Recensioni su Ruby Leni Hotel Dusseldorf

The rooms are equipped with a marshel speaker, very esthetic but not so nice if your neighbors are hosting a party with it. At 23:00 I went to our neighbor’s room and asked politely to put the music down. So they did for exactly 5 minutes. 30 minutes of loud music and extremely loud basses passed by, I went to the reception, asking if they could do anything about it. I explained the situation. The woman behind the desk, said no and asked me if I hadn’t any earplugs. Totally unprofessional in my opinion. I asked her if it was possible to send someone to the room because this isn’t supposed to happen in a hotel. And again she told me there was nothing she could do about it. So apparently this is some kind of party hotel where it’s allowed to host parties with 7-8 people in a room. I was very disappointed in the reaction or the staff, almost rude.