Grand Guesthouse Tongren

Excellent room and very helpful and extended service from front desk manager Xiao Feng who helped me organise a local tour and order food delivery despite being quite late at night

I am a bit bias when it comes to review and critique 5 stars hotel in comparison to others. Having said that let's take a look at this hotel. For a start, and in short, it is a gem! The room is huge, cosy, great location and wonderful view at high floor. I didn't get the name of the receptionist who checked me in. She is so efficient. That was the first give away the standard of this hotel. As i explore the hotel and went to the gym and pool, i was totally floored. This put international hotel fitness center to a shame. The amount of equipments in the gym is unmatched anywhere I stayed. Superb!!! Then i explore the second floor restaurant and order my meal. If you don't eat there you are missing a big hole here. Very delicious. Next i explode and tested the quality at front desk to their limit especially the added value services (Ms Chu, Feng and Zhang). But there is one conceige or bell boy or PR person i wish to acknowledge with exemplary. His name is Mr Wu(?). His knowledge and advice had helped me to plan my stay in Tongren more meaningful. Lucky to bump into him last night around 8pm. I wish to put on record and recognise this young man and thank him. Finally, i couldn't end this review without acknowledging the housekeeping and breakfast restaurant staff for their top notch and tireless services. Watch how they clean the room and the tables and you can tell they had been hone to be the best. Without saying, the Chef De Cuisine Mr Zhang is the best of the very best by international standard. I see him dance at the restaurant like a waltz, smooth as a whiskey too. A sight to be seen how he managed the restaurant. Thank you Head Chef. And so, a 5 star is a disservice to this hotel. It is beyond 7 star. See you all upon my next visit... With humble gratitude.... Your anonymous guest

It’s ok