Hotel vicini a Metro Department a Cebu

Red Planet is a great option if you don't mind a small, bare-bones room (closet w/ bed + bathroom). The Wifi and air con were strong, and the location next to Ayala Center mall is ideal for Cebu tourists.

The room is very clean. The bedding is very comfortable. The Jr. Suite is inexpensive and spacious. The bathroom tub faucet needs maintenance. The kitchen and wait staff of the hotel isn't great. For instance the service water is often dirty. There are often dirty dishes. The wait staff are below par, often failing to provide basic service (serving the dirty water or clearing away dirty dishes). The housekeeping staff are super friendly and do a great job. I think for the price it's a great choice for a hotel.

From the moment we stepped into Bai Hotel, we were greeted with warmth and hospitality. The modern yet inviting atmosphere instantly put us at ease. The room was spacious, impeccably clean, and offered breathtaking views of the city skyline. The staff went above and beyond to ensure our stay was memorable, from their prompt service to their helpful recommendations for exploring Cebu. The variety of dining options exceeded our expectations, and each meal was a culinary delight. Overall, our experience at Bai Hotel was nothing short of exceptional, and we can't wait to return.

Belle camere per soggiornare solo pochi minuti al porto. Inoltre accessibile ai centri, alle cliniche, ai negozi convenienti e al terminal nord bus. Il buffet del colazione è anche bello, molto frutta da scegliere. Sono rimasto qui ogni volta che vengo a Cebu, specialmente per brevi periodi come aspettare i miei prossimi viaggi da Cebu a vicini luoghi e isole.

Abbiamo controllato l'ultima Sept.15-17 in Fili hotel abbiamo avuto un esplosione la mia famiglia è stata soddisfatta di tutti i servizi che avevano offerto. L'hotel è un hotel a cinque stelle, quindi vale tutto quello che hai pagato. L’ultimo giorno, quando abbiamo controllato accidentalmente, abbiamo lasciato l’iphone di mio figlio nella stanza, l’abbiamo notato quando siamo andati a casa sulla strada. Ho detto al direttore del servizio, STEVEN ROYO SANTIAGO, che mi aveva assicurato che il telefono era proprio laggiù. Altri impiegati cercavano e chiedono agli altri di aiutarli a trovare finché il signor STEVEN Santiago non andò personalmente in camera e lo trovava. Sono così felice, onestà e integrità sono le parole giuste per voi, Sir STEVEN grazie.

L'unica parola che posso descrivere è che è spettacolare. Il buffet colazione è stato uno dei migliori che abbia mai visto. Molta varietà. La stanza è pulita e grande. Tuttavia, il tessuto lungo il corridoio puzza di umido/musy. A parte questo, non ho niente da prendere. Tutti sono così utile e gentile. Ho avuto un crollo e volevo qualcosa per aiutarmi a pulire la mia ferita. Il desk front ha mandato un infermiere per assicurarmi che sto bene. C'è sempre qualcuno che vi saluta in ogni punto dell'hotel, così benvenuto.

Abbiamo avuto un volo tardivo e ritardato, ma grato il furgone (shuttle aeroportuale gratuito) ci aspettava. Il lobby era semplice e il check-in era facile. Prima di andare in camera nostra, ci hanno chiesto di ottenere le attrezzature di cui abbiamo bisogno (kit dentali, kit di rasatura e cabine). Abbiamo soggiornato nella camera Twin C, ha un grande rif, cucina, TV, microonde, tavolo da pranzo e sedie e 2 letti grandi. Il bagno era come quello in Giappone, compatto e piccolo. Non c'erano gabinetti. Le letti erano comodi per dormire sul caffè e l'ac funzionava bene. La colazione era servita in un bar, doveva essere pagata, ma era servito stile buffet, il menu del colazione era semplice. Cambia ogni giorno. La posizione dell'hotel è magnifica e conveniente perché è collegato al J Centre Mall e vi sono farmacie, banche, negozi di comodità e un spa vicino. L'hotel era anche accanto al parco tematico Skywater, ma purtroppo era indefinitamente chiuso. Anche il check-out era facile. Ci hanno permesso di lasciare il nostro bagaglio perché abbiamo un volo tardi, siamo appena tornati per questo. Non siamo riusciti a utilizzare la navetta gratuita che torna all'aeroporto perché non siamo riusciti a prenotare un giorno prima (non è automatico anche se hanno le informazioni di volo), buona cosa abbiamo parenti che ci portano all'aeroporto. In generale, il prezzo era ragionevole e abbiamo avuto un piacevole e confortevole soggiorno qui.

This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.

New building, nice and spacious rooms, they clean everyday and change towels. Refills of coffee and water. Complete amenities with your own kitchen refrigerator water kettle and dining area. Nice double beds. City view 😍 and nice swimming pool. They have great restaurant at the roof deck with great menu and 360 view of the city. Accomodating and helpful staff. It would be nice to be back.

Such a beautiful resort !!! I didn’t get the most welcoming check in but Ralph checked in my friend and he got a room right away. We switched to Ralph and he handed everything to quickly and there was room available for us as well . He’s so competent, approach and very warm towards the guest . Aside the check in, the breakfast has lots of options , cocktails bars / happy hours Monday to Thursday great deal !! I loved Salt and sky bar on the rooftop, the sunset view amazing . Paddle board , kayaking and the 8 different pools that we tested . Want grill menu , amazing, and the waiter will bring your cocktail to the beach as well. Over the friendly staff made the trip so enjoyable and the other guest , mainly Korean so friendly and kind. I had the best Christmas on this resort and I can’t wait to return back with my husband.