I'm conflicted by my stay here, so I'll just lay out the pros and cons. Pros: Absolutely great dive shop. First and foremost, thank you to Gabby who was my divemaster for all my dives. He is phenomenal and a huge asset to Mike's. Jonathan who manages the diving also provided good service. The rental gear was in excellent condition except for the booties which have seen better days but got the job done. They took me and one other guy to Apo island which I do not think is a profitable trip for them with just 2 customers, but they knew how much time we had at Mike's and made it work for us. Gabby also took me out on a solo night shore dive (which was incredible). Not all dive shops will do this. Corri who manages Mike's also provided excellent customer service. She responded promptly to my emails and then gave me her number so I could Whatsapp her to coordinate a transfer from the ferry. And then after I had an issue with my A/C (see below), she thanked me for saying something so I told her all my complaints as they happened (nothing in this review will be a surprise to them), and she did her very best to resolve them. She never once blamed me as being high maintenance, at least not to my face. And really, I'm not high maintenance. Mike's just has some issues that it needs to address. The wifi was really good and it worked in my room. This is a big deal and a rarity in the Philippines when you get outside the big cities. Mixed: Mike's restaurant has a fairly large menu, and there's a full page of Mexican foods as Mike himself is from California, where I lived for many years. I had the seafood burrito and it was bad. The seafood itself was fine although perhaps not the kinds I would expect to see in a seafood burrito, but ingredient availability plays into that. The real issue is that the flavor was well off. Now perhaps I was foolish to get Mexican food in the Philippines, but I think that if you put something on your menu, you should be proud of it, and this dish was not something to be proud of. Corri did tell me that she and Mike were going to order the seafood burrito the next day and reevaluate it, so again I appreciate her taking my complaint seriously. On the other hand, I had one of the Filipino soup dishes (I can't remember the name) and it was tasty. The breakfasts were also good. So food is a mixed bag, and perhaps you'll be fine if you stick to breakfast and Filipino food. Cons: The biggest con by far is that the bed is uncomfortable. The mattress is a 3 inch piece of soft foam. That simply doesn't cut it. As a side sleeper, my hips were hitting the slats below. Corri again took my complaint seriously and brought me a second mattress to put on top of the first. This helped but these mattresses are so soft, it's still not conducive to a good night's sleep. I stayed in several other places across the Philippines during my trip, including places significantly cheaper than Mike's, and all of my mattresses
Eccellente
9 Recensioni