Recensioni su voco Thousand Island Lake

Overall is ok, with a great restaurant, and a chef making superb omelet. But there are 3 points that made the experience a bit disappointing: 1. the gym was temporarily closed. 2. The room I booked, a king Deluxe, was very very small, too small for being a Deluxe, and for a leisure hotel like this. The bathroom has no bathtub, and even not enough space for towels. 3. The staff was always apologizing for some inconvenient, but didn't instead try to solve the problem. For instance in the pool side, I asked for a couple of drinks with ice and straw: they had no straw and no ice there, and didn't want to ask the bar or the restaurant to bring, so I only can take it in that way, with their apologies. Really not what you expect in this kind of hotel.

The resort is very relaxing as it faces the lake, and one can see sunset here. In particular, there’s tasteful music at various (outdoor) locations within the hotel premises. It makes for a great staycation, and it’s not too far from attractions such as Tian Yu Mountain. Service is great, and the breakfast selection caters to all diet, including vegan. We could feel the sincerity of service staff but my only gripe would probably be the shower temperature that sometimes run cold after awhile.

Extremely friendly hotel staff, from the entrance to the room service, really lovely people. Perfect atmosphere and location, breakfast is great, lots of different food area at the buffet. We enjoyed the staying very much

Amazing hotel which is spotlessly clean and in a great location. Lovely large room with comfy bed. The staff couldn’t do enough to help. 10/10 for customer service.

Recently was my second stay at this hotel and I loved it again. Convenient location, wide and comfortable lobby, lovely terrace. Music which is playing outside is also quite a good choice. It helped me to relax and not to notice noisy visitors. My special “thanks” goes to the manager Bill Cao who helped to find a room with a great bathtub for me. Appreciate this kind of attitude.

Very beautifully located hotel with great views of the lake. Nice, clean and helpful staff.

Nice location! Nice and clean hotel! This hotel is good for family!

The hotel location is suitable. Its good for families. The breakfast has various delicious foods. Also you can enjoy different experiences with your kids . The hotel is close to many attractive activities.

Voco hotel have very impressive view. Front desk on duty “ jessie “ very nice. She helped us a lot and recommend voco “ fish soup “, very delicious. Close to downtown, facilities are good. Especially the pools. Is outdoor and fabulous. You can swim and watch sunset.

Thanks Leon and the management team for making my stay a memorable one. I took an anniversary stay with my family including two little ones. My room was upgraded to family suite with a lake view that you would die for, and the little ones absolutely loved the Dino room decor. We tried the restaurant for dinner and the food was good. Overall I would give a 10/10 for taking care of us during the long weekend stay.

Voco in 100 island lake is surrounded by impressive scenery. The rooms are very modern and cosy. I was lucky to have been upgraded to a corner room which had a huge bathtub in a fairly large bathroom overlooking the lake.I enjoyed it. And,most importantly, I was lucky to be looked after by the hotel manager on duty,Leona,who provided a quick room upgrade,arranged a complimentary dinner and coffee for me, escorted me to the shuttle bus and spoke fluent English. I will come back! 👌

Great service, beautiful view from room.

Impeccable service and nice view. Enjoyed the outside swimming pool. The western restaurant is outstanding. Personnel in lobby was very ease and relax. I love this hotel and will come back again !

we booked the standard room for 2 nights and we had payed the bill before we arrived. When checking in the staff tried to make me pay 4200rmb for security deposit which is ridiculous and double the price we had already payed for our room. I have stayed in more expensive hotels and never had to pay this much. When we wanted to eat the hotel restaurant only had one chef on duty which meant we waited 45 minutes for our first dish, which was wrong. We then had to wait even longer after for the rest and others and still didnt bring all of the right dishes. The room was clean but its a little bit of a shame they dont provide baths in all standard rooms, some of them have bath some only have shower. They advertise a terrace that isnt even open yet which is one of the reasons we booked this hotel in the first place. Overall i think the hotel isnt worth the money and i wouldnt stay there again