Hotel in zona Institut français Düsseldorf, Dusseldorf

The bed was comfortable and the breakfast was adequate. The staff were polite and accommodating as we did arrive earlier and managed to get a room and we were also very kindly and free of charge granted a later check out. The location is certainly central and there is easy access to public transport. However, this is not a boutique hotel, at least in the rooms themselves. While the communal areas looked nicely decorated and stylish, our room did not in the slightest meet the same standard. We stayed in room 336 and allow me to itemise a few maintenance items that need attending to: reading light not working as was damaged; side lamp only had the one bulb, tiles in bathroom about to come loose and clearly a lovely water stain by the air con vent. None of these impeded a comfortable sleep or an adequate stay, however they did make the room look tired and not worth its value. Ah and when got a call to the room we were unable to take said call as the phone cord came loose. We attempted to put it back but still the phone would not work. We were prepared for the room being small and it certainly was small and did the job, Lastly, If parking on site do be prepared for tight corners and bends. Anything larger than a Mini does require some manoeuvring and care, you may well come out of the parking with scratches on your side, as you will notice by the many scratches left by previous drivers on the walls.

L'hotel è molto vicino alla stazione ferroviaria, a poche decine di metri dai bagagli. È molto comodo. L'acqua calda nell'hotel è buona. La signora del servizio clienti è molto paziente nel rispondere alle domande. Molto amichevole

Opzich redelijk net hotel. Echter, de kamer waar wij verbleven stonk enorm naar rioollucht. We hadden een flesje wijn gekocht en wilden deze in de koelkast leggen, maar deze zat onder de schimmel. Jammer. Verder prima, maar de lucht verpestte het wel een beetje. Overigens wel aangegeven bij het uitchecken en foto’s laten zien, helaas is hier niets mee gedaan.

Ich buche dieses Hotel nun schon einige Jahre in folge. Es liegt nahe des Hauptbahnhofs, somit auch perfekt für die Gäste die mit der Bahn anreisen. Das Hotel verfügt über eine eigen Tiefgarage, in der man als Gast der mit Auto anreist einen Parkplatz bekommt. Der ist allerdings kostenpflichtig. Wer aber in solche Städte reist, weis das überall Parkgebühren verlangt werden. Man findet selten solch ein ausnahmsloses freundliches Personal. Das Frühstück ist perfekt und immer bestens bestückt. Auch ein Lob an das Reinigungspersonal, auch hier gibt es nichts zu beanstanden. Ja, die Bäder sind jetzt nicht riesig, aber zweckmäßig und sauber. Bedingt durch die Bahnhofsnähe ist alles sehr gut und schnell erreichbar. Wer gerne ein paar Schritte geht, kann auch vieles recht schnell Fußläufig erreichen.

Is my third time stayed in Holiday Inn Express in three different country, I’m definitely recommend it to everyone who looking for a nice and cheap hotel to stay one or two night.

We stayed here for two nights in two different rooms. The lady at the reception was pleasant and helpful. The hostel was a 20min walk from train station. Our first room was nice and clean but a bit difficult because we needed a key to lock the door both inside and outside and the toilet, which also needed the same key to lock and unlock was on the corridor shared by another room. Our other room had the bathroom inside it and it was just lovely, nothing bad to say. We reduced a few stars because of the other receptionists behaviour (male). After our first morning one of us had a brief normal and minimal exchange with the male receptionist but in the evening when we got back, the reception was closed but he was there and seemingly drunk and excited to see our friend. This was funny for that moment. Later in our room, about 11.30 pm he came knocking at our door and called out it was reception and as I opened the door (in a towel mind you) he pushed two sparkling wine bottles in my hands and a small box with five wine glasses (we were a company of four). We wondered what it was all about and he said it was from the hotel. We did not order anything and neither does the hostel service include this. We did laugh about this for a while even though it was borderline inappropriate until 30mins later (at midnight!!! We were going to sleep as you could assume from me being in a towel) he knocked again, again claimed reception (reminder that he was not working) and pushed in my hands a warm plate of food and insisted we took it. We tried to deny it and close the door but he pushed the plate in and did not stop until I took the plate reluctantly. Then he turned around and gave us two more bottles of sparkling wine. I told him not to knock on our door again and not bother us. We closed and locked the door and turned off the lights and slept anxiously since he had definitely crossed the line and made us very uncomfortable with his (drunken?) Behaviour. This really stained our otherwise good stay in dusseldorf /hostel.

Gestern zu zweit im Restaurant. Zuerst wird Brot und Butter gereicht. Die (gesalzene) Butter schmeckt leicht salzig und - leicht ranzig. Meine Begleitung bestätigt, dass die Butter einen „Stich“ habe. Leise bitte ich an der Küche um neue Butter. Wenige Minuten später erscheint eine weibliche Servicekraft - mit leeren Händen: „Der Koch hat probiert. Er sagt, die Butter ist nicht ranzig, sie ist gesalzen.“ Für einen Moment sprachlos, starre ich die Bedienung an, eine Frau am Nebentisch dreht sich kopfschüttelnd um. Dann muss ich tatsächlich ein weiteres Mal um neue Butter bitten. „Gesetzt den Fall, ich hätte mich geirrt - was nicht der Fall ist - würden Sie mir dann wohl bitte nichtsdestotrotz ein neues Stückchen Butter bringen??“ Die erbettelte „neue“ Butter wurde uns dann von einer weiteren Servicekraft überreicht. Danke auch … Das weitere Essen war übrigens gut, nicht sehr gut, aber gut. Gottlob gibt es genügend Restaurants im Umfeld, wo der Gast noch König ist.

This is at best an Ibis-equivalent hotel. The receptionist even called it a motel. The room is small and poorly equipped. There is no coffee-machine although there is a kettle. One of the cups still had the last person's coffee rim stain. There is no air-conditioning, no fans available and it is hot and airless. The window can be opened but only if you are prepared to leave the curtains open and be in full view of people visiting the Mcdonalds opposite. The road noise is not great either. The restaurant is closed, but I was offered a microwaved mini pizza! If you must stay in a Mercure in the area, go to the Mercure City Nord in Düsseldorf.

Molto sperimentato! Alla nostra arrivo ci viene chiesto un supplemento di 15 euro per camera (5 camere)! Ci si spiega dove si trova il piccolo dj. Era 9 persone maggio non tutti si andava a prendere un piccolo dj la mattina. Arrivato al piccolo dj ci viene chiesto il numero della camera che è normale. Ma di officina ci fatturano 2 piccolo dj. Quindi alla fine ci rubano 5 piccolo dj (5 x 23 euro!) e ci si spiega che doveva annullare in anticipo coloro che non prendono! Dopo la mia camera non è stato pulito una sola volta in 4 giorni! La sauna in panchina 1 giorno su 4 e la cabina infrarossa non funzionava affatto. E il personale in vista dei piccoli dj molto sgradevole. Una catena di hotel che non vedremo mai più.