Hotel a Chia, Colombia

Reservamos dos habitaciones desde Booking.com. La TV no servía en una de las habitaciones. En el momento del check-in nos habían dado un código QR para comunicarnos con la recepción. El código QR tampoco sirvió, así que tuve que bajar a la recepción, dónde solo había una persona atendiendo y estaba ocupada con el check-in de otros huéspedes, así que me hicieron esperar para al menos escucharme. Por fin alguien solucionó el problema. En la misma recepción pedí dos botellas de agua sin gas, y NO HABÍA. Un rato después las consiguieron, pero es inconcebible que no hubiera algo tan elemental. Intenté dos veces comprar snacks en el bar pero no había nadie atendiendo. Al tercer intento logré comprar algo. Más tarde notamos que la tapa del sanitario de una de las habitaciones estaba rota (ver foto). Inaceptable. El desayuno fue un desastre. El ”servicio” a la mesa fue pésimo. Nos llevaron unas porciones minúsculas de huevos revueltos reposados y fríos, servidos en platos para tazas de tinto, pan viejo y café con sabor a tinto recalentado. No tenían café descafeinado. Una persona pidió una infusión de hierbas y le trajeron una de frutos verdes. Ante cada uno de nuestros reclamos hacían algo para tratar de remediar la situación, no siempre bien, y les hicimos saber que para nosotros era muy triste tener que estar quejándonos todo el tiempo para que el servicio funcionara medianamente. Pedimos dos tazas más de café y las llevaron chorreadas y además, las dos en un mismo plato (ver foto). No esperábamos una gastronomía elevada,pero sí al menos un servicio de desayuno decoroso y respetuoso con el huésped. El segundo día por la mañana, el aire acondicionado de una de las habitaciones dejó de funcionar. Eso es gravísimo porque las ventanas de las habitaciones están selladas, así que la única fuente de oxígeno es el aire acondicionado. Tuvimos que mantener abierta la puerta de la habitación para que entrara aire del pasillo. Ya estábamos de salida y cansados de quejarnos, así que no venimos nada en la recepción. Lo único rescatable fue que pudimos dormir tranquilamente. Después de haber vivido esta experiencia tan desagradable comprendí el afán de la recepcionista para que pagáramos en el momento del check-in.

¡Por supuesto! Aquí tienes una reseña para un hotel: ¡Una experiencia inolvidable en cada sentido! Mi estadía en este encantador hotel ha sido simplemente excepcional. Desde el momento en que entré por la puerta, fui recibido con una cálida bienvenida que inmediatamente me hizo sentir como en casa. El personal del hotel es verdaderamente sobresaliente. Su atención al detalle y su disposición para hacer que mi estancia fuera lo más placentera posible fue evidente desde el primer momento. Siempre amables, atentos y dispuestos a ayudar en todo lo que necesitara, realmente hicieron la diferencia. Las instalaciones son impresionantes. Desde las elegantes y confortables habitaciones hasta las áreas comunes impecablemente diseñadas, cada rincón del hotel refleja un cuidado excepcional y un gusto exquisito. Además, la limpieza y el mantenimiento son impecables, lo que contribuye a una experiencia de alojamiento verdaderamente placentera. No puedo dejar de mencionar la exquisita gastronomía que ofrece este hotel. Cada comida fue una delicia para el paladar, con una amplia variedad de platos preparados con ingredientes frescos y de la más alta calidad. Sin duda, una experiencia gastronómica que no olvidaré fácilmente. En resumen, mi estancia en este hotel ha sido simplemente maravillosa. Quiero expresar mi más sincero agradecimiento al equipo por su excelente servicio y dedicación. Recomiendo encarecidamente este hotel a cualquiera que busque una experiencia de alojamiento excepcional. ¡Felicitaciones por mantener un estándar tan alto y por brindar una experiencia inolvidable a sus huéspedes! Sin duda, volveré en el futuro.

The property is well located, next to Unicentro mall. Traffic is crazy in the two streets where is located. If driving there, you can park in garage for free. We rented the large suite room (they also have condo like for rent) the room came with living room, dinning room and kitchen, but the kitchen did not have anything, no microwave oven, and did not get one even after asking for one. No coffee maker in the room either, I got one after asking for it, but never got a coffee refill in the four days we stayed there. The rooms are all date.

Amo questo posto. Questo hotel è uno dei migliori a Bogota. Ciò che mi piace di più è la posizione e il buffet per colazione. Il servizio come al solito era eccellente. Signor Pedro, Ana e David erano davvero professionali ed efficienti. Ho prenotato il ristorante per una riunione di famiglia e la mia famiglia e ho avuto il miglior tempo. Grazie per tutti i vostri sforzi per rendere la mia esperienza inoltrabile. Quanto alla stanza, la mattina era davvero buona. La stanza dispone di un caffè con una selezione di tazze e tè. Il parcheggio è molto conveniente e gratuito.

