Holiday Inn Charleston-Riverview

The sliding glass door on our room that is nailed shut was actually open about a quarter of an inch and so we heard this awful howling sound all night long. Literally didn't sleep. The staff was very kind the next morning about the situation.. hopefully it gets fixed.

總體感覺不錯

Very average, old feeling hotel. Lots of stuff just painted over, rusty, with squeaky beds. Walls are paper thin, you can hear every single vehicle that goes by (that is absolutely NOT an exaggeration). We were excited for the lounge, and restaurant upstairs. That is also very average, and the foods all seems microwaveable. The staff however, were fantastic. The location is good, and has pretty views.

Beautiful harbor. Hotel is filthy. Dirty bandaid in my room. Something on walls. Never again.

Hotel and the rooms are pretty basic, but do the job and were clean. They do have a shuttle to and from downtown which was super convenient.

We got off our cruise early and went straight to the hotel to drop off our luggage. The front desk staff were amazing. They let us keep our luggage in their back office until the room was ready. I did use the restroom in the front lobby and I thought it was beautiful and very clean. We were going to spend some time on Market St. and have lunch. We're about to request a Lyft when the front desk informed us that they have a shuttle that would take us there. This was an unexpected perk that made us happy. The shuttle driver dropped us off and said that he would be there to pick us up at quarter to the hour every hour from 9:00 a.m. till 10:00 p.m. After we had lunch we got a phone call that our room was ready and we returned back. After getting our luggage and our room card we went up to the 14th floor. We were staying in a king suite with a view. Upon opening the door my mouth dropped open. This was a huge and beautiful room. So nicely decorated and very comfortable. We could not wait to take a nap in the giant bed with the pillow top. It was so comfortable that we almost missed our 7:30 p.m. Ghost tour. Front desk people in the afternoon and evening were just amazing. The gentleman who checked us out at 4:30 in the morning was hilarious and in great spirits for that early in the morning. We cannot wait to come back to Charleston and stay here. Why pay top dollar to stay in downtown when you can stay here and get more bag for your buck not to mention free shuttle rides.

There was a nice room had everything in it except it didn't have it a hinge for the lock to go in on the front door it was just a hole in the joist but otherwise it was a good stay good courteous man pick me up took me there

Noisy location due to the poor quality room setup and seal of the glass door. Traffic is constant and noisy and the area is difficult to exit due to being directly on the highway. The homeless people were nice though.

I liked the reasonable price of the room & the location. The hotel itself could use some updating. While the beds were comfortable & the linens appeared to be clean - the floors were grimy and definitely needed a good mop. The bathroom counters also needed a good wipe down as well as the bathroom. The TVS volume wouldn’t go any lower than 8 - which was pretty loud in my opinion. The telephone wouldn’t work at all - no dial tone, was just overall kind of sketchy.