Mistico San Blas

Let me start with the positives, stylish design, exactly like the pics advertised, from entering the hotel to the resting area to the balcony to the room, all very nice. But you need to be ready for the stairs if you not getting here by car, going out and coming back from the square, especially if you have luggage or backpack, everyone arriving here were out of breath. The bathroom has odor coming up from the pipe, which is normal for house this old, if you are okay with it. I was in room 201, sound proof does not exist, can hear car passing, dog barking, guests coming back from partying at night, tourists cheering & leaving hotel for trips at 3:30am, didn’t get much sleep. Most disappointing thing was hot water, I arrived in the afternoon climbing up the stairs, was hoping to have a quick shower before heading out for dinner, stood in the bathroom waited 5mins for hot water, was told be staff hot water was out they are trying to fix, came back after drinks, still no hot water, was very late so didn’t call staff, tried to have a shower before check out at 7am, hot water was still not available after another good 5mins standing in the shower… sigh

房間很小，特地訂的高級房，標的25平，實際測量了一下衹有18平。 房間是天井採光，非常暗。被子是兩層布中間夾的毯子，很重，睡覺根本睡不着。白天的時候，酒店大堂放音樂，房間的門隔音效果極差，非常吵，幾乎沒法在房間裏待。很不推薦這家。

No hot water in the shower! No heat in the room! The temperature was 44 Fahrenheit or 6 Celsius at night and The central heat was not working! After I asked, they gave us electric heater which took hours to warm up the room. The bathroom had a window that we couldn’t close at night! Staff were nice but I believe when the hotel doesn’t have hot water and heat, they have to close for repairs. Why the reviews are high? Should I trust them? I trusted ******* and paid ( the rate was pretty high in Cusco) but it was very disappointing.