Located in Bogotá (Usaquén), Biohotel Organic Suites is within a 5-minute drive of Hacienda Santa Barbara Mall and Unicentro Bogotá. This upscale hotel is 2.7 mi (4.4 km) from 93 Park and 2.8 mi (4.5 km) from Embassy of Spain.Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a health club, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the shuttle (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Bogotá? This hotel has 1614 square feet (150 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.Make yourself at home in one of the 70 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Located in Bogotá (Usaquén), One Sixteen Hotel is within a 5-minute drive of Unicentro Bogotá and Hacienda Santa Barbara Mall. This upscale hotel is 2.5 mi (4 km) from 93 Park and 7.4 mi (11.9 km) from Corferias.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a spa tub and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Grab a bite to eat at Restaurante 116° grados, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. A complimentary English breakfast is served daily from 6:00 AM to 10:00 AM.Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Bogotá? This hotel has 86 square feet (8 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.Make yourself at home in one of the 60 guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.

Signora Norma Delgado, vorrei che sapesse quanto sia grande e professionale l'intero personale del suo staff, che Angela Malagon e Signor William hanno sempre avuto un'ottima esperienza e un'ottima assistenza per tutte le nostre esigenze. Signor Víctor, Signor Mateo e Signora Angie Gómez hanno sempre assicurato che il nostro colazione fosse caldo e ben preparato, quando avevamo bisogno di servizio in camera, hanno sempre portato il nostro cibo rapidamente e sorridendo. Signora Janette e Signora Sile hanno sempre preparato le nostre camere perfettamente e hanno curato tutti noi con un grande cariño. Signora Janette e Signora Sile sono piene di vita e felicità. Signor Carlos e Signor Rafael al di fuori del dipartimento erano anche molto, molto gentile e utile come Signor Orlando e Manuel. Il personale che lavora qui è PURO ORO!! Tutti sono eccezionali. Grazie, grazie, grazie.

Al baño de la habitación se le salía el agua desde el retrete y creaba un pequeño charco de agua. Aparte de eso la habitación estuvo bien, cada día nos cambiaron sábanas y productos de higiene. La plancha servía correctamente. El check in y checkout fue rápido, como unos 5 min. En la entrada siempre tuvieron personal de seguridad. Carlos y Luri siempre atentos en el restaurante, excelente servicio. De las personas de frontdesk todos tenían buena actitud exceptuando al que no quiso apoyar mucho el día 14 de Marzo con un transporte a altas horas de la noche.

Modern hotel in good part of the city, although no restaurants within easy walking distance, but eating in the hotel restaurant was no problem with tasty food and good service although prices are higher when compared to restaurants elsewhere in the city. Spacious room, well designed , mini bar , safe, desk ,sofa, everything you want except control of the room temperature. We spent most of the time feeling cold in the room with no way to heat it (outside temp dropped to around 7-8C). Beds are very , very firm which is not ideal for anyone. Room pricing is very reasonable and represents good value. Caution with the breakfast buffet - our room was B&B, so we helped ourselves to the buffet only to be confronted with the manager half through our meal telling us that we had only paid for the basic breakfast and therefore needed to pay an extra 56,000pesos per person - the buffet was adequate but falls well below the offerings of 4 star hotels elsewhere. I did find pricing somewhere on the website that confirmed that full breakfast was 56k pp but I never managed to convince the manager that we should only pay the difference between basic breakfast and full breakfast , I felt cheated. One female member of staff on the front desk was very helpful and understanding and spoke good English and tried hard to help, but by this point we had decided not to use the buffet and buy food at local coffee shops close to the hotel. Our travel agent was to blame for only paying for basic breakfast but this was not explained upon check in nor were we told what we could eat without being fined. The good news was at check out when our 2 breakfasts we didn't attend were refunded giving us back approx 75K per day for 2 people, thus proving my point that we should have only paid the difference between 75K and 112K for 2 people to upgrade. Check what type of breakfast you are entitled to and there will be no problems, change the mattresses for something softer and actually plug the thermostat in the rooms into the heating/cooling system and this hotel would easily score 100%

Hotel situato tra Bogotà e Cota nel cuore di una grande zona industriale e i fatti è indicato per chi si reca a Bogotà per lavoro e non per turismo perché a causa del traffico è molto impegnativo in termini di tempo raggiungere il centro. L'aspetto migliore dell'hotel è l'ospitalità e la gentilezza del personale. Sopratutto la signorina Erika Arce della reception. La colazione è varia e abbondante e le camere spaziose e pulite. L'hotel risulta un po rumoroso e per questo consiglio i piani alti. Io ero el secondo piano e ho chiesto di essere spostato al 5. In zona non c'è niente se non qualche piccolo negozietto e per muoversi è obbligatorio usare taxi che non sono sempre facili da conseguire.