Recensioni su The Langbo Chengdu, in The Unbound Collection by Hyatt

Risposta dalla struttura: 尊敬的賓客，感謝您下榻成都瑯珀·凱悦臻選酒店並分享您的入住感受。很榮幸看到您對酒店服務質量和餐食的認可，您對我們的認可將鼓勵我們以更加熱忱的態度服務客人。我們在意每一處細節，極力為賓客創造如玉般的歸家體驗。我們誠摯期待您在不久的將來再次回到酒店，開啟又一場玉意美好的瑯珀之行。

Risposta dalla struttura: Dear Guest, Thank you so much for this wonderful feedback! We are absolutely thrilled to read that you loved your stay with us. It's heartening to know that our team provided you with a fast and kind check-in, especially when you were exhausted from your travels. We are also delighted that you found your room clean and comfortable, and that you enjoyed our bed and shower – we pay great attention to these details for our guests' relaxation. Hearing that our breakfast stood out with its many options and that our property is your favorite in Chengdu truly means the world to us. We have shared your generous compliments with our entire team; it will certainly motivate them to keep up the great work. We cannot wait to welcome you back for another outstanding experience whenever you return to Chengdu.

Risposta dalla struttura: Dear Guest, Thank you so much for choosing to stay with us and for sharing your detailed and gracious feedback. We truly appreciate your patience and understanding regarding the delay during your check-in. Please accept our sincerest apologies for any inconvenience this may have caused. We are delighted, however, to hear that our team was able to offer a small gesture of apology with a drink coupon and a room upgrade, and that your subsequent experience was so positive. Your final comment that you were "very impressed and would definitely stay here again" is the highest compliment we could hope for. The entire team looks forward to the pleasure of welcoming you back for another excellent stay on your next visit.

Risposta dalla struttura: Dear Guest, thank you so much for choosing our hotel and for taking the time to share your wonderful feedback. We are truly delighted to hear that we were the "best hotel" you stayed in during your time in Chengdu – that means the world to us! It was our absolute pleasure to help celebrate your mum's birthday. We've passed on your special shoutout to Kevin and Kendall, who are thrilled to know they made your stay memorable with the cake, fruits, and their warm service. The entire team looks forward to welcoming you and your family back for another exceptional experience whenever your travels bring you back to Chengdu.

Risposta dalla struttura: Dear Valued Guest, Thank you for your continued loyalty and kind words! It's always a pleasure to welcome you back, and we're thrilled to know that you find our hotel exquisite yet again. Your unwavering support truly inspires our team to maintain the highest standards. We look forward to your next stay—perhaps with a surprise upgrade waiting for you!

Risposta dalla struttura: Dear Valued Guest, Thank you so much for your wonderful feedback! We‘re thrilled to know you enjoyed the modern comforts, prime location, stunning views, and even scored an upgrade—that’s what we call a perfect stay! It was our pleasure to have you here, and we look forward to welcoming you back for another memorable experience. Maybe next time with a surprise view from an even higher floor.

Risposta dalla struttura: Dear Guest, Thank you so much for choosing to stay at The Langbo Chengdu and for sharing such enthusiastic and thoughtful feedback. We are truly delighted to know that you found our service to be "top notch" and were particularly impressed by our amazing employees, especially the front desk and concierge teams at the ground floor. Your kind words about their knowledge and helpfulness have been shared with the entire team — it will truly brighten their day! We are also glad that you enjoyed the spacious room, well-equipped amenities, and the great views from your window. It means a lot to us that you would highly recommend our hotel. Though your stay was short, we are grateful for the time you spent with us. Should your travels bring you back to Chengdu, we would be honored to welcome you again for a longer and even more memorable experience.

Risposta dalla struttura: Dear Guest, Thank you for choosing to stay at The Langbo Chengdu and for taking the time to share your wonderful feedback. We are truly delighted to hear that you enjoyed your stay, especially the cleanliness of the room, the variety of toiletries, and the superb view overlooking Taikoo Li. Your kind words about Mollie at the front desk have been passed along to her and the entire team. We are very proud to have staff who are both friendly and professional, and it is always rewarding to hear when their efforts contribute to a memorable guest experience. We look forward to welcoming you back on your next visit to Chengdu. Should there be anything we can assist with in the future, please do not hesitate to let us know.

Risposta dalla struttura: Dear Guest, Thank you so much for taking the time to share such wonderful feedback about your recent stay with us. We are truly delighted to hear that you had a great experience and that you plan to return when you are next in Chengdu – that is the highest compliment we can receive. It was our pleasure to have you with us for three nights after your journey from the mountains. We are especially thrilled that Crystal from our front desk made such a positive impression on your arrival. Her helpful, welcoming, and charming nature is a true asset to our team, and we have made sure to share your special thanks with her – she will be overjoyed to know she contributed so meaningfully to your stay. We are also glad to know that you enjoyed our prime location near Taikoo Li, the relatively new and clean rooms, and the quality of our breakfast. At the same time, we sincerely appreciate your constructive note regarding the buffet high tea. We have shared your feedback with our Food & Beverage team for their review as we continually work to refine all aspects of our offerings. The entire team looks forward to welcoming you back for another outstanding stay in the future.

Risposta dalla struttura: Dear guest, it’s a great pleasure to know that you had a satisfying stay at our hotel and share an encouraged comment. We serve as warm as jade, as modest as virtue tells to make you have an impressive staycation. Welcome you to come back soon.

Risposta dalla struttura: Dear Valued Guest，Thank you for choosing Langbo Hotel during your Easter Holiday trip to Chengdu! We’re delighted to hear you and your family enjoyed the stunning night views, modern room, and our convenient location near Taikooli. It’s especially heartwarming to know your little one loved the bath—family smiles are our greatest reward! We appreciate your feedback about the breakfast variety and have noted your comment on the coffee; we’ll certainly look into improving this for a richer experience. Your kind words about your overall great stay mean the world to us!

Risposta dalla struttura: Dear Valued Guest, Thank you for choosing to stay with us and for sharing your detailed feedback. We are thrilled to hear that you appreciated our smart toilet facilities—we understand how important such amenities are for guest comfort, and we are glad they met your expectations. At the same time, we sincerely apologize that the service provided by our front desk colleague during check-in fell short of the warm and solution-oriented approach we strive for. This is not the standard we wish any guest to experience, and we have followed up with the team to reinforce a culture of proactive assistance and empathetic communication. Should your travels bring you back to Chengdu, please feel free to contact our Guest Relations team directly.

Risposta dalla struttura: Dear Valued Guest, thank you so much for choosing to stay at The Langbo Chengdu and for sharing your wonderful experience with us! We are absolutely delighted to hear that you enjoyed our service. Your kind words regarding the dedication of both the makeup artist and photographer have been gladly shared with the studio team — they were thrilled to know that their efforts contributed to such a pleasant and memorable experience. It’s always rewarding when guests like you are happy enough with the results to purchase a photo package. Wishing you many more beautiful journeys and photo-worthy moments ahead.

Risposta dalla struttura: Dear Valued Guest, Thank you for your kind feedback! We're delighted to hear you found our hotel comfortable — that's exactly the experience we strive to create for every guest. Your satisfaction is our greatest motivation. We look forward to welcoming you back for another relaxing stay whenever your travels bring you this way!