Recensioni su Somerset Al Mansoura Doha

Risposta dalla struttura: Dear チッチとアジーズ,Thank you so much for sharing your feedback! We’re glad to hear that you enjoyed the kitchen, dining, and living room areas, and that our cafe and pizza restaurants added to your comfort during your stay. We also appreciate your comment about the bedroom size and will take it into consideration for future improvements. We hope to welcome you back soon and provide an even better experience!Sincerely,Guest Service Team

Risposta dalla struttura: Dear I am Kuku, Thank you for sharing your kind feedback with us! We are delighted to hear that you appreciated the cleanliness of the apartment, the privacy, and the quietness during your stay.Your comments are truly valued, and we hope to welcome you back to Somerset Al Mansoura-Doha, in the future. Warm regards, Guest Service Team

Risposta dalla struttura: Dear Valued Guest,Thank you for your rating and sharing your kind feedback during your recent with us. We are happy to know that you had a wonderful experience. It was an honor taking care of you and looking forward to welcoming you once again soon. Kindest regards, Guest Service Team

Risposta dalla struttura: Dear Khalaf, Thank you for your rating and sharing your kind feedback during your recent with us. We are happy to know that you had a wonderful experience. It was an honor taking care of you and looking forward to welcoming you once again soon. Kindest regards, Guest Service Team

Risposta dalla struttura: Dear Pengmumu,Thank you for taking the time to share your feedback. We're glad to hear that, overall, you were satisfied with your stay. We sincerely apologize for the issues you encountered, and we appreciate your honest comments as they help us improve. We also appreciate your feedback regarding the bathtub size, shower head, water pressure, and other room details. Rest assured, we’ll review these points to see how we can improve comfort and functionality for future guests.We’re also sorry for the discomfort caused by room temperature, noise insulation, and the stains you mentioned. These are certainly things we will address with our housekeeping and maintenance teams to ensure a more pleasant experience.We hope to welcome you again and provide you with an even better experience next time. Thank you again for your valuable input!Kind regards,Guest Service Team

Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to share your feedback. We're glad to hear you found the rooms clean and appreciated the parking facilities. We apologize for the challenges you encountered with the check-in and check-out procedures, and we will work to make these processes more convenient for our guests. We also regret the unpleasant smell in the corridors and will address this issue promptly. Your feedback is important to us, and we hope to have the opportunity to improve your experience in the futureBest regards,Guest Service Team

Risposta dalla struttura: Dear Shigeyougetiaoderen,Thank you for sharing your feedback. We're glad to hear you found the room clean, tidy, and spacious. We apologize for the misunderstanding regarding the missing coffee spoon; we take such matters seriously and will investigate further to ensure this doesn't happen again. Regarding the deposit refund, we want to clarify that for on-the-spot processing, the credit card used for the deposit should be physically present at checkout. As the credit card was not available, the refund will be processed through the bank, which may take a little time. We sincerely regret any inconvenience this caused and appreciate your understanding. We hope to have the opportunity to host you again soon, and we appreciate your valuable comments.Kind Regards,Guest Service Team

Risposta dalla struttura: Dear Abdullah,Thank you for your rating and sharing your kind feedback during your recent with us. We are happy to know that you had a wonderful experience. It was an honor taking care of you and looking forward to welcoming you once again soon. Kindest regards, Guest Service Team

Risposta dalla struttura: Dear Natsu, Thank you for your rating and sharing your kind feedback during your recent with us. We are happy to know that you had a wonderful experience. It was an honor taking care of you and looking forward to welcoming you once again soon. Kindest regards, Guest Service Team

Risposta dalla struttura: Dear Dahai the sea , Warm greetings from Somerset Al Mansoura Doha. We are proud of the in-room facilities we provide and are very pleased you enjoyed them too. Your comments will be passed on to our team who will be delighted with your feedback. We hope to have you stay with us again! Kind Regards, Guest Service Team