Homewood Suites by Hilton Charlotte Uptown First Ward

We were in town for the weekend. When we checked in, a sweet girl named Olivia helped us and she was super friendly and helpful. On our second night, someone on our hall was playing loud music and yelling up and down the hall at 2:30 in the morning. My husband called the front desk to let them know. They said they’d send security right up and within 2 minutes we heard “Security”. We were very pleased with how things turned out. We stay there again.

The employees were nice and courteous. The parking was an experience.

The hotel was nice, and quiet, didn't hear doors slamming throughout the night like most hotels. Was told it was only 4 blocks from the convention center. Was actually like 10 blocks. Parking was a little over priced at $45. The valet never sent call links and it took 25-30 min to get our truck sometimes then they expected a tip as those links didn't seem to have any trouble getting through to my phone. Parking/valet would prob be my least favorite about the hotel. Breakfast was spot on! The staff were incredible in the breakfast area. Especially one lady I wish I had her name. My sone was getting over a chest cold and she made him a Honey Lemon Tea.

The variety of the breakfast can be improved.

Friendly front desk. Clean room

有點偏，服務不錯

We had the most amaze time, everyone was friendly and helpful. Our only problem, 1 key was bent off our key chain we gave to get car parked. Plan on going back to this hotel next month!

Loved the property. Loved the staff… helpful and friendly. Did not like the noise from the neighboring rear parking lot.

Staff are very friendly. The property is nice. Elevators require a room key to activate which is slightly annoying. Breafast was nice. Long lines due to having one waffle maker at the moment. I would stay here again. Vallet parking was easy and convenient.