Hotel in zona New Town, Edimburgo

stay at was absolutely fantastic! From the moment I walked in, I was greeted with warm smiles and exceptional service. The check-in process was smooth and quick, and the staff went out of their way to ensure I felt welcome and comfortable.

L'hotel nel suo complesso è molto buono. Ci ha dato molte sorprese. Il servizio è di prima classe. Il design delle decorazioni, i mobili e la biancheria da letto sono molto buoni. Di notte dormo profondamente e tranquillamente. 1. Per la prenotazione di una camera da letto + soggiorno, l'hotel ha chiesto quante persone sarebbero rimaste e ha detto all'hotel 2 adulti e 1 bambino.Dopo il check-in nel pomeriggio, ho scoperto che il divano letto nel soggiorno era ben sistemato , che era molto intuitivo. 2. Poiché la carta d'imbarco Ryanair British Airways richiede il check-in self-service online e gli stranieri che non sono in possesso di passaporti UE devono stampare su cartoncino, l'hotel fornisce questo servizio senza problemi. 3. Alcune persone in famiglia non vogliono visitare la città, quindi si siedono nella hall dell'hotel e aspettano a lungo.L'hotel fornisce anche limonata gratuitamente. Tutto sommato molto buono e il servizio è stato piacevolmente sorpreso. Questo è l'hotel con la migliore esperienza questa volta.

E 'stato situato in una posizione ideale. Tutto è facilmente accessibile. La stanza è pulita. Tuttavia, l'entrata dell'hotel è un po' oscura. E' piuttosto fastidioso soprattutto quando piove e si dispone di pochi pezzi di bagaglio da portare. Non è fornita una serie completa di attrezzature. A parte questo, credo sia una buona scelta per la visione intorno a Edimburgo.

The building was good and the view was great; it was the best part of staying this hotel. Unfortunately room service was so bad. We stayed there 4nights; first we thought maybe they just hovered the room because the room wasn’t cleaned. Next day it was same so I told it to reception and then finally next day they cleaned it.. but again it wasn’t a full cleaning (they didn’t hover or clean the dust; just tidy the room and clean bathroom) So I can say room cleaning service is a disaster. But I also want to add reception stuff were helpful and friendly. Last thing hotel needs a quick make up; especially bathrooms are very old.

Hotel is just outside the train station and walking disrance to all main attractions.The hotel decoration gives a great vibe to the place. Staff is warm and welcoming. Room is a bit small, but nice and comfortable. Free snacks and drinks were a big plus! Excellent restaurant in the hotel and laundry at reasonable price. Amazing stay!

Ho prenotato una camera doppia a 1,35 e al momento del check-in mi è stata assegnata una suite. Anche i drink di benvenuto in camera sono pieni di sincerità. L'hotel dista 6-7 minuti a piedi dalla stazione ferroviaria ed è anche raggiungibile a piedi dalle attrazioni turistiche.

房間太太太小了，最重要的是，和預訂時攜程給到的描述相距甚遠。看圖説話：圖一是我預訂時攜程的房型圖和描述（面積36），讓人對這個房型充滿了期待。但是攜程很聰明，後來很快就把這個房型的充滿誤導的圖片給換了，幸好我截了圖。圖二是到手的房型（實際我拿到的那間窗户比這間小很多，房間特別暗，椅子那個位置換成了一張摺疊小床，椅子和燈則被塞在了拐角），整間屋子密密麻麻地塞了一張1.5米床+一張摺疊小床+一個衣櫃，滿的無處下腳，浴室也是屬於小到坐在馬桶上開門會被撞到，絕對不可能超過30平。而這種房型我卻付了接近500磅每晚，衹能説性價比奇低。 酒店本身：除了房間很小、老樓採光和透氣很不好（可能是愛丁堡酒店的通病）之外，其他還是挺好的，設施很新，每個工作人員都很熱情，公共區域很cozy，室內裝修也很有風格；一開始覺得早餐選擇很少味道也平淡，但後來對比了之後旅程住的每個酒店（包括倫敦的瑰麗），其實Kimpton的早餐算不錯的了…… 總結：如果不介意房間採光和透氣性，也能接受這種價格住個有點藝術氣息的小房間，可以住一下。親子家庭我是不太建議了。

The hotel decor, cleanliness, and ambience were all excellent. My only complaint was the bed ,it was the worst we have ever slept on. My husband and I spent the night holding on to the edge as it sunk so baddly in the middle. Our first night was in rm 105, we complained to reception and were moved to 203. However the bed was only marginally better. The headboard is also too far away from the bed,causing the pillows to fall down the back of the bed. I feel it is such a shame as everything else was so good. I would also like to compliment all of your staff, they were so well mannered, pleasant and professional. Please sort out your beds,it is so important and is the only thing letting your beautifull hotel down.

Location is very convenient, walk about 5 mins to train station. Many shop nearly hotel, highly recommend. The room is clean & quiet, but the bed is double size.

Nice heritage hotel. Nicely located closely every attractions and train station. Didn't try the food but close to st james quarter with lots of good eating options. Enjoyed the stay here and was easy to walk to the train station and drop the car rental. Thanks