on-street parking outside hotel after 6pm until 9am (weekdays) / 11am (sundays and bank holidays), so it is not necessary to give car parking fee inside the hotel premises.

Io mi fermo regolarmente mentre visita la famiglia. Il personale è sempre molto amichevole e il cibo nel ristorante molto buono. Sempre un sacco di parcheggio che non è sempre il caso con altri hotel in Exeter. Le camere sono sempre senza spot. Buono valore per i soldi.